CORRECTING and REPLACING Salesforce.com Announces SureShot Migration Program for Discontinued Siebel UpShot Customers.Business Editors/High-Tech Writers CORRECTION...by Salesforce.com Dreamforce SAN FRANCISCO--(BUSINESS WIRE)--Oct. 20, 2003 In BW5530 issued Oct. 17, 2003: Please replace the release dated Oct. 17, 2003 with the following corrected version. The corrected release reads: SALESFORCE.COM ANNOUNCES SURESHOT MIGRATION PROGRAM FOR DISCONTINUED SIEBEL UPSHOT CUSTOMERS Free migration to salesforce.com's software-as-service CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. solution offered to Discontinued Siebel UpShot customers through November 30, 2003 Salesforce.com, the world leader in delivering software-as-service, today announced the immediate availability of free, seamless migration for discontinued Siebel (Nasdaq:SEBL SEBL Siebel Systems, Inc. (stock abbreviation, AMEX) ) UpShot customers to salesforce.com. Salesforce.com is launching the SureShot Migration Program in response to Siebel's decision to acquire UpShot, whose 1,000 customers have invested in the software-as-service customer relationship management (CRM) business model. After migrating, customers will be able to take advantage of the award-winning features and functionality of salesforce.com's industry-leading CRM service at no cost for three months, after which salesforce.com will honor the terms of their existing contract with UpShot. Discontinued Siebel UpShot customers who are already realizing the benefits of on-demand CRM without the costs and impact associated with implementing, integrating and maintaining complex conventional software solutions now have an attractive alternative in salesforce.com, reducing the risk of moving to an unproven Siebel solution. With salesforce.com, customers can avoid an uncertain future and enjoy the security of salesforce.com's established solution that delivers secure, easy to use and successful CRM service to more than 8,000 customers and 110,000 subscribers daily. "We switched to salesforce.com from UpShot for a variety of reasons," said Jim Johnston There are multiple Jim Johnstons:
As part of the SureShot program, discontinued Siebel UpShot customers will be able to quickly and seamlessly transfer all of their customer data and information into salesforce.com with a specialized migration tool. In addition to free training, salesforce.com will also provide Siebel UpShot customers free admission to Dreamforce (www.salesforce.com/dreamforce), the salesforce.com user conference, taking place November 9-11, 2003, in San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden , for hands-on instruction and education. Discontinued Siebel UpShot customers that migrate to salesforce.com are immediately upgrading to the benefits of an award-winning, complete CRM solution. Salesforce.com goes far beyond current Upshot sales force automation Automating the sales activities within an organization. A comprehensive SFA package provides such functions as contact management, note and information sharing, quick proposal and presentation generation, product configurators, calendars and to-do lists. capabilities to encompass complete marketing automation, customer service management, knowledge management, and document and file management. Customers can also enjoy the benefits of advanced features such as sforce integration capabilities, multi-national support for 11 languages and all currencies, mobile and PDA (Personal Digital Assistant) A handheld computer for managing contacts, appointments and tasks. It typically includes a name and address database, calendar, to-do list and note taker, which are the functions in a personal information manager (see PIM). access, desktop integration with Outlook, Lotus Notes Messaging and groupware software from IBM Lotus that was introduced in 1989 for OS/2 and later expanded to Windows, Mac, Unix, NetWare, AS/400 and S/390. Notes provides e-mail, document sharing, workflow, group discussions and calendaring and scheduling. , Excel and Word, and built-in customizable analytics and dashboards. "The choice for discontinued Siebel UpShot customers is clear: free migration to the leading software-as-service CRM solution or risk dying on the vine waiting for Siebel to figure out their strategy," said Marc Benioff Marc Benioff (b. 1964) is Chairman & CEO of Salesforce.com, a leading CRM company he founded in March 1999. Born Marc Russell Benioff on September 25, 1964 in San Francisco, California USA. , chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of salesforce.com. "Discontinued Siebel UpShot customers have every right to be concerned. Siebel has said that they will do no further development of the UpShot product, and that they want to move UpShot customers to a new, un-tested, and as-yet unavailable first-generation Siebel OnDemand product. Salesforce.com offers a proven track record of innovation, delivery and success in on-demand CRM and we welcome the opportunity to extend that to UpShot customers." Benefits of SureShot Migration Program: -- Salesforce.com's SureShot migration tool will automatically extract UpShot data and import it into salesforce.com, enabling customers to be up and running immediately. -- Free salesforce.com training will be available to all customers that sign up for the program. -- Free admission to Dreamforce (www.salesforce.com/dreamforce), the salesforce.com user conference, taking place November 9-11, 2003, for hands-on training and education. -- Free migration and the first 90 days of service for free; salesforce.com will then honor the terms of the customer's existing contract with UpShot for the ensuing nine months. The SureShot Migration Program is available now until November 30, 2003. To get started, please call 1-800-NO-SOFTWARE or visit www.salesforce.com/sureshot. With more than 8,000 customers and 110,000 subscribers in 110 countries, salesforce.com is the world's most successful application utility and the first profitable software-as-service provider. Salesforce.com allows the scalable, secure management of sales force automation, campaign management, customer service and support, as well as documents and files. Salesforce.com is built on sforce, the salesforce.com client/service application system, allowing it to be easily customized by tools from BEA BEA - Basic programming Environment for interactive-graphical Applications, from Siemens-Nixdorf. (Nasdaq:BEAS), Borland (Nasdaq:BORL) and Microsoft (Nasdaq:MSFT MSFT Microsoft (stock symbol) MSFT Movimento Sociale Fiamma Tricolore (Italy) MSFT Multi-Stage Fitness Test MSFT Master of Science in Family Therapy MSFT Macalester Students for Fair Trade ). The new salesforce.com Integration Server powered by TIBCO TIBCO The Information Bus Company (Nasdaq:TIBX TIBX Tibco Software Incorporated (NASDAQ symbol) ), available to salesforce.com customers, offers integration with almost every corporate system including SAP (NYSE NYSE See: New York Stock Exchange :SAP), Oracle (Nasdaq:ORCL ORCL Oracle (stock symbol) ) and PeopleSoft (Nasdaq:PSFT PSFT PeopleSoft (stock symbol) PSFT Progressive Saturation Fourier Transform PSFT Prosoft-Technology, Inc ) applications. About salesforce.com Salesforce.com is the world's leader in delivering software-as-service. It offers the award-winning salesforce.com family of on-demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file management to help companies meet the complex challenges of global customer communication. It has also introduced sforce, a new service that will change how applications are built as significantly as salesforce.com changed how applications are delivered. Sforce allows business application developers to use the tools that developers already love, combined with Web services (1) Loosely, any online service delivered over the Web. Such usage appears in articles from non-technical sources, but not in IT-oriented publications, because definition #2 below describes the correct use of the term. provided by sforce, to rapidly build and deploy applications at a substantially lower cost than ever before. Salesforce.com has received considerable recognition in the industry, including Editors' Choice and two Five-Star ratings from PC Magazine, two Deploy Awards from InfoWorld, Investor's Choice Award from Enterprise Outlook, Editors' Choice from TMCLabs, Top 10 CRM Implementation from Aberdeen Group and InfoWorld's 2001 CRM Technology of the Year. The company has more than 8,000 customers in 110 countries running its services in 11 languages. Founded in 1999, salesforce.com is headquartered in San Francisco, with offices in Europe and Asia. Salesforce.com is a registered trademark of salesforce.com, Inc., San Francisco, California “San Francisco” redirects here. For other uses, see San Francisco (disambiguation). The City and County of San Francisco (EN IPA: [sænfrənˈsɪskoʊ] . |
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