CallBack Software Names New Product Energy Advantage; New SFA Product Is Designed To Streamline Customer, Prospect Management for Emerging Energy Markets.BURLINGTON, Mass.--(BUSINESS WIRE)--April 14, 1998--CallBack Software(TM) today announced a name for its new product line, CallBack An authentication technique that calls the sender back. After connection is made, the receiving side breaks the connection and calls the sender to ensure that the logon was made from the authorized computer. Callback prevents a stolen ID and password from being used on a different machine. Energy Advantage. Energy Advantage facilitates relationship management of customers and prospects for deregulated, newly competitive energy companies. Energy Advantage has features designed specifically for the energy market. Some of the new features, which are illustrated in the attached screens, enable sales and customer representatives to: -0- 1. Forecast energy units and dollars. 2. Calculate price quotes for transportation and margin. 3. Inventory and document energy-using equipment. 4. Track installation and service processes for new customers -0- Aaron Abend, President of CallBack Software, said Energy Advantage was designed in response to its customers who are energy producers, distributors, and newly deregulated companies. "Like our standard product, the Sales Automation Sales Automation - Sales Force Automation Suite, Energy Advantage can be modified easily without reprogramming Reprogramming refers to erasure and remodeling of epigenetic marks, such as DNA methylation, during mammalian development[1]. After fertilization some cells of the newly formed embryo migrate to the germinal ridge and will eventually become the germ cells so that energy companies can get up and running quickly. Fields for KWH kWh or kW-hr abbr. kilowatt-hour kWh kilowatt-hour and MMBTU MMBTU Million British Thermal Units are standard with the Energy Advantage." Current energy market customers include Boston Edison, Yankee Gas Services Company, Energy Vision, and Honeywell's DMC DMC Devil May Cry (video game) DMC Detroit Medical Center DMC Darryl McDaniels (rapper) DMC Destination Management Company DMC Del Mar College (Corpus Christi, TX) group. CallBack Software (Burlington, MA) is the developer of Energy Advantage and the Sales Automation Suite. Energy Advantage is the only relationship management software for the energy market that can be quickly customized to a company's needs and continuously modified without programming. Energy Advantage includes one required and six optional modules: -0- 1. Account Manager (required) 2. Energy Database 3. Campaign Manager 4. Customer Initiation and Service Manager 5. Prospect Manager 6. Telesurvey Manager 7. Remote Database Synchronization -0- Energy Advantage is built on an open enterprise SQL SQL in full Structured Query Language. Computer programming language used for retrieving records or parts of records in databases and performing various calculations before displaying the results. database and easily integrated into existing systems using standard tools. The graphical user interface graphical user interface (GUI) Computer display format that allows the user to select commands, call up files, start programs, and do other routine tasks by using a mouse to point to pictorial symbols (icons) or lists of menu choices on the screen as opposed to having to is designed with PowerBuilder(TM) and can easily be modified after deployment. CallBack Software configures the Sales Automation Advantage for a company's specific need using a structured implementation approach. To see sample screens from Energy Advantage, go to www.BusinessWire.com For more on CallBack Software, please contact Shelley Orenstein, Sales and Marketing Director, CallBack Software, 265 Winn Street, Burlington, MA 01803. (781-273-3044) or visit CallBack at www.CallBackSFA.com. -0- CallBack Software and the Sales Automation Advantage are trademarks of Abend Associates dba CallBack Software. All other names are trademarks of their respective companies. CONTACT: Public Relations public relations, activities and policies used to create public interest in a person, idea, product, institution, or business establishment. By its nature, public relations is devoted to serving particular interests by presenting them to the public in the most Consultant Lynne C. Smith, 978/369-0004 lsmith35@aol.com or CallBack Software Shelley Orenstein, 781/273-3044 shelley@callbacksfa.com |
|
||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion