Cadapult Announces Internet Based eSupport Service Center.Business Editors/High Tech Writers ALLENDALE, N.J.--(BUSINESS WIRE)--March 16, 2000 Cadapult Graphic Systems, Inc. (OTC OTC See: Over-the-counter. OTC See over-the-counter market (OTC). BB:GRFX GRFX Graphics GRFX Graphic Effects ), the premier provider of computer graphics technology and Internet services to creative professionals, announced today its eSupport Service Center. eSupport provides customers with an easy way to place service and support calls, check their service call status and history, and transmit additional information to technicians and support staff, all in real time via the Internet, seven days a week and 24 hours a day. eSupport also allows customers to view detailed information about their supported installed base. All with the click of a mouse. "We believe we are the first value added reseller See VAR. (company) value added reseller - (VAR, or "value added retailer") A company which sells something (e.g. computers) made by another company (an OEM) with extra components added (e.g. specialist software). in the computer graphics market to provide this type of service and information access to our customers. Our delivery of these tools secures our position as an industry innovator by continuing to offer more value added Value Added The enhancement a company gives its product or service before offering the product to customers. Notes: This can either increase the products price or value. services to our customers than our competition," states Duncan D. Huyler, Vice President of Technical Support. Access to the Cadapult eSupport Center is viewable via Microsoft's Internet Explorer Microsoft's Web browser, which comes with Windows starting with Windows 98. Commonly called "IE," versions for Mac and Unix are also available. Internet Explorer is the most widely used Web browser on the market. It has also been the browser engine in AOL's Internet access software. at www.cadapult.com . "The ability to place service calls 24 hours a day is particularly important to the creative and graphics production community. When these clients experience a technical problem it means a loss of real dollars to them. Further, many of our Fortune 1000 clients are interested in their installed base service history. Cadapult's eSupport provides this information to them in a consolidated manner." About Cadapult Graphic Systems, Inc.: Cadapult Graphic Systems, Inc. is the premier provider of computer graphics technology and Internet based services to creative professionals. The Company is a diversified graphics technology organization that operates with three business units. The first, Media Sciences, Inc. is a wholly owned subsidiary Wholly Owned Subsidiary A subsidiary whose parent company owns 100% of its common stock. Notes: In other words, the parent company owns the company outright and there are no minority owners. that manufactures and distributes color printer A printer that prints in color using three (CMY) or four (CMYK) colors of ink, toner or dye. Four color ribbons have been used in dot matrix printers, but these are rare today. See color laser printer and printer. supplies worldwide; the second is a value added reseller and systems integration operation that provides computer graphics systems, peripherals, supplies and services to creative professionals; and the third is an Internet services group (eCadapult) that provides Internet based services to the same target market. Cadapult's headquarters are in Allendale, New Jersey Allendale is a borough in Bergen County, New Jersey, United States. As of the United States 2000 Census, the borough population was 6,699. Allendale was formed on November 8, 1894 from portions of Franklin Township, Hohokus Township and Orvil Township at the height of the with regional offices in Boston, Massachusetts “Boston” redirects here. For other uses, see Boston (disambiguation). Boston is the capital and most populous city of Massachusetts.[3] The largest city in New England, Boston is considered the unofficial economic and cultural center of the entire New , New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of , New York, Philadelphia, Pennsylvania and Redmond, Washington. For more information please visit the Cadapult web site at www.cadapult.com. This news release contains forward-looking statements and information that are based on management's beliefs, as well as assumptions made by, and information currently available to, management. These forward-looking statements are based on many assumptions and factors, and are subject to many conditions, including Cadapult's continuing ability to obtain additional financing, dependence on contracts with suppliers, competitive pricing for Cadapult's products, demand for the Cadapult products which depends upon the condition of the computer industry, and the effects of increased indebtedness as a result of the Company's business acquisitions. Except for the historical information contained in this news release, all forward-looking statements and information are estimates by Cadapult's management and are subject to various risks, uncertainties and other factors that may be beyond Cadapult's control and may cause results to differ from management's current expectations, which may cause actual results, performance or achievements of Cadapult to be materially different from future results, performance or achievements expressed or implied by such forward-looking statements. |
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