CNET and Keen.com Partner to Provide Live Answers to CNET Users; CNET Users Who Currently Provide User Opinions and Help Can Now Also Do So Live Over the Phone At Keen.com.Business Editors/High-tech Writers SAN FRANCISCO--(BUSINESS WIRE)--May 23, 2000 CNET (body) CNET - Centre national d'Etudes des Telecommunications. The French national telecommunications research centre at Lannion. Networks, Inc. (Nasdaq:CNET), the leading content network providing news and information to buyers and sellers around the world, and Keen.com, where people with questions talk to people with answers live over the phone, today announced a one-year exclusive agreement to provide CNET users access to Keen.com's Live Answer Community(TM). Under the terms of the agreement, CNET users will have access to the Keen.com site and KeenSpeakers (Keen.com members who are available to provide answers for a fee) through several areas on CNET, including CNET's Help.com, CNET's Gamecenter.com and through CNET User Opinions on CNET's Computers.com, CNET's Download.com and CNET's Electronics.cnet.com. At Keen.com, members simply browse (1) To view the contents of a file or a group of files. Browser programs generally let you view data by scrolling through the documents or databases. In a database program, the browse mode often lets you edit the data. See Web browser. the list of topics and find the right person to answer a question. Keen.com automatically connects the parties for a live, private telephone conversation. Because Keen.com initiates the call, personal information and telephone numbers are never disclosed. "CNET strives to provide its users with access to the best information in the most convenient format," said Matt Comyns, vice president of business development, CNET Networks, Inc. "We believe that our partnership with Keen.com provides our users with a valuable service by offering live help over the telephone." How it works CNET users are a click away from a person who is knowledgeable and can answer their question. For example, a CNET user interested in purchasing a digital camera might research cameras on CNET's User Opinions, and talk live to a KeenSpeaker who is knowledgeable about digital cameras through the link on CNET's site. This gives the customer the ability to get a live answer to a question they have before making a purchase decision. Additionally, CNET users that provide information in CNET's user forums can sign up to be KeenSpeakers and earn a per-minute fee for answering questions about things they already know. "CNET provides an immense service to its users with the forums for opinions and help on computers and games," said Karl Jacob Jacob (jā`kəb), in the Bible, ancestor of the Hebrews, the younger of Isaac and Rebecca's twin sons; the older was Esau. In exchange for a bowl of lentil soup, Jacob obtained Esau's birthright and, with his mother's help, received the blessing , president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , Keen.com. "We believe that we can increase the value of that service by providing those users with the chance to make money or get live, immediate answers to questions that just can't wait." About Keen.com Keen.com (http://www.keen.com) is the first Live Answer Community, where people with questions talk to people with answers live over the telephone. Keen.com makes the telephone call, allowing you to converse (logic) converse - The truth of a proposition of the form A => B and its converse B => A are shown in the following truth table: A B | A => B B => A ------+---------------- f f | t t f t | t f t f | f t t t | t t with others around the globe without revealing your phone number or private information. Some of those who have information to share are making $500-1000/week by creating listings and charging a per-minute fee to receive calls. Quality information exchanges are ensured through Keen.com's consumer based rating system and credential credential verb To determine or verify titles, qualifications, documents, completion of required training, and continuing education, in those persons who function in a professional or official capacity–eg, ER physician, neurosurgeon, etc. Cf Credentials. verification service. Keen.com received its first round funding from Benchmark Capital Benchmark Capital is a venture capital firm responsible for the early stage funding of some very successful startups, including eBay. In 1995, the firm invested $6.7 million in eBay, which became worth more than $5 billion by the spring of 1999 and resulted in one of Silicon and its second round came just 60 days after its launch with investments from well-known investors such as Integral Capital, Vulcan Ventures, eBay, Inktomi and Microsoft. About CNET Networks, Inc. CNET Networks, Inc. (Nasdaq:CNET), is the leading content network providing news and information to buyers and sellers around the world. CNET Networks is a platform for two Internet brands, a computer product database, and television and radio programming for both consumers and businesses. CNET, www.cnet.com, is the world's most trusted source of information on computers, the Internet and technology, serving millions of users each day. CNET's Web content has been localized Translated into the spoken language of the country. See localization. for eight Asia Pacific markets: Hong Kong Hong Kong (hŏng kŏng), Mandarin Xianggang, special administrative region of China, formerly a British crown colony (2005 est. pop. 6,899,000), land area 422 sq mi (1,092 sq km), adjacent to Guangdong prov. , Singapore, Malaysia, Japan, Korea, China, Taiwan and Australia. CNET Data Services licenses its multi-lingual product database to U.S. and European online computer retailers, resellers and e-commerce companies. CNET's award-winning television and radio programs are broadcast in 100 countries worldwide, as well as on CNBC CNBC Center for the Neural Basis of Cognition (artificial intelligence) CNBC Consumer News and Business Channel CNBC Congress of National Black Churches, Inc. and other national distribution in the U.S. In February 2000, CNET acquired mySimon, www.mysimon.com, the Internet's largest comparison shopping service, with more than 200 categories and over 2000 merchants. CNET currently has investments in cash and marketable securities Marketable Securities Very liquid securities that can be converted into cash quickly at a reasonable price. Notes: Marketable securities are very liquid as they tend to have maturities less than one year, and the rate at which these securities can be bought or sold has valued at more than a half-billion dollars. |
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