Calico and NewChannel Partner to deliver customer acquisition functionality to leading E-businesses.Business Editors SAN JOSE San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. , Calif.--(BUSINESS WIRE)--March 28, 2000 Calico Commerce (Nasdaq:CLIC CLIC Centre Local d'Information et de Coordination (French) CLiC Climate and Cryosphere (World Climate Research Programme project, Norway) CLIC Compact Linear Collider CLIC Connecticut Licensing Information Center ), a leading provider of eBusiness applications that enable companies to sell over the Web, today announced it has partnered with NewChannel Inc., a leading provider of online customer acquisition services. With today's announcement, Calico expands its eBusiness application offering by providing customer acquisition functionality to enable corporations to qualify Web site visitors during the buying process and proactively engage them in real time. The combination of NewChannel's services and Calico's eBusiness applications shortens sales cycles by guiding customers through the sales process A sales process is a systematic approach for performing product or service sales. The reasons for having a sales process include seller and buyer risk management, achieving standardized customer interaction in sales and scalable revenue generation. and reaching out to them when they are ready to discuss and potentially purchase a solution. Calico customers are now able to select the best visitors with whom to communicate, which helps turn prospects into buyers. NewChannel automatically analyzes Web visitors' behavior as they experience Calico's guided selling Guided Selling is a concept that enhances the sales process of customer specific products and services. Guided Selling enables organizations in an automated fashion to analyze customer needs, determine the proper features, products and services and to translate the result into a process and identifies the most qualified prospects. Customer representatives can then proactively select and invite visitors to an online consultation, bridging the gap between the company and the prospect. Calico enables companies to sell complex products direct to customers via the Web, through existing channels and in Net markets to offer their customers the most responsive and reliable guided selling experience available - a guided selling experience that lets them take control of the online buying process and proactively engages them throughout the customer lifecycle. Calico's interactive, customer-focused guided selling approach results in increased revenue and repeat future business from the same satisfied customers. Calico's standards-based e-Business suite of applications invites customers to express their preferences and dynamically adapts to any path they intuitively choose during the online buying experience. This is particularly important for vendors who sell complex products online. "Customers are interested in understanding who is on their Web site and how to engage them at the right time during the sales process," said Matt DiMaria, vice president of marketing, Calico Commerce. "This partnership allows us to provide this to our customers while exemplifying ex·em·pli·fy tr.v. ex·em·pli·fied, ex·em·pli·fy·ing, ex·em·pli·fies 1. a. To illustrate by example: exemplify an argument. b. our commitment to providing a truly end-to-end end-to-end a pattern of anastomosis in which severed ends are matched and united, in contrast with other patterns such as end-to-side or side-to-side. Usually applied to anastomosis of the intestine. e-Commerce solution for corporations wanting to qualify, sell and retain their customers effectively via the Web." "Both NewChannel and Calico are deeply committed to providing the best solutions to businesses interested in increasing sales efficiency, revenue growth and customer satisfaction," said Chris Risley, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of NewChannel. "This partnership will further our shared goal, allowing us to broaden the base of businesses proactively working to turn their Web site visitors into satisfied customers." About NewChannel Based in Redwood City Redwood City, city (1990 pop. 66,072), seat of San Mateo co., W Calif., on San Francisco Bay; inc. 1868. Manufactures include commmunications, electrical, electronic, and medical equipment. , CA, NewChannel, Inc. is the first e-business service provider to deliver a Web-based sales channel that qualifies visitors and allows a sales professional to proactively contact the best prospects currently on the Web site. NewChannel's service is the first to create a proactive Web-based sales channel that pre-qualifies site visitors and allows a live sales professional to proactively interact with targeted prospects online. As a hosted application, NewChannel includes implementation, training, maintenance, upgrades, and sales engagement strategies all designed to ensure its clients continued success. Founded in 1996, NewChannel Inc. is privately held. Additional information about NewChannel is available at www.newchannel.com or (650) 261-9500. About Calico Commerce, Inc. Calico Commerce, Inc. provides an eBusiness application suite that enables leading corporations to sell products and services via the Web, through existing channels and in Net Markets. Calico's open-standards e-Business applications match unique customer needs to products to drive revenue growth, increase customer satisfaction and achieve competitive advantage. Calico customers include leaders in high-technology hardware, manufacturing, telecommunications services In telecommunication, the term telecommunications service has the following meanings: 1. Any service provided by a telecommunication provider. 2. , financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. , home furnishings furnishings the extra type or quantity of hair on the head, tail, ears or legs, specified for a particular breed. For example, the feathers in setters, the beard in Bearded collies, the eyebrows in Schnauzers. , chemicals, agriculture and retail. Calico Commerce, Inc., headquartered in San Jose, CA, and can be found on the World Wide Web at www.calico.com. |
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