California independent minding its margins.

HOLIDAY QUALITY FOODS, A PRIVATELY HELD CHAIN OF 22 GROCERY STORES THAT COMPETES WITH NATIONAL OPERATORS BY EMPHASIZING CUSTOMER SERVICE, QUALITY MEATS AND PRODUCE, IS ADDING A BUSINESS PERFORMANCE MANAGEMENT SOLUTION. THE RETAILER EXPECTS TO GAIN DEEPER INSIGHT INTO THE PROFITABILITY OF THESE DEPARTMENTS, AS WELL AS ITS OTHER PRODUCT CATEGORIES.

THE CHAIN HAS MADE SIGNIFICANT INVESTMENTS IN A DATA WAREHOUSE, BUT IT IS ADDING MARGIN MINDER 3.0 FROM SALIENT IN ORDER TO BE ABLE TO PROVIDE CORPORATE EXECUTIVES AND STORE MANAGERS WITH FASTER AND MORE DIRECT ACCESS TO STORED INFORMATION. USING THE SOLUTION'S UXT DATA ENGINE AND ITS MINDER VIEWER USER INTERFACE, STORE-LEVEL AND CORPORATE MANAGERS CAN INSTANTLY ACCESS DATA WAREHOUSE INFORMATION AND DRILL DOWN TO DETERMINE AREAS OF OPPORTUNITY OR CHALLENGE. THIS DATA IS TO BE ACCESSIBLE THROUGH LOCAL, REMOTE OR DISCONNECTED WINDOWS PCS.

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"AS A GROWING BUSINESS THAT COMPETES WITH MUCH LARGER, NATIONAL CHAINS, WE NEEDED A BUSINESS PERFORMANCE SOLUTION THAT WILL HELP US MAKE SMARTER, FASTER DECISIONS AND BE MORE COMPETITIVE," SAID RICHARD MORGAN JR., PRESIDENT OF COTTONWOOD, CALIF.-BASED HOLIDAY QUALITY FOODS. FIRST, THE CHAIN PLANS TO USE MARGIN MINDER TO MANAGE SALES AND PROFITABILITY AT PRODUCT, CATEGORY AND STORE LEVELS, THEN TO MEASURE AND MANAGE OPERATIONS PRODUCTIVITY. MORGAN DID NOT REVEAL A START DATE FOR THE PROJECT.

ACCORDING TO SALIENT, MARGIN MINDER CAN DELIVER RESULTS THAT WILL IMPACT THE BOTTOM LINE WITHIN SIX WEEKS. MORGAN ADDED, "WE EXPECT THAT WE WILL GARNER IMMEDIATE ROI."