Cal Water Awarded Contract to Provide 'Customer Services' in Menlo Park.SAN JOSE San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. , Calif.--(BUSINESS WIRE)--Aug. 17, 1995--Last night, the Menlo Park Menlo Park. 1 Residential city (1990 pop. 28,040), San Mateo co., W Calif.; inc. 1874. Electronic equipment and aerospace products are manufactured in the city. Menlo College and a Stanford Univ. research institute are there. 2 Uninc. City Council awarded Cal Water a contract to provide `customer services' for the Menlo Park Municipal Water System beginning October 1. `Customer Services' includes meter reading, billing, taking customer calls and investigating customer inquiries. Shut-ons/shut-offs and repairs for the 3,900 customers of the City System will be performed by existing municipal employees. "Under this contract everyone wins. The City will realize administrative and overhead savings; that means tax savings for City residents. It also means savings for our existing customers by spreading fixed costs fixed costs, n.pl the costs that do not change to meet fluctuations in enrollment or in use of services (e.g., salaries, rent, business license fees, and depreciation). across a larger customer base," said Donald L. Houck, President and Chief Executive Officer. "With our significant economies of scale and experience operating municipally-owned water systems, Cal Water is well positioned to provide service contracts like these economically and efficiently," explained Houck. "I expect the number of these contracts awarded to Cal Water to increase over the next few years." California California (kăl'ĭfôr`nyə), most populous state in the United States, located in the Far West; bordered by Oregon (N), Nevada and, across the Colorado River, Arizona (E), Mexico (S), and the Pacific Ocean (W). Water Service Company is the largest investor-owned water utility in California, providing service to 366,000 customers in 38 communities. The Company's Bear Gulch District serves 17,000 customers on the San Francisco Peninsula The San Francisco Peninsula in California separates the San Francisco Bay from the Pacific Ocean. On its northern tip is the city of San Francisco. On its southern end is part of Santa Clara County, including the cities of Palo Alto, Los Altos, and Mountain View. , including 4,500 in Menlo Park where it has provided service since 1936. CONTACT: California Water Service Company, San Jose Jim Good, 408/451-8200 |
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