COM2001.com Introduces InternetPBX Version 2.0.Business Editors/High-Tech Writers CT Expo Spring 2000 LOS ANGELES--(BUSINESS WIRE)--March 7, 2000 Anytime, Anywhere Telecom System Now Provides Complete Virtual Assistant Functions COM (1) (Computer Output Microfilm) Creating microfilm or microfiche from the computer. A COM machine receives print-image output from the computer either online or via tape or disk and creates a film image of each page. 2001.com introduces its InternetPBX Version 2.0, an office and communications system In telecommunication, a communications system is a collection of individual communications networks, transmission systems, relay stations, tributary stations, and data terminal equipment (DTE) usually capable of interconnection and interoperation to form an integrated whole. featuring advanced unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. based on Microsoft Exchange Messaging and groupware software for Windows from Microsoft. Exchange Server is an Internet-compliant e-mail system that runs under Windows NT/2000 and Windows Server 2003. It can be accessed by Web browsers, the Exchange client, versions of Outlook and the earlier Windows Inbox. , to over 15,000 CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. resellers, telecom and MIS professionals at CT Expo, Los Angeles Convention Center The Los Angeles Convention Center (abbreviated LACC) is a convention center in downtown Los Angeles. The LACC hosts annual events such as the Greater Los Angeles Auto Show, and was best known to video games fans as host to E3 until its cessation in 2006. at the Microsoft Pavilion Booth No. 2001. Working with Microsoft, Lernout & Hauspie and Dell, COM2001.com specializes in streamlining a company's business telephone and messaging systems. COM2001.com's InternetPBX allows you to check, compose, forward and reply to emails and voicemails from any telephone or computer. Its new InternetPBX Version 2.0 integrates a state-of-the-art phone and message system functionality and a remote virtual personal assistant. New modules supported by InternetPBX 2.0 include: -- Automatic Call Distribution (ACD) Module and Call Recording Module - provides call centers of all sizes with a full blown automatic call distribution system that supports unlimited work groups and agents and simultaneously logs onto multiple work groups. Features include an integrated agent greeting with a pull down point and click IVR prompt quick playback. On demand or global call recording and supervisor barge-in and monitoring is also provided in the base package. Priced at under $500 per agent seat, this revolutionary new application will displace systems that normally sell for $5,000 - $10,000 per agent seat. -- Least Call Routing Module - supports various inbound, outbound and long distance call routing characteristics over H.323, PRI, T-1/E-1 and Analog trunk lines. -- Call Logging Module - generates Station Message Detailed Reporting (SMDR) call records to any SMDR compatible third party application to organize and prepare calling data and billing reports. -- InternetPBX WebAccess Module - a COM2001.com version of Web-based unified messaging and call control. It is a pure HTML Web-based unified messaging and call control client that provides virtual office functionality without requiring the installation of any software or plug-in when using any computer (MACS, UNIX and Windows) connected to the Internet. -- Performance Monitoring and Diagnostics Module - allows administrators to monitor in real-time system resource utilization for extensions, trunk lines, VoIP channels, fax resources and other vital information necessary for optimal system performance. -- Support for L&H RealSpeak Version 2.1 - generates speech that is indistinguishable to humans by using advanced linguistic technology to interpret e-mails and eliminate unnecessary information such as headers, footers, URLs, and abbreviations. "The InternetPBX Version 2.0 gives users even more flexibility and productivity capabilities than any other product of its kind," said COM2001.com President David Perez. "VARS VARS Value Added Reseller VARS Vehicle Accounting and Reporting System (US Immigration and Naturalization Service) VARS Vertical and Azimuth Reference System VARS Variant Stem VARS Variables and end users appreciate this boost and the robust technology integrated within the InternetPBX Version 2.0." "We believe customers will be excited with the productivity modules in COM2001.com's new InternetPBX release," said Peyton Smith, director, Network Solutions Group, Microsoft. "By basing the InternetPBX and these new services on Microsoft products and platforms - Exchange, Outlook and BackOffice - COM2001.com is well positioned to provide new flexible and reliable services to their customers." Targeted at businesses of any size and sold through authorized VARs, COM2001.com's InternetPBX integrates communication tools into one unified system using Microsoft Outlook For the e-mail and news client bundled with certain versions of Microsoft Windows, see . Microsoft Outlook or Outlook (full name Microsoft Office Outlook . The InternetPBX uses a graphical pop-up screen performing lookups in the Outlook Contacts database combined with its own proprietary software technology for real-time call control. Its Personal Assistant also integrates speech recognition, messaging, call conferencing, Web-based call control and speech enabled IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. technology. The bottom line is it simplifies communications, reduces telecom costs and increases productivity. About InternetPBX The Internet PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). runs under Microsoft Windows See Windows. (operating system) Microsoft Windows - Microsoft's proprietary window system and user interface software released in 1985 to run on top of MS-DOS. Widely criticised for being too slow (hence "Windoze", "Microsloth Windows") on the machines available then. NT(R) and integrates with Microsoft Exchange Server Microsoft Exchange Server is a messaging and collaborative software product developed by Microsoft. It is part of the Microsoft Servers line of server products and is widely used by enterprises using Microsoft infrastructure solutions. and Microsoft BackOffice. Services include unified messaging for voicemail, e-mail and faxes; and text to speech translation for reading of e-mails to callers over the telephone, integrated digital phone system, conference bridge; and auto attendant with speech recognition. It also provides users with both local access and remote access via dial-up lines and the Internet. InternetPBX is scaleable to 144 ports per server and over 1,440 ports per standard 19" rack when using multiple servers. About COM2001.com Founded in 1994, COM2001.com is a leader in Internet and Computer Telephony products and services. The company's award-winning products provide businesses of all sizes with "anytime, anywhere" access to a full-featured, standards based, factory-integrated and unified messaging system that improves customer service while reducing costs and simplifying system administration. The company is based in San Diego, California “San Diego” redirects here. For other uses, see San Diego (disambiguation). San Diego is a coastal Southern California city located in the southwestern corner of the continental United States. As of 2006, the city has a population of 1,256,951. . For more information, visit the Web site at www.COM2001.com or call 1-888-COM2001. |
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