CRM Magazine Announces Its 2005 CRM Leader Awards.SAN FRANCISCO San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden -- CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. magazine today unveils the winners of its 2005 CRM Leader Awards. The 2005 CRM Leader Awards honor As a verb, to accept a bill of exchange, or to pay a note, check, or accepted bill, at maturity. To pay or to accept and pay, or, where a credit so engages, to purchase or discount a draft complying with the terms of the draft. the individuals and companies that stand above the rest in customer relationship management as a result of their significant influence, innovation, or accomplishments. "CRM magazine is proud to present the 2005 CRM Leader Awards to the companies and individuals who are driving innovation and positive ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). in their customer relationship management strategies," said David Myron Myron (mī`rən), fl. 5th cent. B.C., Greek sculptor. He is supposed to have been a pupil of Ageladas of Argos, but he worked largely in Athens. , Editor-in-Chief of CRM magazine. "Congratulations to this year's award recipients. Their hard work this past year has helped organizations streamline many of their business processes and significantly improve their customer relationship efforts." The awards recognize success in three categories: individual achievements and influence, vendor accomplishments, and ROI excellence among customer companies. The CRM Influential Leader awards spotlight Spotlight can refer to at least three types of lighting:
The CRM Influential Leader award acknowledges industry luminaries whose innovative ideas, achievements, and strong leadership are influencing both customers and competitors to act. We include the Influential Leader: One to Watch award to recognize an individual's potential influence on the market due to recent management changes, product line restructuring restructuring - The transformation from one representation form to another at the same relative abstraction level, while preserving the subject system's external behaviour (functionality and semantics). , or a merger or acquisition. The winners of this year's Influential Leader awards in alphabetical order are: Larry Ellison, CEO, Oracle Greg Gianforte, CEO and Founder, RightNow Technologies John Roberts, CEO and Cofounder, SugarCRM Ron Verni, President and CEO, Sage Software North America Brad Wilson, General Manager, Microsoft CRM George Shaheen, CEO, Siebel Systems (One to Watch) The CRM Hall of Fame award recognizes those CRM champions who satisfy the same criteria for the Influential Leader award, but consistently influences employees, customers, partners, and competitors year after year. This year, one industry luminary is inducted into the CRM Hall of Fame: Marc Benioff Marc Benioff (b. 1964) is Chairman & CEO of Salesforce.com, a leading CRM company he founded in March 1999. Born Marc Russell Benioff on September 25, 1964 in San Francisco, California USA. , Chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , Salesforce.com Salesforce.com (NYSE: CRM) is an on-demand Customer Relationship Management (CRM) solution vendor. History Origins Salesforce.com was founded in 1999 by former Oracle executive Marc Benioff. The CRM Elite award showcases companies in six categories that have seen impressive results from their CRM initiatives by meeting or exceeding their project goals. The winners for this year's CRM Elite award are: Enterprise Suite CRM: Thermos Midmarket Suite CRM: SecureWorks SMB Suite CRM: Kansas City Audio-Video Marketing Automation: Frontline Educational Products Sales Force Automation: Churchill Downs Analytics: Fubon Financial Holding Company The CRM Market Leader award recognizes the top vendors in eight categories. Each category includes six CRM vendors (one winner, four leaders, and one company to watch), which are selected based on weighted criteria that include revenue, revenue growth, market share, reputation for customer satisfaction, depth of functionality, and company direction. Additionally, we examined how else these companies have excelled this past year within their specific categories. This year's leaders in alphabetical order within their respective categories are: 2005 Market Leaders: Enterprise CRM WINNER: Amdocs Oracle PeopleSoft SAP Siebel Systems One to Watch: Salesforce.com 2005 Market Leaders: Midmarket CRM WINNER: Salesforce.com PeopleSoft RightNow Technologies Sage Software Siebel Systems Ones to Watch: Microsoft and SAP 2005 Market Leaders: Small Business Suite CRM WINNER: Salesforce.com FrontRange Solutions Maximizer Software NetSuite Sage Software One to Watch: Microsoft 2005 Market Leaders: Sales Force Automation WINNER: Sage Software Entellium FrontRange Solutions (GoldMine) Maximizer Software Salesnet One to Watch: Interface Software 2005 Market Leaders: Marketing Automation WINNER: Unica Aprimo SAP SAS Institute Siebel Systems One to watch: Teradata 2005 Market Leaders: CRM Analytics WINNER: SAS Institute Business Objects Cognos SPSS Teradata One to Watch: Information Builders 2005 Market Leaders: Data Quality WINNER: SAS Institute (DataFlux) Firstlogic (Harte-Hanks) Trillium Software IBM (Ascential Software) Pitney Bowes (Group 1 Software) One to Watch: Innovative Systems 2005 Market Leaders: Consultancies WINNER: Accenture BearingPoint Capgemini Deloitte Consulting IBM Business Consulting Services One to Watch: Inforte Read the full story in the October October: see month. 2005 issue of CRM magazine. |
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