CORRECTING and REPLACING CommercialWare, Inc. Acquires OrderMotion.

Business Editors/High-Tech Writers

CORRECTION...by CommercialWare, Inc.

NATICK, Mass.--(BUSINESS WIRE)--Dec. 9, 2003

In BW5108 issued Dec. 9, 2003: Third and fourth products listed, in list of products, should read: CWIntegrate (sted CWIntegration) and CWData (sted CWAnalytics).

New ASP-Based Service Expands CommercialWare's Product Portfolio, Solidifies Leadership in Market for Cross-Channel Order Management Solutions for Small- to Medium-Sized (SMB) Retailers and Direct Marketers

CommercialWare, Inc., a leading provider of cross-channel retail management software, today announced that it has acquired OrderMotion (a/k/a "Transaction Smartware, Inc."), a New York City-based provider of an Application Service Provider-based (ASP) direct commerce system targeting small- to medium-sized retailers and direct marketers. Under terms of the agreement, OrderMotion will, effective immediately, operate as OrderMotion, a CommercialWare company, and its CEO, president and co-founder, Niels Christensen, will assume the position of vice president of ASP solutions, at CommercialWare.

The acquisition of OrderMotion is consistent with CommercialWare's strategy to grow through expansion of its cross-channel product offerings and by extending its reach in the SMB market. OrderMotion enables the real-time management of all sales channels, operations and marketing functions, by centralizing them into one integrated platform for optimal control and reporting. As a Web-native order management, CRM and fulfillment system, it eliminates initial and ongoing investments in software, hardware and systems integration.

"The acquisition of the critically-acclaimed OrderMotion service offering represents another milestone in CommercialWare's expansion into the small- to medium-sized direct-to-consumer market. OrderMotion is a great complement to CWDirect, our market leading, field-proven retail management solution for larger-sized businesses. With the addition of OrderMotion, CommercialWare now offers retailers and direct marketers of all sizes the features, benefits and functionality of retail management software systems that were once only available to industry giants," said Donny Askin, founder and chief executive officer, CommercialWare, Inc.

Today's announcement marks CommercialWare's second acquisition of 2003. In January, the company acquired Toronto-based Capture.Net Technologies, a developer and marketer of award-winning point-of-sale (POS) and retail back-office solutions for mid-market retail chains.

"As a longtime direct marketing and payment processing industry professional, I have been impressed by CommercialWare's ability to nimbly evolve and adjust to changing market needs, while never losing sight of its most valuable asset -- an impressive roster of long-term, satisfied customers," said Tim Litle, chairman of Litle & Co. "To this end, I applaud CommercialWare's acquisition of OrderMotion. By expanding its cross-channel strategy with the ASP-based OrderMotion service, and offering SMBs a full-featured, cost-effective order management solution, CommercialWare continues its tradition of providing innovative technology to retailers and direct marketers. Leveraging OrderMotion's expert management team and CommercialWare's market dominance and domain expertise, OrderMotion is sure to be quickly propelled to an even stronger market leadership position."

Based on the ASP model, OrderMotion is an affordable, fully-integrated order management, customer service and fulfillment system that incorporates analytical tools, direct marketing best practices methodologies, extensive functionality and enterprise-wide information flow. OrderMotion's Web-native platform enables retailers and direct marketers to process orders from any channel, manage marketing campaigns and customer lists, and streamline business operations with minimal investment in staff, software or infrastructure. OrderMotion empowers managers of cross-channel commerce companies to operate more effectively and efficiently by streamlining, synchronizing and automating operations, and making available real-time information relating to nearly every facet of the operation. Additional information can be found at www.commercialware.com.

"OrderMotion's mission to provide small-to medium-sized direct retailers with an affordable, hassle-free true cross-channel order management system has been well-received by the market, as exhibited by a nearly 400% increase in brand count -- from 20 to more than 100 -- in less than one year. In addition to the OrderMotion technology, CommercialWare was also attracted to the organization due to its talented and accomplished management and staff. I welcome the OrderMotion team, its customers and its partners to the CommercialWare family, and look forward to a long and mutually beneficial relationship," added Askin.

"Being acquired by a well-respected, industry-leading retail software vendor, such as CommercialWare, is a testament to the soundness of OrderMotion's strategy, its market acceptance and demand for the OrderMotion service," said Niels Christensen, vice president of ASP solutions, at CommercialWare, Inc. "OrderMotion's web services strategy, next-generation technology and superior user interface have received rave reviews from customers and industry experts. Leveraging CommercialWare's broad domain expertise and world-class service and support organization, the OrderMotion service and brand is set to gain powerful market traction in the months and years ahead."

OrderMotion becomes the latest addition to CommercialWare's industry-leading suite of cross-channel software solutions for the retail industry. CommercialWare's product family includes:

CWStore -- a fully integrated point-of-sale and retail back office store management solution. Key features of CWStore include real-time transaction processing, customer tracking, inventory management, purchasing, sales reporting and staff management;

CWDirect -- a direct-to-consumer cross-channel order management and fulfillment solution with seven modules: DirectOrder, DirectService, DirectWarehouse, DirectMerchandise, DirectMarketing, DirectFinance and DirectFulfillment;

CWIntegrate -- a platform that integrates CommercialWare's software with customers' existing IT architecture, and communicates with CWDirect;

CWData -- an application that extracts data from CWDirect with minimal technical investment and allows end users to analyze data and identify trends;

CWCollaborate -- a software platform that collaboratively links the operations of a retailer with those of their suppliers to dramatically improve customer satisfaction and increase efficiency throughout the order fulfillment process.

About CommercialWare, Inc.

Headquartered in Natick, Massachusetts, CommercialWare, Inc. is the leading developer of software solutions that offer cross-channel functionality to retailers and direct marketers - small and large, seeking to optimize transactions from all customer touch points. CommercialWare's comprehensive portfolio of products provide cross-channel infrastructure linking all aspects of the transaction lifecycle through point-of-sale, back-office, order management, fulfillment, customer service, collaboration, and analytics applications. CommercialWare, the Brand in Cross-Channel Retail, offers a confluence of solutions that power more than 130 leading retail brands, including Abercrombie and Fitch, Starbucks, Party Land, Chico's, J.Jill, Ritz Camera, JoS A. Bank, and Patagonia. For additional information, please visit www.commercialware.com.