California: here they come.The addition of the California California (kăl'ĭfôr`nyə), most populous state in the United States, located in the Far West; bordered by Oregon (N), Nevada and, across the Colorado River, Arizona (E), Mexico (S), and the Pacific Ocean (W). Apartment Association and its more than 17,000 members means a lot of great things for NAA NAA
Nomina Anatomica Avium. . Next month, we will experience one of those benefits in-person adj. 1. undertaken by an individual in person; as, an in-person appearance s>.
Adj. 1. in-person - an appearance carried out personally in someone else's physical presence; "he carried out the negotiations in person"; "a .
When NAA convenes for the annual Capitol Capitol, seat of the U.S. Congress
Capitol, seat of the U.S. government at Washington, D.C. It is the city's dominating monument, built on an elevated site that was chosen by George Washington in consultation with Major Pierre L'Enfant. Conference in Washington Washington, town, England
Washington, town (1991 pop. 48,856), Sunderland metropolitan district, NE England. Washington was designated one of the new towns in 1964 to alleviate overpopulation in the Tyneside-Wearside area. , D.C., March 12-15, we will visit Capitol Hill with the opportunity to have our industry's voice heard by members of the Senate and House of Representatives.
This year, we'll bring an even greater force, as dozens of California members, representing 19 affiliates, will visit their members of Congress. There, they will address the same federal legislative concerns for which NAA continues to advocate and raise California-specific issues that could soon spread to other areas of the country. Together, we bring a truly unified, national voice to Congress.
NAA's state and local policy efforts are growing, and in turn, your involvement is an increasingly important part of the apartment industry. The Capitol Conference provides an opportunity for members to attend legislative briefings, meet with their members of Congress, network with more than 400 industry professionals and take part in association committee meetings.
The Capitol Conference is open for all NAA members at no charge. To register for the conference, please visit www.naahq.org/meetings or call NAA's conference department at 703/5186141 Ext. 130 for general information.
Last year was a great year for NAA and NAA affiliates throughout the country. NAA Government Affairs department members Rachel Arnold, Freeman Freeman can mean:
Through its Joint Legislative Program, NAA/NMHC secured many legislative and regulatory victories in 2005. These accomplishments are detailed in Celebrating Victories, page 62.
This month, UNITS focuses on leasing techniques that will bring more residents in the door and retention strategies to keep those residents satisfied.
UNITS investigates how 70 million young renters are affecting the apartment industry. It's a Y World, page 16, reveals how Generation Y is distrustful dis·trust·ful
Feeling or showing doubt.
dis·trust of advertising, ambivalent am·biv·a·lent
Exhibiting or feeling ambivalence.
Adj. 1. about branding and hates the hard sell and offers proven marketing strategies.
What Keeps You Up at Night? On page 28, Christopher Lee
Christopher Frank Carandini Lee, CBE (born May 27, 1922) is an English actor known for his professional longevity and his distinctive basso delivery. lists seven concerns that are keeping apartment executives--and probably you, too--from a good night's rest.
Research confirms that resident satisfaction and renewal likelihood increase as more time and resources are dedicated to improving maintenance and work order management. Doug Miller and Chris Pulket explain how Satisfaction Improves with Investment in Work Order Management on page 34.
Finding the perfect person for the job can be difficult. One popular behavioral behavioral
pertaining to behavior.
see psychomotor seizure. assessment uses 91 adjectives that help indicate an applicant's behavioral tendencies, prospects for development and managerial capabilities. Hiring the Right Attitude, page 38, shows how these adjectives can reveal valuable information about a candidate.
A critical component of managing a successful team of leasing professionals and apartment staff is to create a challenging, spirited office environment. On page 44, Gabriele Preston, CAPS, explains how to inspire team members to produce extraordinary results to improve resident and staff retention in Team Challenges: 8 Ways to Motivate Onsite Staff.
I hope to see you at the Capitol Conference in March!
NAA's Chairman of the Board, Joe Sharp, CAPS