CRM, Channel Marketing Experts Join Cintech Solutions; Former IBM, Nortel Executives to Advise Cintech Management Team.Business Editors & High Tech Writers CINCINNATI--(BUSINESS WIRE)--Aug. 28, 2001 Two marketing experts have joined contact center developer Cintech Solutions (TSE See Tokyo Stock Exchange. TSE 1. See Tokyo Stock Exchange (TSE). 2. See Toronto Stock Exchange (TSE). :CTM CTM Continuum (gaming) CTM Community Trade Mark (Europe) CTM Cisco Transport Manager CTM Confederacion de Trabajadores de Mexico (Spanish: Confederation of Mexican Workers) .) to advise Cintech's management team on strategic alliances, channel marketing and international sales. Stephanie Hahn brings to Cintech 24 years experience in international software marketing, sales and general management areas with IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) . Richard Reid Richard Reid may refer to:
"Stephanie and Richard will be incredibly valuable resources now that we're building momentum in establishing an international distribution base for NetVIA and our growing technology licensing business line," said Cintech President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Diane Kamionka. "I feel fortunate to add two people with this kind of talent and market knowledge to our team." Hahn was most recently general manager of IBM's Global CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. Solutions, where she positioned IBM as a major player in CRM, built a specialized sales force, created a services practice and established relationships with leading software developers. During her tenure, worldwide sales from this newly formed group reached $1.5 billion in two years, exceeding revenue goals by 27 percent. Prior to her CRM assignment, Hahn served as vice president of Marketing and Web Enablement for IBM Software Worldwide, contributing to IBM's successful move into e-business leadership. Hahn's roles have also included business development, strategic marketing, analyst relations Analyst relations is a corporate communications and public relations activity whereby businesses aim to influence technology industry analysts (also known as research analysts) who work for independent research and consulting firms. The two largest U.S. and sales management Sales Management Role and Goal Importance of sales management is critical for any commercial organization. Expanding business in not possible without increasing sales volumes, and effective sales management goal is to organize sales team work in such a manner that ensures a at the vice president and director levels. Earlier in her career she served as special assistant to former IBM CEO John Akers. Her significant international experience will aid Cintech Solutions' partnership growth strategy in Europe, Latin America Latin America, the Spanish-speaking, Portuguese-speaking, and French-speaking countries (except Canada) of North America, South America, Central America, and the West Indies. and the Pacific Rim. Hahn will focus on the development of Cintech's new technology licensing business line. Reid recently retired from Nortel where he was serving as president, marketing for eBusiness Solutions. In that position, he was responsible for global marketing of customer relationship management solutions, contact centers and service provider solutions. Prior to his eBusiness Solutions assignment, Reid was president, Emerging Service Provider Market Segment, serving the growth ISP (1) See in-system programmable. (2) (Internet Service Provider) An organization that provides access to the Internet. Connection to the user is provided via dial-up, ISDN, cable, DSL and T1/T3 lines. , ASP and on-site service provider markets. Reid's experience guiding aggressive, growth-oriented organizations will be particularly valuable as Cintech enters a period of its greatest growth opportunities. During his tenure as president of Nortel's Global Carrier Solutions, Reid's group produced record revenues and earnings. Earlier, as vice president, Global Marketing, Enterprise, for Europe, Middle East and Africa, Reid turned a $30 million loss into a $30 million profit in just one year. Reid's extensive international experience aligns closely with Cintech's strategic objective of achieving global leadership in interaction management technologies. He will initially concentrate on marketing the new NetVIA IP-based e-contact center solution through Cintech's indirect distribution network. About Cintech Solutions Cintech Solutions creates Internet technology solutions to manage and analyze interactions with customers, partners and associates for improved relationships and informed decision-making. Cintech is a world leader in contact center systems with more than 10,000 installations. Cintech partners with IBM, Nortel Networks and other technology leaders to market and distribute its products and services. Cintech's newest solution, NetVIA is the first full-featured e-contact center acclaimed for its ease of use and administration. NetVIA unifies all voice, fax, e-mail and Web interactions for more effective communications and management information. It connects resources located anywhere to create a virtual, networked e-contact center scalable from single to multisite enterprise levels. NetVIA maximizes that potential of e-business by empowering communication anytime, anywhere, in any way. |
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