California Department of Corporations, State CIO and Microsoft to Unveil New Technology that will Streamline Customer Service.SACRAMENTO Sacramento, city, United States Sacramento (săkrəmĕn`tō), city (1990 pop. 369,365), state capital and seat of Sacramento co., central Calif. , Calif. -- The California California (kăl'ĭfôr`nyə), most populous state in the United States, located in the Far West; bordered by Oregon (N), Nevada and, across the Colorado River, Arizona (E), Mexico (S), and the Pacific Ocean (W). Department of Corporations, California Chief Information Officer Clark Kelso Kelso, city (1990 pop. 11,820), seat of Cowlitz co., SW Wash., on the Cowlitz River near the Columbia, in a fertile farm area; inc. 1889. Boatbuilding, fishing, and dairy farming are the major industries. Machinery and paper and wood products are manufactured. and Microsoft will unveil and demonstrate a state of the art Microsoft Customer Relationship Management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) system that will automate To turn a set of manual steps into an operation that goes by itself. See automation. the Department's business process and provide enhanced customer service to the public. The new CRM technology will streamline access to information by providing a single point of contact for both consumers and Department licensees.
WHO: California Corporations Commissioner William P. Wood
California Chief Information Officer Clark Kelso
Matt Pease, Vice President West Region, Microsoft Corporation
John Schloemann, Director IT Business Solutions, Eskel Porter
Consulting, Inc.
WHAT: Press conference to unveil and demonstrate Department of
Corporations' new, state of the art Microsoft CRM technology
WHERE: Department of Corporations' Sacramento Office
1515 - K Street, 2nd Floor Conference Room
Sacramento
WHEN: Tuesday, December 28, 2004 at 11:00 a.m.
The Department of Corporations is California's Investment and Financing Authority, reporting to the Business, Transportation and Housing Agency and the Governor. The Department is responsible for the regulation, enforcement and licensing of securities, franchises, off-exchange commodities, investment and financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. , independent escrows, consumer and commercial finance lending and residential mortgage lending. For further information or to obtain a complaint form, see the Department's Web site at www.corp.ca.gov or call 866-ASK-CORP (866-275-2677). |
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