CSR Gains UK Environmental Approval with ISO 14001.CAMBRIDGE, England -- As part of its environmental commitment CSR (1) (Customer Service Representative) A person who handles a customer's request regarding a bill, account changes or service or merchandise ordered. Agents in call centers are known as CSRs. See call center. (LSE LSE - Language Sensitive Editor :CSR) has gained ISO (1) See ISO speed. (2) (International Organization for Standardization, Geneva, Switzerland, www.iso.ch) An organization that sets international standards, founded in 1946. The U.S. member body is ANSI. 14001 Environmental Management System Certification for all its UK sites. ISO 14001 is the company's latest achievement in recognition of its business management systems. This certification was awarded by LRQA LRQA Lloyd's Register Quality Assurance , an international management certification body. CSR is already certified to Quality System Standard ISO 9001 with TickIT and Occupational Health and Safety Specification (OHSAS OHSAS Occupational Health and Safety Management System OHSAS Occupational Health & Safety Assessment Series OHSAS Occupational Health and Safety Assessment Scheme (UK) ) 18001. In order to fulfil its environmental policy in the UK, CSR employs an EMS (Environmental Management System); the EMS governs the company's objective of reducing its impact on the environment. Fully compliant within British environmental legislation, the EMS provides a formal framework to enable delivery of measures to minimise its effect on the environment. The ISO 14001 certification reinforces CSR's commitment to improve its business management skills in accordance with environmental needs. CSR recognises the importance of social, environmental and ethical (SEE) matters across all of its offices worldwide; the impact on the environment through its operations; the safety and well-being of its employees; the safety and well-being of the consumer, as well as those who contribute to the development and manufacture of its products. On a regular basis CSR reviews key risks and takes account of the potential SEE impact on the business and its stakeholders Stakeholders All parties that have an interest, financial or otherwise, in a firm-stockholders, creditors, bondholders, employees, customers, management, the community, and the government. . The company also ensures that all its suppliers have appropriate policies and practices on SEE matters, and that its products can be used in a safe manner. Chris Ladas, Vice President of Manufacturing at CSR said, "We have worked very hard to achieve ISO 14001 certification and have ensured that we have all of the systems and processes in place to make the delivery of our EMS as effective as possible. CSR will continue to review its manufacturing processes and materials in our goal to help preserve the environment." CSR has aimed continually to reduce its impact on the environment, which is clearly reflected in the company's previous environmental achievements including a move to make all new BlueCore products RoHS compliant since 2004. CSR is also a Sony Green Partner and holds Samsung Eco Partner status, both achieved in 2006. More information can be found on www.csr.com/quality.htm About CSR CSR is the leading global provider of personal wireless technology and its product portfolio covers Bluetooth, GPS, FM receivers and WiFi (IEEE (Institute of Electrical and Electronics Engineers, New York, www.ieee.org) A membership organization that includes engineers, scientists and students in electronics and allied fields. 802.11). CSR offers developed hardware/software solutions, based around its silicon platforms, which incorporate, fully integrated radio, baseband and microcontroller A single chip that contains the processor (the CPU), non-volatile memory for the program (ROM or flash), volatile memory for input and output (RAM), a clock and an I/O control unit. elements. CSR's customers include industry leaders such as Apple, Dell, LG, Motorola, NEC (NEC Corporation, Tokyo, www.nec.com, www.necus.com) An electronics conglomerate known in the U.S. for its monitors. In Japan, it had the lion's share of the PC market until the late 1990s (see PC 98). NEC was founded in Tokyo in 1899 as Nippon Electric Company, Ltd. , Nokia, Panasonic, RIM, Samsung, Sharp, Sony, TomTom and Toshiba. CSR has its headquarters and offices in Cambridge, UK, and offices in Japan, Korea, Taiwan, China, India, France, Denmark, Sweden and both Dallas and Detroit in the USA. More information can be found at www.csr.com About LRQA Formed in 1985 to offer independent certification of management systems, LRQA is part of the Lloyd's Register a register of vessels rated according to their quality, published yearly. - Brande & C. See also: Lloyd's Group. The world's first classification society, Lloyd's Register has been providing impartial certification since 1760. While first recognised for its high standards in shipping, today its expertise and activities extend far wider. |
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