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CallCommand Enjoys Tremendous Growth: Named Cincinnati's Fastest-Growing Private Company for Second Year Running.


CINCINNATI -- CallCommand[TM], a leading provider of web-based solutions that increase customer retention, loyalty and automobile dealer profitability, today announced that it has been named by the Cincinnati Business Courier A monospaced typeface originating from the typewriter that is commonly used for letters. It is still considered by many to be the "appropriate" typeface for business correspondence.  as the fastest-growing private business for the second year running, as part of Fast 55; Greater Cincinnati's premier program recognizing the 15-county region's fastest-growing private companies. Growth rankings were based on a three-year revenue period. CallCommand achieved #1 in a new category in 2006: $10 million to $49.9 million.

2006 was a year of tremendous growth for the company, largely due to an expanded field organization that shares best practices with dealers as well as the development of new custom communications that help auto dealers elicit e·lic·it  
tr.v. e·lic·it·ed, e·lic·it·ing, e·lic·its
1.
a. To bring or draw out (something latent); educe.

b. To arrive at (a truth, for example) by logic.

2.
 the maximum response from their existing customer database. CallCommand's growth accelerated to the point where in just one year the company more than doubled its already impressive growth for all previous years combined; delivering 44 million calls to 25 million unique automotive consumers.

In order to ensure the most relevant communications that elicit the best response from customers, CallCommand conducts in-depth research. Targeted communications are developed for its dealership clients based on the analysis of over 800,000 daily Repair Orders (ROs) and sales transactions processed in dealerships across the country.

With the release of CallCommand 2.0 in late 2006, CallCommand anticipates that 2007 will be a banner year for the company and that it will further out perform its 2006 growth figures.

CallCommand 2.0 provides auto dealers with an expanded set of Tools to influence Customer Loyalty & drive business. It includes advanced analytics, multiple communication streams, (email, text and voice) and integration and coordination with traditional media to ensure greater response based on customer preference. While nationwide light vehicle sales were 2.6% down for 2006, clients using CallCommand's full lifecycle for over 1 year have experienced a 17% overall increase in sales and a 21% increase in service revenue.

CallCommand was founded in September, 2002 by 3 retail professionals who recognized a significant need for businesses to improve loyalty, frequency of purchase and revenue generated per customer. It has since grown to over 106 staff with satellite offices in Irvine, California Irvine is an incorporated city in Orange County, California, United States. It is a planned city, mainly developed by the Irvine Company since the 1960s. Formally incorporated on December 28 1971, the 69.7 square mile (180.5 km²) city has a population of 202,079 (as of 2007).  and a technical support and product creation office in Hyderabad, India. CallCommand's subscription based application currently hosts more than 10,000 users in seven different industries and continues to grow daily.

According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 CallCommand CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , Al Babbington, CallCommand products and services allow businesses to reduce traditional marketing expense by maximizing the opportunity that exists with current prospects and previous customers; "CallCommand recognizes that businesses throughout the country are experiencing a diminishing di·min·ish  
v. di·min·ished, di·min·ish·ing, di·min·ish·es

v.tr.
1.
a. To make smaller or less or to cause to appear so.

b.
 impact from traditional media. Declining readership read·er·ship  
n.
1. The readers of a publication considered as a group.

2. Chiefly British The office of a reader at a university.
 and new technologies such as TIVO See DVR.  and Satellite radio are contributing to increased costs per unit sold from traditional advertising," Babbington commented.

"In response, CallCommand has developed a full suite of onCommand LifeCycle communication solutions that enable businesses and organizations to deliver the power of voice, through a multitude of channels, to the right recipient at the time most likely to prompt response. Paired with customized marketing and communications models, these solutions deliver proven and unparalleled results," Babbington added.

CallCommand will be demonstrating its latest technology at the 2007 NADA Convention and Exposition exposition or exhibition, term frequently applied to an organized public fair or display of industrial and artistic productions, designed usually to promote trade and to reflect cultural progress.  in Las Vegas Las Vegas (läs vā`gəs), city (1990 pop. 258,295), seat of Clark co., S Nev.; inc. 1911. It is the largest city in Nevada and the center of one of the fastest-growing urban areas in the United States. , Nevada, February 3-6, at booth 5201N.

About CallCommand:

CallCommand[TM] is a leading provider of communication solutions for automotive retailers and OEMs as well as a growing customer base in home improvement, schools, municipalities, independent services, telecom, churches and financial services The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
.

Their patent pending technology decreases marketing and communication costs while simultaneously improving customer responsiveness. All of their solutions are fully web-based and do not require hardware, software or telephony Meaning "sound over distance," it refers to electronically transmitting the human voice. In the beginning, telephony dealt only with analog signals in the circuit-switched networks of the telephone companies.  equipment. Since its founding in July of 2002, the company has grown to over 10,000 users in seven different industries. For additional information please contact Lindsay Leugers: phone: 1.800.814.6820 email: lleugers@callcommand.com or visit CallCommand's web site at www.callcommand.com.
COPYRIGHT 2007 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jan 17, 2007
Words:651
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