Calabrio Software Names Vice President of Sales for Worldwide Channels.Former Cisco Systems “Cisco” redirects here. For other uses, see Cisco (disambiguation). Cisco System,Inc. (NASDAQ: CSCO, HKSE: 4333 ) is an American multinational corporation with 54,000 employees and annual revenue of US $28.48 billion as of 2006. Executive Joins Calabrio Software MINNEAPOLIS -- Calabrio Software, a leading provider of customer interaction and workforce optimization software Free and Open Source software
Flamini brings more than 20 years of experience in the telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications. and software industries. Prior to joining Calabrio, Flamini served as Cisco Systems' senior manager of partner business development for the Contact Center Business Unit. Flamini was responsible for building an expanded partner program for the resale resale n. selling again, particularly at retail. In many states a "resale license" or "resale number" is required so that the state can monitor the collection of sales tax on retail sales. RESALE. of Cisco hardware, software and professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. . His efforts resulted in a $100 million increase in partner-related sales over a four-year period. Flamini was also the regional manager for Contact Center Sales at Cisco for the Northeast and Canada. Over a three year period, he grew sales from $10 million to $25 million. "As a new business entity, it is important that Calabrio Software appoints an experienced and successful leader to help drive the new worldwide channel program," said Paul Lidsky, COO (Cell Of Origin) See mobile positioning. of Spanlink Communications. "With many successful years building and expanding channels for Cisco's Customer Contact Business Unit, Ralph can hit the ground running in this position with Calabrio." As vice president of worldwide channels, Flamini will be responsible for creating a strategic channel program for Calabrio products, including Calabrio Quality Management (formerly Spanlink Quality Management), Calabrio Workforce Management Workforce Management (WFM) encompasses all the responsibilities for maintaining a productive and happy workforce. Sometimes referred to as HRMS systems, or even the larger ERP systems (Oracle, PeopleSoft, SAP). There are many software vendors within this space. , Calabrio business management products, as well as key Agent/Supervisor Desktop applications that are distributed through Cisco Systems, Inc. He also will be responsible for recommending aligned resources and actively pursuing leading channel partners that can combine Calabrio's products with their market insight and service delivery capabilities. About Calabrio Software Calabrio Software develops and markets customer interaction software, workforce optimization software and business management software. By integrating workforce optimization optimization Field of applied mathematics whose principles and methods are used to solve quantitative problems in disciplines including physics, biology, engineering, and economics. within the team's daily workflow, Calabrio helps customers align their contact center business processes with their business objectives. Calabrio is the software products division of Spanlink Communications. Find news and information at www.calabrio.com. |
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