COMPLETExRM, Leading Provider of Enterprise 2.0 CRM Solutions for the SMB, Moves to Expanded Salt Lake Headquarters to Facilitate Rapid Growth.COMPLETExRM Moves Growing Business to Downtown Salt Lake City Downtown Salt Lake City is the oldest district in Salt Lake City, Utah. The grid from which the entire city is laid out originates at Temple Square, the location of the Salt Lake City Temple. SALT LAKE CITY -- Rapid growth during this past year has required COMPLETExRM, an Enterprise 2.0 CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. provider for small and medium businesses, to move to expanded facilities in downtown Salt Lake City. "As the developer and provider of FranklinCovey's PlanPlus[TM] Online (www.planplusonline.com), COMPLETExRM has grown its user base by 10 times over last year with the product's acceptance in more than 30 countries worldwide," said Mike Morgan
"We are excited to be in a larger facility, and to be a part of the thriving technology industry in Salt Lake City," said Keith Norris, president and COO of COMPLETExRM. "We have received a warm welcome from The Salt Lake City Chamber of Commerce, as well as the local business community." WaldenPacific Trust, a marketing organization based out of Florida, recently started using FranklinCovey's PlanPlus[TM] Online, which was built on COMPLETExRM's CxRM (Complete Dynamic Relationship Management) Foundation, a Java-based, Software-as-a-Service (SaaS) Web Services (1) Loosely, any online service delivered over the Web. Such usage appears in articles from non-technical sources, but not in IT-oriented publications, because definition #2 below describes the correct use of the term. delivery platform. "By using PlanPlus[TM] Online we are able to create reports to track our activity from any number of angles, and set it up to notify the people automatically when they need to take an action, or send out alerts when corrective steps are required," said Susie Hipp, project manager at WaldenPacific. "There isn't any other program I'm aware of that could have helped us meet all of these needs," COMPLETExRM's CxRM Foundation utilizes a Java-based Service-Oriented Architecture See SOA. (SOA (1) (Start Of Authority) The first record in a DNS zone file. See DNS records. (2) (Service Oriented Architecture) The modularization of business functions for greater flexibility and reusability. ) to deliver Web Services via the Software-as-a-Service (SaaS) model. The CxRM Foundation is easily customized and extended to meet the productivity, business process, relationship and dynamic transaction needs of any industry, organization or individual. "Our CxRM Foundation enables the average business person or business to have the same resources as a Fortune 50 company at a small fraction of the cost," said Norris. "We take pride in providing the dynamic relationship and transaction technology that enables success for anyone who needs it. We look forward to serving our clients and their growing business needs with future product enhancements." COMPLETExRM's new offices are located at 331 South Rio Grande Rio Grande, city, Brazil Rio Grande (rē`  grän`dĭ), city (1991 pop. ,
Suite 203, Salt Lake City, UT 84101.
About COMPLETExRM COMPLETExRM is the leading provider of Enterprise 2.0 CRM solutions for SMB (1) (Small to Medium-sized Business) Also called "SME" (small to medium-sized enterprise), it refers to companies that are larger than the small office/home office (SOHO), but not huge. built on its Complete Dynamic Relationship Management (CxRM) Foundation. Utilizing a Java-based Service-Oriented Architecture (SOA), The CxRM Foundation delivers Web Services and is easily extended and customized to meet the needs of any industry, organization or individual. Using its CxRM Foundation, COMPLETExRM creates private-label or OEM (Original Equipment Manufacturer) The rebranding of equipment and selling it. The term initially referred to the company that made the products (the "original" manufacturer), but eventually became widely used to refer to the organization that buys the products and customer relationship management (CRM) offerings. FranklinCovey partnered with COMPLETExRM to develop and deliver PlanPlus[TM] Online, a Web-based, Software-as-a-Service (SaaS) application that allows worldwide customers to apply FranklinCovey planning methodology, combined with dynamic relationship management services via the Internet. For more information, please visit www.completexrm.com. |
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