CallCommand Integrates with NetSuite as Part of the NetFlex Applications Program; Leveraging NetSuite's NetFlex Platform, CallCommand Develops Software Application to Meet the Needs of Expanding, Diverse Customer Base.CINCINNATI & SAN MATEO San Mateo (săn mətā`ō), city (1990 pop. 85,486), San Mateo co., W Calif., on San Francisco Bay; inc. 1894. It is a commercial and retail center with some high-technology manufacturing. San Mateo, Spanish for St. , Calif. -- CallCommand, a leading provider of Web-based communication solutions for retailers, businesses and government agencies, today announced it has become one of the inaugural partners of NetSuite's NetFlex Applications Program. The NetFlex Applications portal provides an interface to integrate CallCommand's solutions with NetSuite to deliver communications functionality via voice mails. The NetFlex Application platform goes beyond other on-demand development environments by being the first to allow third-party applications to integrate rich transaction data - orders, inventory, invoices and shipments - with their applications. For more information about the NetFlex Applications Program, please visit www.netsuite.com/NetFlexapps. NetSuite is the information storage system which serves as the data source "system of record." Spanning Enterprise Resource Planning See ERP. (application, business) Enterprise Resource Planning - (ERP) Any software system designed to support and automate the business processes of medium and large businesses. (ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. ), Ecommerce and CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. , the range of applications built using its NetFlex environment is far more powerful than applications built on stand-alone applications. NetSuite's order management, inventory management, shipping management, payroll and financial data are the lifeblood life·blood n. 1. Blood regarded as essential for life. 2. An indispensable or vital part: Capable workers are the lifeblood of the business. of most companies, and now such data can be accessed for new Web services-based applications. For example, once integrated with CallCommand's core product, CallStream(TM), the new integrated functionality will automatically generate communications via voice mail based on leads, prospects as well as customers. Leads could be notified about a list of products that they may be interested in and customers that have purchased these products could be followed up for feedback and customer satisfaction. CallCommand's core product, CallStream(TM), is a tool that allows users to develop and send out targeted voice mail messages instantly from any location, with superior penetration: as high as 92 percent message delivery. The CallStream system automatically gathers information from most major database systems; sales, service, prospect information, etc., and can then automate To turn a set of manual steps into an operation that goes by itself. See automation. a series of follow-up calls. CallCommand's patent-pending technology decreases marketing and communication costs while simultaneously improving customer responsiveness. All of CallCommand's solutions are fully Web-based and do not require hardware, software or telephony Meaning "sound over distance," it refers to electronically transmitting the human voice. In the beginning, telephony dealt only with analog signals in the circuit-switched networks of the telephone companies. equipment. "We are very proud to be a NetFlex Applications Program partner to bring the benefits of CallCommand to a larger and more diverse customer base," said Al Babbington, CallCommand CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "CallCommand is enjoying strong growth and this relationship dovetails perfectly with our expansion strategy. NetSuite is well-known as the leader in on-demand business management software and the NetFlex platform provides a cost-effective way to integrate to NetSuite. NetSuite's ability to provide its clients with a true 360-degree view of their business is a key advantage over their competition and a perfect fit for our lifecycle management strategies. We are excited by the many opportunities this new partnership presents," Babbington added. "NetSuite helps a company manage its core back-office/front-office processes. The NetFlex Applications Program allows third parties to leverage this 'system of record' to extend NetSuite into a host of important applications," said Zach Nelson, CEO of NetSuite. "CallCommand has extended NetSuite's One System with its CallStream product to allow NetSuite customers to provide an end-to-end customer lifecycle using its voice capabilities," Nelson added. About CallCommand(TM): Call Command(TM) is a leading provider of communication solutions for automotive retailers and OEMs as well as a growing customer base in home improvement, schools, municipalities, independent services, telecom, churches and financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. . Their patent-pending technology decreases marketing and communication costs while simultaneously improving customer responsiveness. All of their solutions are fully Web-based and do not require hardware, software or telephony equipment. Since its founding in July of 2002, the company has grown to over 4,000 users in seven different industries and continues to grow daily. CallCommand is revolutionizing the way companies communicate with their customers and prospects. Using CallCommand's products and services, organizations throughout the country are improving their owner loyalty, frequency of purchase and dollars spent per visit. For additional information, please contact Lindsay Whitson: phone: 1-877-862-6662, e-mail: lwhitson@callcommand.com, visit CallCommand's Web site at www.callcommand.com, log onto any search engine (i.e.: Yahoo, Google, MSN (1) (MicroSoft Network) A family of Internet-based services from Microsoft, which includes a search engine, e-mail (Hotmail), instant messaging (Windows Live Messaging) and a general-purpose portal with news, information and shopping (MSN Directory). ) and type the word "CallCommand." About NetSuite NetSuite enables companies to manage all key business operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets in a single, integrated system, which includes customer relationship management; order management and fulfillment ful·fill also ful·fil tr.v. ful·filled, ful·fill·ing, ful·fills also ful·fils 1. To bring into actuality; effect: fulfilled their promises. 2. ; inventory management; finance; e-commerce and Web site management; and employee productivity. NetSuite is delivered as an on-demand service, so there is no hardware to procure To cause something to happen; to find and obtain something or someone. Procure refers to commencing a proceeding; bringing about a result; persuading, inducing, or causing a person to do a particular act; obtaining possession or control over an item; or making a person , no large, up-front license fee, and no complex setups. Finally, NetSuite's patent-pending "real-time dashboard (1) See Mac Dashboard. (2) A software-based control panel for one or more applications, network devices or industrial machines. Dashboards display simulated gauges and dials that look somewhat like an automobile dashboard. " technology provides an easy-to-use view into role-specific business information that is always up-to-date. For more information about NetSuite, visit: www.netsuite.com. |
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