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Call Centers Are Monitored Inside the 2006 Global Strategic Business Report on Automatic Call Distributor Systems.


DUBLIN, Ireland -- Research and Markets (http://www.researchandmarkets.com/reports/c45940) has announced the addition of Automatic Call Distributor Systems - Global Strategic Business Report to their offering.

This report analyzes the worldwide markets for Automatic Call Distributor in US$ Million. The report provides separate comprehensive analytics for the North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , Japan, Europe, Asia-Pacific, Latin America and Rest of World. Annual forecasts are provided for each region for the period of 2000 through 2010. The report profiles 44 companies including many key and niche players worldwide. Market data and analytics are derived from primary and secondary research. Company profiles are mostly extracted from URL URL
 in full Uniform Resource Locator

Address of a resource on the Internet. The resource can be any type of file stored on a server, such as a Web page, a text file, a graphics file, or an application program.
 research and reported select online sources.

Content Outline:

I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS

II. EXECUTIVE SUMMARY

1. Market Overview

2. Product Overview

3. Trends & Issues

4. Call Centers

5. Product Launches

6. Recent Industry Activity

7. Focus on Select Players

8. Global Market Perspective

III. MARKET

1. North America

2. Japan

3. Europe

4. Asia-Pacific

5. Latin America

6. Rest of World

IV. COMPETITION

The Companies mentioned inside this report include:

Com Corporation (USA)

Amcat International, Inc (USA)

AngelCom (USA)

Aspect Software (USA)

Avaya, Inc (USA)

Bharat Sanchar Nigam Limited


Bharat Sanchar Nigam Limited (known as BSNL) is a public sector communications company in India. It is the largest telecommunication company in India and the sixth largest in the world .
 (India)

Calltrol Corporation (USA)

Celtic Communications, LLC (Logical Link Control) See "LANs" under data link protocol.

LLC - Logical Link Control
 (USA)

Cisco Systems, Inc (USA)

Clarity AG (Germany)

Converged Solutions (Singapore)

Database Systems Corporation (USA)

Design Computer Systems, Inc (USA)

Dirigosoft Corporation (US)

EagleIP LLC (USA)

Eon Communications Corporation (USA)

Ericsson Business Networks AB (Sweden)

FaxswitchCom (USA)

Fujitsu Siemens Computer (UK)

International Business Machines Corporation (IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) ) (USA)

Intel Corporation (USA)

Interactive Intelligence, Inc (USA)

Mitel Networks Corporation (Canada)

MXDigital Limited (UK)

Nortel Networks (Canada)

NEC Philips Unified Solutions (The Netherlands)

OPC (1) (OpenGL Performance Characterization) A project group within GPC that manages OpenGL benchmarks. OPC endorses the Viewperf and GLperf benchmarks. Viewperf was created by IBM and OPC provides viewsets for it, which are combinations of tests using specific  Marketing (USA)

Panasonic Corporation Of North America (USA)

Pronexus (Canada)

Qwest Communications International, Inc (USA)

Samsung Communications Pty, Ltd (Australia)

Scott Telecom & Electronics (USA)

Smart Telecom (Ireland)

Softrim Corporation (USA)

Sonant sonant (son´ant),
n a speech sound that has in it a component of tone generated by laryngeal vibrations (e.g., “a-a-a,” “z-z-z”).
 Corporation (USA)

Storacall Voice Systems Limited (UK)

Stroudwater Contact Point LLC (USA)

Tadiran Telecom (USA)

Toshiba America Information Systems, Inc (USA)

UCN UCN Universidad Católica del Norte (Chile)
UCN University College of the North (The Pas, Manitoba, Candad)
UCN Ultra Cold Neutron
UCN Unión del Centro Nacional
, Inc (USA)

Virtual PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN).  (USA)

Xentronik APS (Denmark)

Zetron, Inc (USA)

Zultys Technologies (USA)

For more information visit http://www.researchandmarkets.com/reports/c45940
COPYRIGHT 2006 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Nov 28, 2006
Words:348
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