CSS Group Introduces New Service Powered by Network and Systems Monitoring Capabilities From CITTIO's WatchTower.Premier Midwest Managed Technology Provider Will Use Innovative Solution to Serve New Markets, Drive Increased Revenues SAN FRANCISCO San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden & FORT WAYNE Fort Wayne, city (1990 pop. 173,072), seat of Allen co., NE Ind., where the St. Joseph and St. Marys rivers join to form the Maumee River; inc. 1840. It is the second largest city in the state, a major railroad and shipping point, a wholesale and distribution hub, , Ind. -- CITTIO Inc., the award-winning innovation leader in Network and Systems Monitoring software, and CSS (1) See Cascading Style Sheets. (2) (Content Scrambling System) The copy protection system applied to DVDs, which uses a 40-bit key to encrypt the movie. Group, Inc., a premier Midwestern managed service provider, today announced that CITTIO's WatchTower[R] product will be used in delivering CSS' new, premier network monitoring The term network monitoring describes the use of a system that constantly monitors a computer network for slow or failing systems and that notifies the network administrator in case of outages via email, pager or other alarms. and management service, NetServ-One Plus. CSS Group has been offering managed technology solutions to a diverse customer base in Fort Wayne, Indiana “Fort Wayne” redirects here. For other uses, see Fort Wayne (disambiguation). Fort Wayne is a city in northeastern Indiana, USA and the county seat of Allen County. Fort Wayne is Indiana's second largest city after Indianapolis. and the surrounding area since 1995 and has distinguished itself through superior customer relationships and robust Service Level Agreements. CITTIO will effectively make it possible for CSS to expand its customer base to companies with larger number of users, resell the WatchTower product to Fortune 500 companies, and drive increased revenues with NetServ-One Plus, which is available now. "We're happy to welcome CSS Group to a growing number of resellers, VARs, and managed service providers who have recognized the value that WatchTower provides," said Jamie Lerner, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of CITTIO. "We believe that CSS Group will be able to take advantage of WatchTower's cost-effectiveness and ease of installation, as well as the comprehensive package of support and financing we offer to help our MSP (1) (Management Service Provider or Managed Service Provider) An organization that manages a customer's computer systems and networks which are either located on the customer's premises or at a third-party datacenter. customers be successful." "WatchTower and support from CITTIO offer us a tremendous opportunity to take our network and systems monitoring services far beyond standard 'break-fix,'" said Lynn Rich, CSS Group president and CEO. "With the launch of NetServ-One Plus, we'll be able to provide 24/7 protection that includes application performance monitoring and early warning about network problems. We also see two other real benefits that WatchTower will provide. CSS will be able to offer our customers peace of mind around their network operations, and we will have the ability to call on potential customers who have 75+ users with complete confidence that we can easily meet their needs for quality service." CSS Group and WatchTower "When CSS Group approached us with this new service offering, we were extremely pleased," said John Didier, chief financial officer of Summit Brands, Inc., a manufacturer of leading household cleaning brands. "We have chosen to devote our resources to growing our business rather than building an IT staff. Now that CSS Group can offer cradle-to-the-grave network and systems monitoring, we no longer need to worry about downtime and can focus on making our cash registers ring." About NetServ-One Plus NetServ-One Plus is a comprehensive technology service, support and monitoring package. It provides unlimited on-site support and service, as well as 24 x 7 monitoring. Most service issues can be resolved before the customer is even aware of the problem. This allows downtime to be eliminated or greatly reduced in most instances. Companies can concentrate on generating revenue rather than troubleshooting technology problems. About CSS Group, Inc. Based in Fort Wayne, Indiana and founded in 1995, CSS Group, Inc. is the area's premier provider of managed technology. Its solutions let companies improve and direct their performance. The company differentiates itself through the quality of its customer relationships, defining its success is defined by its customers' success. For more information about CSS Group, Inc., please visit www.cssginc.net. About CITTIO, Inc. CITTIO, Inc. is the award-winning innovation leader in Network and Systems Monitoring software. Based on a 100 percent Java architecture, only WatchTower[R] delivers a fully bundled software (1) Applications that are included with new hardware. For example, a new PC often comes with several applications, many of which may be light versions or full versions with no limit on usage. Others may be only 60- or 90-day trial packages. See bundle. solution, including a web server, an embedded database (1) Database software that is included with an application rather than offered as a separate database management system (see DBMS). Tending to be compact and efficient, an embedded database generally includes fewer features than a full-blown DBMS. , and a management portal, providing complete functionality for operating a network data center. The unique monitoring capabilities of WatchTower, coupled with powerful automation technology, provide IT managers and network technicians alike with a simple and complete solution for data center management. CITTIO's customers include industry-leading companies such as Blue Cross/Blue Shield of Hawaii, Capitol Advantage Capitol Advantage is a technology and publishing firm based in Fairfax, VA. The company is the largest publisher of Congressional directories in the country as well as the market leader in software for online advocacy, having over 1,700 clients. , DemandTec, Five Mile Capital, National Parks Conservation Association The National Parks Conservation Association (NPCA) is the only environmental organization devoted exclusively to advocacy on behalf of the National Parks. Its mission is "to protect and enhance America's National Park System for present and future generations. , Pacific Sunwear Pacific Sunwear (also known as PacSun) is a shopping mall retail store that sells surfing and skateboarding clothing and accessories for teenagers and young adults. It was originally based in Newport Beach, California, United States. , and The Gymboree Corporation. For more information, please visit the CITTIO website www.cittio.com. Editor's Note: All CITTIO brand and product names are trademarks or registered trademarks of CITTIO, Inc., in the United States and other countries. All other products or company names mentioned are used for identification purposes only, and may be trademarks of their respective owners. |
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