CTAP OCM Solution Selected as Finalist for Microsoft Industry Solution Award.Business Editors/High Tech Writers COMDEX The former, premier computer trade show in the U.S. Although it grew into an end user event, it was originally created for dealers and distributors (it was the COMputer Dealers EXposition). Fall 2000 DALLAS--(BUSINESS WIRE)--Nov. 8, 2000 CTAP CTAP California Technology Assistance Project CTAP California Telephone Access Program CTAP Career Transition Assistance Plan (for US Federal employees) CTAP Clear to Auscultation & Percussion L.L.C., a leading provider of telecommunications equipment and value-added services to Fortune 1000 companies, announced today the selection of CTAP's On-Line Communications Manager (OCM OCM Oracle Certified Master (database administrator certification) OCM Organization for Competitive Markets OCM Onondaga Cortland Madison (counties in New York) OCM Olympic Council of Malaysia ) as a finalist for Microsoft Corporation's (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : MSFT MSFT Microsoft (stock symbol) MSFT Movimento Sociale Fiamma Tricolore (Italy) MSFT Multi-Stage Fitness Test MSFT Master of Science in Family Therapy MSFT Macalester Students for Fair Trade ) Industry Solution Awards in the "Best Customer Relationship Portal Solution" category. CTAP partnered with a number of technology providers, including Interact Commerce Corporation (NASDAQ: IACT IACT Indiana Association of Cities and Towns IACT International Association of Counselors and Therapists IACT International Alliance for Compatible Technology IACT International Association for Chemical Testing IACT Idaho Association of County Treasurers ), to develop an innovative and unique web portal See portal. solution that enables CTAP clients to more effectively manage their communications infrastructure. Through the integration of traditional client/server technology with robust and secure web applications, CTAP and its clients, suppliers and contractors collaborate and share information from a single database, greatly improving sales process A sales process is a systematic approach for performing product or service sales. The reasons for having a sales process include seller and buyer risk management, achieving standardized customer interaction in sales and scalable revenue generation. efficiencies and the customer experience. The Microsoft Industry Solution Awards recognize the best utilization of Microsoft products to help organizations serve customers, manage information, and make informed/effective business decisions. CTAP will be presenting OCM at Comdex on November 13th. "We are very pleased with the recognition that OCM has received. The Industry Solution Awards have a great deal of prestige and we are excited to be selected." says Joe Chase, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of CTAP. Joe adds, "Excellent customer service has always been a key asset for CTAP. OCM further improves CTAP's ability to serve customers by simplifying the acquisition, implementation, support and maintenance of their communication systems. Additionally, OCM's design and architecture is very flexible and scaleable. This allows CTAP to respond to new customer opportunities quickly by rapidly deploying specific features tailored to their needs." Customer relations' expert Barry Haughian, CEO of Impact Systems, Inc. views OCM as a perfect marriage between process and technological innovation that can support many business applications. Barry predicts, "Companies will see how working with CTAP and leveraging OCM will significantly improve how they manage projects and track their assets across the entire enterprise." About CTAP L.L.C. CTAP, a leading provider of telecommunications equipment and value-added services, was built from the ground up to service the complex needs of large, multi-location companies. CTAP delivers brand name voice and data equipment, quality deployment and value-priced solutions. CTAP is an Authorized Business Partner for Avaya Communications (formerly the Enterprise Network Group of Lucent Technologies) and an Authorized Agent for Verizon Communications, which represents over 800 manufacturers including Nortel Networks and Cisco Systems. CTAP's customers include leading insurance, technology, manufacturing, and financial services firms. The company was founded in 1996 and is headquartered in Dallas, TX. For more information, please visit www.ctap.net, or call 214.821.3777. |
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