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CORRECTING and REPLACING Active Web Services and SPSS Inc. Partner to Provide Solutions to Limit Exposure, Improve Processes Through Intelligent Warranty and Claims Management.


Business Editors/High-Tech Writers

CORRECTION...by SPSS A statistical package from SPSS, Inc., Chicago (www.spss.com) that runs on PCs, most mainframes and minis and is used extensively in marketing research. It provides over 50 statistical processes, including regression analysis, correlation and analysis of variance.  Inc.

AURORA, Ill. & CHICAGO--(BUSINESS WIRE)--July 28, 2003

In BW5595 issued July 21, 2003 (IL-SPSS/ACTIVE-WEB) Active Web Services (1) Loosely, any online service delivered over the Web. Such usage appears in articles from non-technical sources, but not in IT-oriented publications, because definition #2 below describes the correct use of the term.  and SPSS Inc. Partner to Provide Solutions to Limit Exposure, Improve Processes Through Intelligent Warranty and Claims Management, sixth graph, last sentence should read xxx said Patrick Dauga, senior vice president, worldwide sales operations, at SPSS Inc. (sted said Patrick Dauga, president and general manager of SPSS solutions.)

The corrected release reads:

ACTIVE WEB SERVICES AND SPSS INC. PARTNER TO PROVIDE SOLUTIONS TO LIMIT EXPOSURE, IMPROVE PROCESSES THROUGH INTELLIGENT WARRANTY AND CLAIMS MANAGEMENT

New Products Will Help Automotive Manufacturers Comply with new TREAD

Act; Similar Benefits for Key Warranty-Intensive Industries

Active Web Services and SPSS Inc. (Nasdaq:SPSS) today announced a partnership to create software solutions to enable customers to more actively manage warranty and claims processes. With these combined offerings, customers, particularly those in the automotive and other warranty-intensive industries, will immediately benefit by limiting their exposure due to faulty products Faulty Products was the holding company which includes the UK record labels of Miles Copeland (the elder brother of Stewart Copeland, drummer of The Police) Includes Illegal Records, Deptford Fun City Records and others. . Near-term benefits include increased supplier cost recovery, as well as reduced per-unit warranty costs, warranty process cycle time and claim overpayment o·ver·pay  
v. o·ver·paid , o·ver·pay·ing, o·ver·pays

v.tr.
1. To pay (a party) too much.

2. To pay an amount in excess of (a sum due).

v.intr.
To pay too much.
.

Through this partnership, customers will be able to integrate SPSS' market-leading predictive analytics Predictive analytics encompasses a variety of techniques from statistics and data mining that process current and historical data in order to make “predictions” about future events.  solutions into Active Web Service's enterprise Warranty and Claims Management software. SPSS' technology and expertise will help customers gain greater insight into supplier cost recovery, defect analysis (programming) defect analysis - Using defects as data for continuous quality improvement. Defect analysis generally seeks to classify defects into categories and identify possible causes in order to direct process improvement efforts.  and the service life cycle of products, providing them with the ability to identify opportunities to reduce cycle times, increase revenue and decrease costs.

The addition of SPSS predictive analytics also maximizes the return on investment for organizations implementing Active Web Services applications by extending tangible value to engineering, purchasing and finance departments. The companies intend to collaborate on joint sales and marketing initiatives.

"Conditions today require organizations to optimize their operations between the margins," said Igor Makarov, Active Web Services CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "The addition of SPSS' predictive analytics to our Warranty and Claims Management application provides the capability to reacquire unattended profits. Our partnership with SPSS delivers the tools and services companies need to transform under performing processes into additional sources of revenue."

Easing Compliance with the NHTSA's TREAD Act Early Warning Reporting

The new warranty and claims management solutions will enable automotive manufacturers to comply with the Early Warning Reporting provisions of the Transportation Recall Enhancement, Accountability and Documentation (TREAD) Act, recently enacted by the National Highway Traffic Safety Administration The National Highway Traffic Safety Administration (NHTSA, often pronounced "nit-suh") is an agency of the Executive Branch of the U.S. Government, part of the Department of Transportation.  (NHTSA NHTSA National Highway Traffic Safety Administration (US government) ). The TREAD Act, which was passed as a direct response to the spate of deadly accidents resulting from faulty tires, requires vehicle and equipment manufacturers to report to the NHTSA a wide variety of information that could indicate the existence of potential safety defects. Specifically, vehicle manufacturers, child restraint child restraint
n.
A device, such as a seat belt or small car seat with a seat belt, used to control and protect a child in a motor vehicle.
 and tire manufacturers should reveal statistical data about warranty claims.

"Intelligent warranty management can truly be a competitive differentiator. The combination of technologies from SPSS and Active Web Services will help customers to recognize business benefits while easily meeting regulatory requirements," said Patrick Dauga, senior vice president, worldwide sales operations, at SPSS Inc.

About Active Web Services

Active Web Services Headquartered in Aurora, IL, USA is a global company that specializes in the area of postproduction post·pro·duc·tion  
n.
A final stage in the production of a film or a television program, occurring after the action has been filmed or videotaped and typically involving editing and the addition of soundtracks.
, post-sales warranty and service component operations. Our expertise combined with our powerful applications reduce cycle times and create controls that can dramatically improve warranty cost recovery, detect fraudulent claims, and deliver comprehensive analytics that substantially streamline and improve the profit contribution of warranty and service centric activities. Whether targeted to achieve a specific financial return or configured as a comprehensive postproduction infrastructure. Our powerful solutions organize the complexity of warranty and claims management, spare parts Spare parts, also referred to as Service Parts is a term used to indicate extra parts available and in proximity to the mechanical item, such as a automobile, boat, engine, for which they might be used.

Spare parts are also called “spares.
 processing TREAD Reporting, and aftermarket Aftermarket

See: Secondary market.


aftermarket

See secondary market.
 services into one efficient process. For more information, contact ActiveWebServices, 866.376.5884, info@activewebservices.com.

About SPSS Inc.

SPSS Inc. (Nasdaq:SPSS) headquartered in Chicago, IL, USA, is a multinational computer software company providing technology that transforms data into insight through the use of predictive analytics and other data mining techniques. The company's solutions and products enable organizations to manage the future by learning from the past, understanding the present, as well as predicting potential problems and opportunities. For more information, visit www.spss.com.
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Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Jul 28, 2003
Words:693
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