Calico Commerce Expands Professional Services Through Alliance With Deloitte Consulting's DRT Systems.SAN JOSE San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. , Calif.--(BUSINESS WIRE)--May 18, 1999-- Collaboration With DRT DRT Dead right there Medtalk A macabre adjective referring to a Pt who has been clinical kaputt long enough to minimize the likelihood of resuscitation Systems' Technology Consultants Provides Systems Integration Expertise to Enhance Calico's eSales Leadership Calico Commerce, Inc., a leading provider of e-commerce software and services, today announced a strategic alliance with Deloitte Consulting's DRT Systems, a leading provider of integration services and solutions focused on electronic commerce. The alliance will combine the expertise of DRT Systems' technology consultants with Calico's professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. capabilities to assist in the implementation of the Calico(R) eSales Suite(TM) and to enhance customer service. DRT Systems' expertise as a leading systems integration company will allow Calico to focus additional resources on its core competency A core competency is something that a firm can do well and that meets the following three conditions specified by Hamel and Prahalad (1990):
As Calico benefits from DRT Systems' specialized skills and experience for systems integration in customer engagements, DRT Systems' technology practice will utilize the Calico eSales Suite as a key component of its Customer Acquisition, Profitability, and Support offering, a set of programs aimed at building and maintaining customer loyalty from the first interaction between customer and sales force, through product or service delivery, and extending through customer care, satisfaction, monitoring, and measuring. The Calico eSales Suite is one of the first Web-based, customer-driven, scalable, and enterprise-ready solutions providing Global 2000 corporations the ability to offer their customers a guided buying experience that results in increased revenue, improved customer satisfaction, and lower cost of sales. First-generation e-commerce solutions only provided online purchase capabilities for simple, off-the-shelf products. Calico eSales Suite goes beyond simple online order taking by guiding customers through complex or considered purchase decisions. "DRT Systems is a perfect fit for Calico's technological expansion," said Alan MacMurray, vice president, professional services, Calico Commerce, Inc. "We are looking forward to working closely with their consultants to enhance our product offerings and customer service and likewise to provide e-commerce solutions to DRT Systems that will enhance their Solution Set." As this alliance unfolds, DRT Systems and Calico will bring a strong joint focus to bear on customer needs in e-commerce selling applications. DRT Systems will also assist Calico in developing new applications through joint research and planning. About Calico Commerce, Inc. Calico Commerce, Inc., headquartered in San Jose and with offices throughout the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and Europe, is a leading provider of advanced e-commerce software and services. The Calico eSales Suite enables the interactive buying and selling of complex products and services over the Internet and other platforms. Calico eSales Suite guides a customer through all phases of the buying process, spanning all selling channels, including direct to customers over the Web, resellers, extranet, retail kiosks, telesales reps, call centers, and field sales. Using Calico eSales Suite, leaders in computer and network equipment manufacturing, telecommunications services, retail, financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. , and a variety of manufacturing companies experience an increase in revenue and customer satisfaction and a decrease in costs and return of mis-configured products. Calico Commerce, Inc. can be found on the World Wide Web at http://www.calicocommerce.com. Calico Commerce's customers include: Cabletron Systems, Cisco Systems “Cisco” redirects here. For other uses, see Cisco (disambiguation). Cisco System,Inc. (NASDAQ: CSCO, HKSE: 4333 ) is an American multinational corporation with 54,000 employees and annual revenue of US $28.48 billion as of 2006. , Dell Computer, Eastman Kodak Co., Gateway, Merrill Lynch Merrill Lynch & Co., Inc. (NYSE: MER TYO: 8675 ), through its subsidiaries and affiliates, provides capital markets services, investment banking and advisory services, wealth management, asset management, insurance, banking and related products and services on a global basis. & Co., Inc., Motorola Inc., Nortel Networks (Nortel Networks Limited, Brampton, Ontario, www.nortelnetworks.com) A world leader in telecommunications products, which includes switching, wireless and broadband systems for service providers and carriers, telephones and systems for residential and business users, computer telephony , Sunrise Medical, Telia AB, US West Inc., and 3Com. Calico's strategic alliances include Cap Gemini Group, Clarify, Inc., IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , Industri-Matematik, Logica, Microsoft, Oracle, Siebel Systems Siebel is a brand name of Oracle Corporation. Siebel Systems, Inc., founded by Thomas Siebel in 1993, was principally engaged in the design, development, marketing and support of CRM applications. , Inc., Silknet Software, and The Vantive Corp. About Deloitte Consulting/DRT Systems A technology unit of Deloitte Consulting, DRT Systems provides integration services and solutions focused on electronic commerce to public and private sector clients across a broad range of industries. The company serves its North American North American named after North America. North American blastomycosis see North American blastomycosis. North American cattle tick see boophilusannulatus. client base from 12 office locations with headquarters in Toronto. The Customer Acquisition Profitability and Support group is based in Toronto and led by Perry Marshall. It was recently announced that the CGI Group has signed a letter of intent with Deloitte Consulting to acquire the business of DRT Systems International subject to a due diligence Research; analysis; your homework. This term has caught on in all industries, because it sounds so "wired." Who would want to do analysis or research when they can do due diligence. See wired. review. DRT Systems can be found on the World Wide Web at www.drt.com. About Deloitte Consulting Deloitte Consulting is one of the world's top management consulting firms List of Management Consulting Firms 1. McKinsey & Company 2. Marakon Associates 3. Boston Consulting Group (BCG) 4. A.T. Kearney 5. Booz Allen Hamilton (BAH) 6. Monitor Group 7. Bain & Company 8. Roland Berger , providing services to transform your entire enterprise -- your strategy, processes, information technology, and people. We offer our clients a very different approach, because our highly respectful, flexible, and collaborative working style gives us an unmatched ability to transfer knowledge and skills and generate employee buy-in. In addition, we focus on the realization that changing business processes is necessary to achieve the promised returns from strategy and technology. Our approach enables us to deliver very different results -- results clients can count on because they can trust their performance improvements will not unravel once we leave, results they can build on because these improvements make their organization more robust and adaptable to future shifts in the environment. Deloitte Consulting is an integral part of Deloitte Touche Tohmatsu Deloitte & Touche (also referred to as Deloitte Touche Tohmatsu, and branded as Deloitte.) is the second largest professional services firm in the world, and one of the Big Four auditors, along with PricewaterhouseCoopers, Ernst & Young and KPMG. , a global leader in professional services, offering consulting, audit, tax, and related services to clients worldwide. Deloitte Consulting. A very different approach. For very different results. For more information about Calico, please contact: Matt DiMaria, VP of Marketing 408/975-7418 mdimaria@calicocommerce.com Note to Editors: Calico(R) is a registered trademark of Calico Commerce, Inc. The Calico(R) eSales Suite(TM) is a trademark of Calico Commerce, Inc. |
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