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CRM Thought Leaders Martha Rogers and Don Peppers to host eCustomer Town Meeting in Boston on October 30, 2000.


Business Editors

BOSTON--(BUSINESS WIRE)--Sept. 6, 2000

Peppers and Rogers Group The Rogers Group is a Mauritius-based conglomerate. The Group has a portfolio with interests in sectors such as aviation and tourism, logistics, financial services, distribution and industrials. The Group employs almost 3,000 people.  partners, Don Peppers and Martha Rogers,

to host innovative, interactive meeting as part of

eCustomer Intimacy Conference

October 31 through November 1, 2000 in Boston, Massachusetts “Boston” redirects here. For other uses, see Boston (disambiguation).
Boston is the capital and most populous city of Massachusetts.[3] The largest city in New England, Boston is considered the unofficial economic and cultural center of the entire New
 

As producers of high quality executive symposia, International Conference Development, Inc. (www.icdevents.com) is pleased to sponsor this innovative town meeting as part of their second annual eCustomer Intimacy conference. Don Peppers and Martha Rogers, Ph.D., partners of Peppers and Rogers Group, a management consulting Noun 1. management consulting - a service industry that provides advice to those in charge of running a business
service industry - an industry that provides services rather than tangible objects
 firm specializing in customer management and e-business strategies, will host this informal, dynamic and highly interactive session for executives focused on improving their customer relationships. Participants will walk away from this event with actionable insights and practical next-steps for improving customer relationships and eBusiness success.

One of many cutting edge sessions to be held during this two-day eCustomer Intimacy conference, eCustomer Town Meeting will provide participants with a two and one-half hour "roll up your sleeves" interactive strategy session. Peppers and Rogers together will tackle issues and challenges actual participants bring to the Town Meeting relating to relating to relate prepconcernant

relating to relate prepbezüglich +gen, mit Bezug auf +acc 
 topics such as: acquiring, growing and retaining customers more profitably, and increasing intimacy with customers and suppliers without increasing headcount. Presented in an informal and non-technical format, Don and Martha will provide participants with examples of successful initiatives and processes for building customer value and attaining increased retention and customer loyalty.

Other visionary presenters for the eCustomer Intimacy conference include Mary Modahl, VP Marketing, Forrester Research Forrester Research is an independent technology and market research company that provides its clients with advice about technology's impact on business and consumers. Corporate facts
  • Founded: 1983 by George F.
, Inc.; B. Joseph Pine, II, Co-author, The Experience Economy; Terrell B. Jones, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , Travelocity.com; Kelly Mahoney, Chief Marketing Officer, Staples.com.

Innovative senior executives from prominent companies of all sizes will also share their creative techniques in customer intimacy, including Send.com, Chase Manhattan, Dell Computer Corporation (company) Dell Computer Corporation - One of the biggest US manufacturers of IBM PC compatibles.

"From notebooks to networks", their slogan says.

http://us.dell.com.
, Dan's Chocolates Dan's Chocolates is a Burlington, Vermont-based chocolate maker, founded in 1999 by Dan Cunningham, whose title is now Chief Chokolada. The company is a chocolatier, and operates both a factory direct boxed chocolates business as well as a business selling chocolate bars via retail , Hewlett Packard, SafeHarbor, Greenway Medical Technologies, cranespharmacy.com, among others.

The conference is specifically designed for Executives, VPs and Directors of business development, CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  (customer relationship management), customer acquisition and loyalty, e-commerce, interactive marketing, Internet advertising, branding and web design, and implementation. In addition to cutting-edge topics, eCustomer Intimacy provides three days of networking, unmatched by any other event. "eCustomer Intimacy provided an excellent opportunity to network directly with key decision makers and benefit from the advice of some of the industry's most seasoned experts," stated Kim Willard, Public Relations public relations, activities and policies used to create public interest in a person, idea, product, institution, or business establishment. By its nature, public relations is devoted to serving particular interests by presenting them to the public in the most  Manager of Spaceworks. Attendees will meet competitors and peers, and take part in interactive panel discussions.

For registration information, contact 508-357-2000, or email hcohen@icdevents.com. For additional conference information, contact Kathy Cacici at 508-357-2000, or email kcacici@icdevents.com. Visit the website at http://www.icdevents.com for more information on this and other ICDevents conferences.

About International Conference Development, Inc.

International Conference Development, Inc. (www.icdevents.com) is a Marlborough, MA-based conference and events development company dedicated to the creation of high-quality executive symposia on a broad range of timely eBusiness topics.
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Publication:Business Wire
Date:Sep 6, 2000
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