Cable & Wireless signs three-year agreement with Subscriber Computing Inc.IRVINE, Calif.--(BUSINESS WIRE)--Oct. 8, 1996-- SCI (Scalable Coherent Interface) An IEEE standard for a high-speed bus that uses wire or fiber-optic cable. It can transfer data up to 1GBytes/sec. (hardware) SCI - 1. Scalable Coherent Interface. 2. UART. to provide consolidated billing for Cable & Wireless' cellular and paging customers Subscriber Computing Inc. (SCI) Tuesday announced it has signed a three-year contract with Cable & Wireless Inc. (CWI CWI - Centrum voor Wiskunde en Informatica ), the nation's largest telecommunications company See telecom company. exclusively servicing businesses, to provide its integrated customer management Integrated customer management (or its acronym, ICM) is a business strategy for improving support by sharing information between discrete departments. ICM brings together three business principles: alignment, agility, and customer-centricity. and billing system, Communications Resource Manager (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ). CWI will leverage CRM capabilities with CWI's in-house billing capabilities to offer combined billing for CWI long-distance customers also utilizing paging and cellular services. In the first phase, CWI is using CRM to support the recent launch of its Business First Paging. The value of the initial contract is worth more than $1 million. The second phase of the contract will include the use of the CRM system for CWI's cellular customers in the initial four markets it plans to offer cellular service -- Washington, D.C.; Baltimore; Philadelphia; and Pittsburgh. This phase is expected to be completed in the fourth quarter, 1996. Additional cities will utilize the CRM system as CWI expands its cellular service into further markets. ``The flexibility of our CRM system will enable Cable & Wireless Inc. to consolidate CRM billing information into their billing process in preparation for the addition of their new service offerings,'' said Mark Nielsen Mark Nielsen (born 1964) was a Connecticut politician during the 1990's and was legal counsel to Massachusetts Governor Mitt Romney. On August 21, 2006 Romney announced he was promoting Nielsen to serve as his Chief of Staff. , president and chief executive officer, SCI. ``SCI's robust, scalable and easily integrated billing solutions help to make multiple service offerings possible.'' ``SCI's system will help us meet our strategic imperative to provide industry-leading billing solutions, dedicated customer satisfaction and support for our cellular and paging customers,'' said Gabe Battista, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , Cable & Wireless. ``We believe this will give us the competitive edge we need in the fight for differentiation among carriers.'' Part of Cable & Wireless' search for a billing and information management solution included requirements for a robust system needing minimal customization, the ability to consolidate its billing information into CWI's billing process and a partner with an experienced development staff and extensive knowledge of the cellular and paging industry. ``SCI was the only company that could provide a solution that met our requirements in the time frame required,'' said Battista. ``Our partnership with SCI, combining the CRM system with CWI's consolidated billing capabilities, will allow us to provide CWI customers with a single invoice for all of their long distance, paging and cellular services.'' Since 1973, SCI has been offering enterprise information and billing services for the wireless communications wireless communications System using radio-frequency, infrared, microwave, or other types of electromagnetic or acoustic waves in place of wires, cables, or fibre optics to transmit signals or data. industry. Popular for its functionality, scalability and its ability to service multiple industry segments, SCI has become the preferred supplier of integrated management information systems. Today, integrated management solutions designed by SCI handle approximately 40 percent of all U.S. pagers. CRM enables wireless carriers to implement new services, subscriber equipment, invoicing and accounts receivable accounts receivable n. the amounts of money due or owed to a business or professional by customers or clients. Generally, accounts receivable refers to the total amount due and is considered in calculating the value of a business or the business' problems in paying , distribution channel management, executive management reporting and financial planning Financial planning Evaluating the investing and financing options available to a firm. Planning includes attempting to make optimal decisions, projecting the consequences of these decisions for the firm in the form of a financial plan, and then comparing future performance against , and marketing plans, with ease and speed. This scalable solution, which uses Pentium file servers in a Novell Netware client/server environment, supplies sales, inventory, credit, customer service, billing and collection process support. Cable & Wireless, the nation's largest telecommunications company exclusively dedicated to serving the needs of the business market, is owned by Cable and Wireless plc (NYSE NYSE See: New York Stock Exchange :CWP CWP Coal workers' pneumoconiosis, see there ), one of the world's leading international telecommunications companies. Cable & Wireless has been operational in the United States since 1975, and provides a wide range of domestic and international public and private networking services exclusively to businesses. Irvine-based SCI, founded in 1973, provides management information systems and consulting services for the wireless communications industry. SCI systems support a wide range of services, including cellular, paging, wireless data, ESMR/PAMR, PCS (1) (Personal Communications Services) Refers to wireless services that emerged after the U.S. government auctioned commercial licenses in 1994 and 1995. This radio spectrum in the 1. and CT-2/telepoint. The company currently services clients on six continents -- Europe, North America, Australia, Africa, Asia and South America. SCI is located at 18881 Von Karman Ave., Suite 450, Irvine, Calif. 92612. Visit SCI's Web site at http://www.subscriber.com. CONTACT: Subscriber Computing Inc. Mike Pelzman, 714/260-1500 714/260-1515 (fax) mpelzman@subscriber.com or Cable & Wireless Inc. Nancy Gastrock, 703/760-3068 703/905-7099 (fax) nancy.gastrock@cwi.cablew.com or McQUERTERGROUP Connie Roloff/Aaron Heinrich, 619/450-0030 619/450-3140 (fax) connie@mcqtr.com |
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