COPA Airlines Selects Optika's Acorde to Optimize Purchasing and Customer Service Processes.Business Editors/High-Tech Writers COLORADO SPRINGS Colorado Springs, city (1990 pop. 281,140), seat of El Paso co., central Colo., on Monument and Fountain creeks, at the foot of Pikes Peak; inc. 1886. It is a year-round resort and a booming military, technological, and commercial city. , Colo.--(BUSINESS WIRE)--June 10, 2003 National Airline of Panama Implementing Acorde ECM (1) (Enterprise Change Management) See version control and configuration management. (2) (Error Correcting Mode) A Group 3 fax capability that can test for errors within a row of pixels and request retransmission. Across Multiple Departments for Improved Processing and Reduced Operational Costs Optika(R) Inc. (Nasdaq:OPTK), an Enterprise Content Management (ECM) provider of imaging, workflow, collaboration and records management software, today announced that COPA COPA Child Online Protection Act (US internet legislation) COPA Comerica Park (the new Tiger Stadium) COPA Canadian Owners and Pilots Association COPA Compañía Panameña de Aviación Airlines (www.copaair.com), the national airline of Panama, has purchased Optika's Acorde(TM) imaging and workflow solution. Optika Advantage Partner GSI GSI - Gensym Standard Interface International Inc. will implement the 100-user installation of Acorde Context and Process, and manage the capture and digitalization digitalization /dig·i·tal·iza·tion/ (dij?i-tal-i-za´shun) the administration of digitalis or one of its glycosides in a dosage schedule designed to produce and then maintain optimal therapeutic concentrations of its cardiotonic of all existing paper documents in COPA's operations and maintenance departments at Tocumen Internacional Airport in Panama. "The acquisition of Optika's imaging and workflow technology Workflow technology is a new field of software products designed to improve the design of information systems. It involves use of workflow engine to execute models of processes. The models can be edited by persons not experienced in programming (e.g. is of strategic importance to COPA Airlines," said Porfirio Chen, project manager for COPA Airlines. "Acorde will allow us to streamline many mission-critical processes while saving both time and resources in departments across the company." With the implementation of Acorde, COPA will improve its internal purchasing and maintenance processes, as well as external customer service to its clients. GSI will convert all of COPA's microfilm to imaging, and handle analysis, design, programming and installation of Acorde, including integration with the airline's IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) AS/400 and other existing business systems. "We made a strategic decision to invest in our Latin American operations over the past few years, and are pleased to add COPA Airlines to our growing list of customers in the region, which include SERPRO (integrator for the Brazilian federal government), Coca-Cola FEMSA, Mexicana de Aviacion and Lloyds TSB Bank," said Domingo Garcia, vice president and general manager of Optika's Latin American Operations. "Through our Latin American subsidiary and our Advantage Partners, we are able to provide our clients with exceptional implementation services and support, and we expect fast growth and continued progress in this market." About COPA Airlines COPA is a Panamanian airline with more than 50 years in business and more than 2,300 employees, serving 19 countries. COPA is affiliated with Continental Airlines and has one of the newest and most modern airplane fleets in Latin America. About GSI International GSI, Grupo de Soluciones Informaticas, is a leading integrator with presence in various countries in Central America and the Caribbean. For more information, please visit www.e-gsi.net. About Optika Headquartered in Colorado Springs, Optika Inc. is a leading provider of imaging, workflow, collaboration and records management software. Optika's Acorde(TM) family of Enterprise Content Management (ECM) solutions allows companies to streamline their business processes, eliminate paper and increase operational efficiencies. The company's more than 2,000 customers worldwide include The Home Depot, Turner Broadcasting Systems, Siemens Communications, Verizon Information Services See Information Systems. and Clear Channel Communications Not to be confused with clear channel radio stations, which are AM radio stations with certain technical parameters. Clear Channel Communications (NYSE: CCU) is a media conglomerate company based in the United States. . Optika was named one of the Top 500 Technology Companies in 2002 by Software Magazine. For more information about Optika and the Acorde product family, contact the company at 719/548-9800 or visit www.optika.com. |
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