CSI CenterVoice Enhancements Benefit Consumers, Customer Banks.Business Editors PADUCAH, Ky.--(BUSINESS WIRE)--May 18, 2004 Enhancements to CenterVoice, CSI's Voice Response product, is providing consumers with the ultimate in convenience banking while allowing customer banks to transfer more of the workload from their tellers to the phone lines. The latest enhancements provide consumers with quicker access to account information, more options with loans, an easy way to transfer money to their Overdraft Protection Account, and the ability to learn more about pending ACH (Automated Clearing House) A system of the U.S. Federal Reserve Bank that provides electronic funds transfer (EFT) between banks. It is used for all kinds of fund transfer transactions, including direct deposit of paychecks and monthly debits for routine payments to transactions. The pending ACH enhancement is especially beneficial for CSI CSI Crime Scene Investigator CSI CompuServe, Inc. CSI Commodity Systems, Inc. CSI Commodity Systems Inc. (Boca Raton, FL) CSI Crime Scene Investigation (CBS TV show) CSI Christian Schools International customer banks early in the month when Social Security checks come flooding in. Why? Because CenterVoice can now handle an extended range of inquiries that tellers would otherwise have to handle in person. These enhancements complement such popular CenterVoice features as providing callers with 24x7 access to account information and the ability to choose between English and Spanish languages Spanish language, member of the Romance group of the Italic subfamily of the Indo-European family of languages (see Romance languages). The official language of Spain and 19 Latin American nations, Spanish is spoken as a first language by about 330 million persons . Callers can also receive instructions on how to report lost or stolen ATM, Debit or Credit cards. Banks can extend the reporting period for CenterVoice from one month's activity to 24 months if desired. In addition, banks can customize the messages their customers hear to best fit their needs. These new features or any features can be promoted through the bank's CenterVoice greeting, general information message, statement stuffers, advertisements - or all of the above. About Computer Services Data processing (timesharing, batch processing), software development and consulting services. See service bureau, SaaS and ASP. , Inc. Computer Services, Inc. (CSI) (Pink Sheets: CSVI.PK), provides service and software solutions for community banks. In addition to core processing, our integrated banking solutions include imaging, cash management, Internet banking, corporate intranets, secure web hosting Making a Web site available on the Internet. Many ISPs host a few personal Web pages for an individual at no additional cost above the monthly service fee, but the address is subordinate to the ISP; for example, www.friendlyisp.com/pat_smith. , e-messaging, online shopping, teller and platform services, ATM and debit card debit card, card that allows the cost of goods or services that are purchased to be deducted directly from the purchaser's checking account. They can also be used at automated teller machines for withdrawing cash from the user's checking account. service and support, risk assessment, network management, and compliance software and services for regulatory compliance, homeland security Noun 1. Homeland Security - the federal department that administers all matters relating to homeland security Department of Homeland Security executive department - a federal department in the executive branch of the government of the United States and fraud prevention. Over 2000 financial institutions are served with CSI's products and services. For more information, visit the company's web site at www.csiweb.com. |
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