CallBack Software Announce OperationsLink for Energy Advantage; New Feature Links Front Office Staff to Data From Legacy Systems.BURLINGTON Burlington, town, Canada Burlington, town (1991 pop. 129,575), SE Ont., Canada, on Lake Ontario. First settled (1798) by Mohawk Loyalist Joseph Brandt, Burlington's economy was built on the shipment of wheat, lumber, and quarried rock by waterway. , Mass.--(BUSINESS WIRE)--Oct. 20, 1998--CallBack Software(TM) today announced OperationsLink, a new feature that can be added to Energy Advantage to enable customer service, sales, and marketing staff to access data from existing systems in a useful format. Energy Advantage is a customer interaction system that facilitates relationship management of customers and prospects for deregulated, newly competitive energy companies. OperationsLink brings data from existing systems into the Energy Advantage environment where it can be easily accessed by "front office" customer service staff. For example, data collected at the meter level can be viewed by site, in aggregate, or at the organizational level. It can also be customized to meet the different requirements of users such as customer service, sales, or marketing staff. OperationsLink is a database messaging layer that uses Oracle and Microsoft (Microsoft Corporation, Redmond, WA, www.microsoft.com) The most successful and influential software company. Microsoft's software and Intel's hardware pioneered the PC and revolutionized the computer industry. database technologies to ensure synchronization (1) See synchronous and synchronous transmission. (2) Ensuring that two sets of data are always the same. See data synchronization. (3) Keeping time-of-day clocks in two devices set to the same time. See NTP. with either legacy systems or a data warehouse. Where appropriate, the OperationsLink data in Energy Advantage can be used independent of the accounting system. Aaron Abend, President of CallBack An authentication technique that calls the sender back. After connection is made, the receiving side breaks the connection and calls the sender to ensure that the logon was made from the authorized computer. Callback prevents a stolen ID and password from being used on a different machine. Software, said "We developed OperationsLink in response to requests from our Energy Advantage customers who needed it to better serve their clients. OperationsLink continues our commitment to providing solutions that energy companies can modify easily, without reprogramming Reprogramming refers to erasure and remodeling of epigenetic marks, such as DNA methylation, during mammalian development[1]. After fertilization some cells of the newly formed embryo migrate to the germinal ridge and will eventually become the germ cells , so they can get up and running quickly." EnergyAdvantage customers are energy producers, distributors, and newly deregulated companies, such as Boston Edison, Yankee Gas Services Company, Energy Vision, and Honeywell's DMC DMC Devil May Cry (video game) DMC Detroit Medical Center DMC Darryl McDaniels (rapper) DMC Destination Management Company DMC Del Mar College (Corpus Christi, TX) group. CallBack Software (Burlington, MA) is the developer of Energy Advantage and the Sales Automation Sales Automation - Sales Force Automation Suite. Energy Advantage is the only relationship management software for the energy market that can be quickly customized to a company's needs and continuously modified without programming. It is built on an open enterprise SQL SQL in full Structured Query Language. Computer programming language used for retrieving records or parts of records in databases and performing various calculations before displaying the results. database and easily integrated into existing systems using standard tools. The interface is designed with PowerBuilder(TM) and can be modified after deployment. For more information, please contact Shelley Orenstein, Marketing Director, CallBack Software, 265 Winn Street, Burlington, MA 01803. (781-273-3044) or visit CallBack at www.CallBackSFA.com. CallBack Software, the CallBack Sales Automation Suite, CallBack EnergyAdvantage, and OperationsLink are trademarks of Abend Associates dba CallBack Software. All other names are trademarks of their respective companies |
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