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COM2001 Technologies Inc. Sets Standard for Integrating Leading Microsoft Products into Computer Telephony Solutions.


CARLSBAD, Calif.--(BUSINESS WIRE)--March 31, 1998--

Telephone and Unified Messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments.  Products Utilize Microsoft's

Technologies and Standards to Offer New Features and Capabilities

COM (1) (Computer Output Microfilm) Creating microfilm or microfiche from the computer. A COM machine receives print-image output from the computer either online or via tape or disk and creates a film image of each page. 2001 Technologies, Inc., the leader in the development of advanced Internet/Computer Telephony solutions, announced today new levels of integration between its products and Microsoft technologies.

"Microsoft is the clear market choice for technology and standards," said David Perez, president of COM2001. "Integrating our computer telephony See CTI, VoIP and IP telephony.

Computer Telephony - Computer Telephone Integration
 solutions with Microsoft's products means shorter time to market, greater price performance, easier market acceptance, and a guaranteed path for continued technology development and quality enhancements."

COM2001's awarding-winning products include the COM2001 NTX NTX N-Telopeptide Cross-Links (bone resorption marker)
NTX Navy Teletypewriter Exchange
NTX Nt Extended
NTX Network Terminal Accelerator
(tm) Enterprise Communications Server See network access server, modem server, terminal server and communications controller.

(operating system) Communications Server - IBM's rebranding of ACF.
 (ECS See eComStation. ), a complete client/server-based telephone and unified messaging system, and COM2001 TransCOM(tm), a call control and unified messaging solution for standalone PCs and legacy PBXs.

Built on Microsoft Windows NT, NTX ECS offers a telephone switch with conference bridge, auto attendant with speech recognition, IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time.  system with application generator, and built-in Personal Assistant services with follow me/find me. NTX ECS leverages the capabilities of Microsoft Exchange in order to provide users with a unified inbox for voice mail, e-mail, and faxes.

All messages appear in one inbox and can be read or listened to simply by double clicking. Using Exchange Server as a central information store also makes maintaining NTX ECS easier. All telephone data (lines and extensions), voice mail, e-mail, and faxes can be accessed at one location and backed up at one time.

The NTX ECS Toolbar A row or column of on-screen buttons used to activate functions in the application. Many toolbars are customizable, letting you add and delete buttons as required. Toolbars may be fixed in position or may float, which means they can be dragged to a more convenient location in the  client is also integrated with Microsoft Outlook. Users can dial numbers and set up a 64-way conference bridge simply by dragging Outlook Contacts to the NTX ECS Toolbar. NTX ECS also has remote access capabilities that allow users to call into the system to retrieve Outlook Contact and Calendar information.

"There are several advantages to integrating with Microsoft Exchange and Outlook," said Perez. "First, these products are already the standard in the marketplace with over 10 Million Exchange licenses and Outlook continuing to grow in popularity. Companies can add the tremendous new capabilities of NTX ECS without requiring administrators to integrate proprietary systems or forcing users to learn new software. More important, as Microsoft continues to improve the technology and usability of these products, NTX ECS is automatically enhanced."

NTX ECS is the first computer telephony product to comply with the Zero Administration Workstation (ZAW (Zero Administration for Windows) An umbrella term from Microsoft for enhanced network administration features such as automatic distribution of new software and upgrades. First implemented in Windows NT, such features have migrated to other versions of Windows. See ZAK. ) initiative by using the Microsoft Management Console A Windows NT/2000 feature that provides a common environment for running management software from Microsoft and third parties. Any type of administration service such as network management, antivirus management, disk management and authentication can be created as a Microsoft Management  (MMC See MultiMediaCard and Microsoft Management Console. ), which means that NTX ECS gives administrators the ability to manage the system from any local or remote Windows, Unix or Macintosh workstation accessing MMC from either an HTML HTML
 in full HyperText Markup Language

Markup language derived from SGML that is used to prepare hypertext documents. Relatively easy for nonprogrammers to master, HTML is the language used for documents on the World Wide Web.
 browser or from the MMC application on any Windows NT Server.

Additionally, NTX ECS runs as a Windows NT Service allowing for automatic startups and shutdowns, providing easier maintenance and better overall performance in mission-critical environments.

"We are committed to NT's open platform," added Perez, "because we deliver a standards-based solution that protects our customers' investment through the ability to customize and easily upgrade. We call it being `future ready.'"

COM2001 TransCOM delivers call control, unified messaging, and Personal Assistant services to standalone PCs and legacy PBXs. Similar to NTX ECS, TransCOM utilizes Microsoft Exchange and Outlook to provide a unified inbox for voice mail, e-mail, and faxes. Users are also now able to import Outlook Contacts to TransCOM's built-in directory, where they are accessible remotely with simple voice commands.

ABOUT COM2001

Founded in 1994, COM2001 Technologies, Inc. is a leader in Internet/Computer Telephony solutions. COM2001's software provides businesses of all sizes with "anywhere, anytime access" to full-featured, factory-integrated, telephone and unified messaging systems. For more information, contact COM2001 Technologies, Inc. at 2035 Corte del Nogal, Suite 200, Carlsbad, Calif. 92009. Voice: 760/431-3133. Fax: 760/431-3141. E-mail: sales@COM2001.com. Web site: http://www.COM2001.com.

CONTACT: COM2001 Technologies, Inc.

Stuart Froman, 760/431-3133 ext. 2036

sfroman@com2001.com

or

The Gable Group

Tom Gable or Dianne Gleason, 619/234-1300

tomg@gablegroup.com or dianne@gablegroup.com
COPYRIGHT 1998 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1998, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Mar 31, 1998
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