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CPT's Voice Harbor Integrates with VoiceGenie's NeXusPoint; NeXusPoint Developers and Customers Now Have an Outsourced Voice Application Hosting Option with Voice Harbor.


ATLANTA -- CPT CPT

See: Carriage Paid To
 International, a leading provider of standards-based voice application hosting services, announced today that VoiceGenie Technologies' NeXusPoint(TM) software is now supported by CPT's Voice Harbor. With the partnership, developers and enterprise customers using the NeXusPoint platform now have an outsource alternative to CPE (Customer Premises Equipment) Communications equipment that resides on the customer's premises.

CPE - Customer Premises Equipment
 deployment.

CPT's Voice Harbor is a robust, carrier-class voice application hosting service that offers flexible call capacity and predictable costs based on usage. VoiceGenie's NeXusPoint is a high-performance, reliable and scalable VoiceXML 2.0-certified platform that offers the industry's widest selection of best-of-breed ASR/TTS engines, speech applications and development tools.

CPT and VoiceGenie have previously partnered on industry-specific voice application projects within the insurance, telecom services and government sectors.

"Outsourcing (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management.  hosting solutions can help to mitigate the time and cost of deployment by eliminating the need for customer premise build-outs," said Frank Tersigni, VP of Channels and Business Development at VoiceGenie. "Our relationship with CPT extends the Voice Harbor hosting option to our large base of NeXusPoint development partners and customers."

"We are pleased to add VoiceGenie to our expanding roster of technology partners," said Robin Biddy, VP of Sales and Corporate Services Activities that combine or consolidate certain enterprise-wide needed support services, provided based on specialized knowledge, best practices, and technology to serve internal (and sometimes external) customers and business partners.  at CPT International. "Our integration with the industry's leading VoiceXML platform supports our strategy of offering a faster, more cost-effective and feature-rich approach to launching voice application projects."

Voice Harbor is an alternative to building on-premise telephony systems and is an ideal solution for voice application developers and their customers. It eliminates the "telecom headache," allowing developers to focus on their core business - i.e. developing applications - instead of building and maintaining the supporting infrastructure. Customers that rely on Voice Harbor maintain the control of an on-premise solution, while leveraging world-class hosting facilities with 24x7 security, climate control, continuous power and cooling systems cooling systems

for housed animals include spraying of roofs with water, evaporative pads with fans, foggers and misters; for pastured animals shelter from the sun by trees or artificial shade devices and cooling ponds are used.
, a hardened architecture and VPN (Virtual Private Network) A private network that is configured within a public network (a carrier's network or the Internet) in order to take advantage of the economies of scale and management facilities of large networks.  connections.

CPT is currently forming partnerships with the leading voice application developers and technology providers.

About VoiceGenie

VoiceGenie Technologies Inc. is the proven performance leader in VoiceXML-certified platforms and solutions powering today's mission-critical speech services. Headquartered in Toronto, Canada, VoiceGenie offers a flexible, standards-based framework that includes platforms, packaged solutions, custom applications and services. Our solutions help Enterprises and Telecommunications Service Providers A Telecommunications Service Provider or TSP is a type of Communications Service Provider that has traditionally provided telephone and similar services. This category includes ILECs, CLECs, and mobile wireless companies.  quickly and easily deliver speech or touch-tone applications to automate customer and employee self-service transactions.

VoiceGenie powers some of the largest VoiceXML and VoIP deployments in the world and successfully manages millions of customer calls daily. Our customers include leading organizations such as AT&T, AIG AIG addressee indicator group (US DoD)
AIG American International Group, Inc
AiG Answers in Genesis (religious group in defense of Scripture)
AIG Artificial Intelligence Group
AIG Australian Industry Group
, Air Canada, Citibank, France Telecom, Merck, Mobilkom Austria Mobilkom Austria is a major Austrian mobile network operator. It has been operating commercially since 1994 and in testing since 1992.

The mobilkom austria group also owns:
  • Mobilkom Liechtenstein in Liechtenstein
  • VIP Mobile in Serbia
, Orange, SBC (1) (SBC Communications Inc., San Antonio, TX, www.sbc.com) A large, national telecommunications company that grew from a multitude of local and regional companies, including Southwestern Bell, Pacific Bell and Nevada Bell, into a single, unified brand by 2002.  Technology, Scana, Scotiabank, Verizon, Vesta, and others. For more information, visit www.voicegenie.com.

About CPT International

CPT International Inc. is a telecom service provider located in Marietta, Ga. Our flagship offering, Voice Harbor, provides hosting services for VoiceXML, speech, multi-modal and traditional telephony applications. Voice Harbor brings flexible call capacity, predictable costs and rapid deployment to customers and partners seeking to outsource voice application infrastructure. With more than a decade of experience delivering robust telephony performance and proactive support to carrier-grade customers, CPT is the partner of choice for standards-based voice application hosting. For more information, visit us at www.cptii.com.
COPYRIGHT 2004 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1CANA
Date:Dec 14, 2004
Words:518
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