CSG Systems and XACCT Technologies Provide Powerful Customer Care and Billing Solution for Integrated Service Providers.Business Editors/High Tech Writers SANTA CLARA Santa Clara, city, Cuba Santa Clara (sän`tä klä`rä), city (1994 est. pop. 217,000), capital of Villa Clara prov., central Cuba. , Calif.--(BUSINESS WIRE)--April 4, 2000 CSG CSG - constructive solid geometry Integrates XACCTusage with its CSG.net Solution CSG Systems, Inc., a subsidiary of CSG Systems International, Inc. (Nasdaq: CSGS CSGS Computer Systems Group Software ), the leading provider of customer care and billing solutions to the convergent broadband industries, and XACCT Technologies, Inc., a leading provider of intelligent business infrastructure solutions for IP networks, announced today a strategic alliance. Under the agreement, the companies will integrate CSG.net(TM), CSG's outsourced and fully convergent customer care and billing solution for IP Service Providers, cable modem cable modem Modem used to convert analog data signals to digital form and vise versa, for transmission or receipt over cable television lines, especially for connecting to the Internet. Service Providers, and Integrated Communications Providers (ICPs) with the XACCTusage(TM) technology platform for IP networks. The CSG.net solution is unique, providing an end-to-end, massively scalable, real-time solution that minimizes systems integration, startup, maintenance, and operational costs. The integration of XACCTusage and CSG.net yields a sophisticated billing solution that enables Service Providers to accurately account and bill for value-added services A value-added service (VAS) is a telecommunications industry term for non-core services or, in short, all services beyond standard voice calls and fax transmissions. and applications as well as provision advanced IP services. "In today's dynamic and demanding IP marketplace where the number of Internet users Internet user n → internauta m/f Internet user Internet n → internaute m/f , devices and applications continue to grow, a flexible and quick-to-market billing solution is imperative for the successful delivery of Internet services. In addition to a comprehensive, reliable billing platform, the marketplace is demanding flexible pricing models," said Grant Gabrielson, vice president of product management for CSG Systems, Inc. "The CSG-XACCT alliance has been formed to provide an end-to-end, integrated solution designed to provide service providers with the ability to maximize profits for a wide range of IP-based services by costing and billing for these services appropriately." XACCT's multi-source, multi-layer architecture and business-policy-based record synthesis capabilities enable XACCTusage to extract comprehensive usage information from a multitude of network devices from all layers of the network-from the physical layer to the application layer-in real-time. The information is then synthesized to produce meaningful billing records called eXtensible Detail Records (XDR (1) (EXternal Data Representation) A data format developed by Sun that is part of its networking standards. It deals with integer size, byte ordering, data representation, etc. and is used as an interchange format. (TM)s) that are fed to CSG.net's real-time rating engine. The XDRs are used by CSG.net to create service-specific, usage-based pricing models and bills for a wide variety of IP-based services and applications such as VoIP, video, and virtual private networks (VPNs). "Integration of CSG.net and XACCTusage gives Service Providers a powerful end-to-end solution (jargon) end-to-end solution - (E2ES) A term that suggests that the supplier of an application program or system will provide all the hardware and/or software components and resouces to meet the customer's requirement and no other supplier need be involved. Compare: turn-key solution. that allows them to create flexible pricing models for a wide range of value-added IP-based services including voice, video, and data," said Anil Uberoi, vice president of marketing at XACCT. About CSG Systems, Inc. Based in Denver, Colorado, CSG Systems, Inc., provides customer care and billing solutions worldwide for the converging communications markets, including cable television, direct broadcast satellite, telephony and IP services. The company offers its clients a full range of processing services, software and support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services that automate customer management functions, including billing, sales support, order processing and invoice analysis for target marketing. CSG provides its services to one-third of the households in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . About XACCT Technologies Headquartered in Santa Clara, Calif., XACCT Technologies, Inc., develops intelligent software solutions that enable Service Providers to design and deploy innovative, revenue-generating programs and services. XACCT markets its software directly and through network systems integrators to Service Providers and Fortune 1000 companies. A privately held corporation Noun 1. privately held corporation - a corporation owned by a few people; shares have no public market close corporation, closed corporation, private corporation , XACCT is funded by venture capital investors. More information is available at www.xacct.com. Note to Editors: XACCTusage and XDR are trademarks of XACCT Technologies, Inc. All other trademarks are the property of their respective holders. |
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