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COREL CORPORATION AND NATIONAL TECHTEAM ANNOUNCE OUTSOURCING AGREEMENT; TECHTEAM TO ESTABLISH COREL SUPPORT CENTER IN MICHIGAN

 DEARBORN, Mich., Oct. 4 /PRNewswire/ -- Corel Corporation and National TechTeam, Inc. (NASDAQ: TEAM) today announced that TechTeam will establish a state-of-the-art Corel Customer Service Center in Southfield, Mich., in order to provide support for Corel's recently purchased Ventura Publisher and Ventura Database Publisher.
 The agreement calls for TechTeam to provide customer support to Corel users throughout North America. It is anticipated that the Support Center will initially respond to approximately 6,000 calls per month. The one-year renewable contract will require TechTeam to immediately hire and train approximately 25 additional professional support agents at the new TechTeam Computer Support Center. The agreement includes provisions for future growth and expansion to allow TechTeam to provide support for Corel's top-rated graphics package, CorelDRAW(TM).
 In making the announcement, TechTeam's CEO William F. Coyro Jr. said, "This agreement with one of the top-rated graphics software developers further solidifies TechTeam's reputation as a leader in the micro-computer outsourcing field. Corel Corporation's commitment to quality and customer service is an ideal complement to TechTeam's 'customer first' philosophy and strategy to align ourselves with the computer industry's premier corporations."
 Incorporated in 1985, Corel Corporation is recognized as an award- winning developer and marketer of graphics and SCSI software. CorelDRAW, Corel's industry-leading graphics software, is available in 16 languages and has to date won over 100 international awards from major trade publications. Corel ships its products through a network of more than 100 distributors in 60 countries worldwide. Corel is traded on the Toronto Stock Exchange (symbol COS) and the NASDAQ National Market System (symbol COSFF).
 National TechTeam, Inc. is headquartered in Dearborn, and has been a public company since 1987. The company provides computer training, support, contract staffing and corporate management services for major companies on an international scale. National TechTeam is traded on NASDAQ under the symbol "TEAM".
 -0- 10/4/93
 /CONTACT: William F. Coyro Jr., chief executive officer of National TechTeam, Inc., 313-277-2277 or (fax) 313-277-6409/
 (TEAM COSF)


CO: National TechTeam, Inc.; Corel Corporation ST: Michigan IN: CPR SU: CON

SM -- DE023 -- 8314 10/04/93 11:10 EDT
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Publication:PR Newswire
Date:Oct 4, 1993
Words:346
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