Cable & Wireless Selects Amdocs for End-to-End Mobile Billing for its Regional Businesses.Business Editors LONDON & ST. LOUIS--(BUSINESS WIRE)--Sept. 3, 2002 Amdocs to provide C&W Regional with a single billing platform for its GSM (Global System for Mobile Communications) A digital cellular phone technology based on TDMA that is the predominant system in Europe, but also used worldwide. Developed in the 1980s, GSM was first deployed in seven European countries in 1992. , TDMA (Time Division Multiple Access) A satellite and cellular phone technology that interleaves multiple digital signals onto a single high-speed channel. For cellular, TDMA triples the capacity of the original analog method (FDMA). and next generation services, supporting future convergent billing for its wireline, IP and mobile offerings Cable & Wireless (NYSE NYSE See: New York Stock Exchange : CWP CWP Coal workers' pneumoconiosis, see there ), the global telecommunications group, and Amdocs (NYSE: DOX DOX Design of Experiments DOX Direct Operational Exchange ), the world's leading provider of billing and customer relationship management systems (`CRM') to the communications industry communications industry, broadly defined, the business of conveying information. Although communication by means of symbols and gestures dates to the beginning of human history, the term generally refers to mass communications. , today announced that Cable & Wireless Regional, a division of Cable & Wireless which offers a full range of telecommunications services In telecommunication, the term telecommunications service has the following meanings: 1. Any service provided by a telecommunication provider. 2. in 33 countries, will implement Amdocs Ensemble for end-to-end billing and customer care for its majority owned mobile operations in the West Indies West Indies, archipelago, between North and South America, curving c.2,500 mi (4,020 km) from Florida to the coast of Venezuela and separating the Caribbean Sea and the Gulf of Mexico from the Atlantic Ocean. and Macau. Cable & Wireless Regional also has an option to implement Amdocs Ensemble for its mobile operations in Panama and its fixed operations in the West Indies, Macau and Panama. Amdocs comprehensive solution will allow Cable & Wireless Regional enhanced operational efficiencies, creating a single billing platform for current mobile and future next generation data services. Amdocs Ensemble billing platform will provide Cable & Wireless Regional with a comprehensive, highly scalable solution for its billing and payment processes. This complete solution will fully integrate Cable & Wireless Regional's mobile operations and services onto a single billing platform. Amdocs will provide Cable & Wireless Regional with advanced customer hierarchy capabilities, as well as enable the launch of flexible services and price plans, and support next generation voice and data services. Additionally, it will provide Cable & Wireless Regional with maintenance and application management services for a six-year period. "As a leading mobile telecommunications provider in our market places, Cable & Wireless Regional required an industry-leading solution to seamlessly support its growing customer base and help it achieve its business goals, including reduced costs and profitable growth," said James Cheesewright, Chief Operating Officer Chief Operating Officer (COO) The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president. , Cable & Wireless Regional. "Following a thorough evaluation, we chose Amdocs for its proven industry knowledge, implementation and system expertise and strong track record of success. We are confident that, together with Amdocs, we will provide our customers with faster access to the most innovative next-generation services available, for maximum customer satisfaction." Eli Gelman, Executive Vice President, Amdocs, said: "Our global expertise, combined with our ability to understand individual customer requirements, ensures that global communications operators such as Cable & Wireless Regional can maintain market leadership positions, enhance customer loyalty and reduce operational cost. Amdocs is pleased to have been selected by one of the world's leading mobile service providers, and support Cable & Wireless Regional's ongoing commitment to deliver industry-leading mobile services and excellence in customer service." About Cable & Wireless Cable & Wireless is a major global telecommunications business with revenue of over (pound)5.9 billion (US$8.6 billion) in the year to 31 March 2002 and customers in 70 countries. The company consists of two core and complementary divisions: Cable & Wireless Regional and Cable & Wireless Global. Cable & Wireless Regional offers a full range of telecommunications services in 33 countries around the world. Cable & Wireless Global's focus for future growth is on IP (Internet protocol See Internet and TCP/IP. (networking) Internet Protocol - (IP) The network layer for the TCP/IP protocol suite widely used on Ethernet networks, defined in STD 5, RFC 791. IP is a connectionless, best-effort packet switching protocol. ) and data services and solutions for business customers. It has developed advanced IP networks and value-added services A value-added service (VAS) is a telecommunications industry term for non-core services or, in short, all services beyond standard voice calls and fax transmissions. in the US, Europe and the Asia-Pacific region in support of this strategy. With its financial strength and the capability of its global IP infrastructure, Cable & Wireless holds a unique position in terms of global coverage and services to business customers. For more information about Cable & Wireless, go to www.cw.com. About Amdocs Amdocs is the world's leading provider of billing and CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. to the communications industry. Amdocs offers pre-integrated products, customized solutions and outsourcing services with time-to-market advantages and advanced support for next-generation services. With a 20-year track record of delivery excellence, Amdocs provides competitive software solutions, which enable its global customer base to achieve profitable growth, improved customer loyalty and lower total cost of ownership. For more information, visit Amdocs at www.amdocs.com. |
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