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CMP Recognizes iPhrase for Industry Leading Self-Service Search and Navigation Software.


Business Editors/High-Tech Writers

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Dec. 9, 2003

One Step Named Finalist in Transform Magazine's 2003

Product of the Year Awards

iPhrase(R) Technologies, Inc., the leading provider of self-service search and navigation software, today announced that its One Step(TM) self-service search and navigation platform has been named a finalist in Transform Magazine's Product of the Year 2003 awards.

iPhrase One Step was selected from hundreds of new products and upgrades introduced this year in the content and collaboration marketplace. Transform's editors will now choose an elite set of Product of the Year winners, segmented by technology category, which will be announced in the magazine's January 2003 issue.

"We are proud to be recognized by one of the content industry's premiere publications," said Andre Pino, senior vice president of marketing, iPhrase. "As one of three enterprise search technologies amongst the finalists, it is clear that search and navigation technology has emerged as a key solution in today's self-service economy."

iPhrase develops and sells One Step, an advanced search and navigation solution that transforms online self-service applications into powerful business solutions for customers, partners and employees and delivers a best-in-class user experience. Through natural language processing Natural language processing

Computer analysis and generation of natural language text. The goal is to enable natural languages, such as English, French, or Japanese, to serve either as the medium through which users interact with computer systems such as
, One Step provides superior relevancy and usability to connect users directly with the information and guidance they need to interact with the organization. By dramatically reducing the number of steps needed for users to take action, iPhrase keeps users utilizing the low cost self-service channel, rather than higher cost channels such as call centers and e-mail. For industry specific search and navigation, iPhrase also offers One Step TURBO Packs, pre-configured drop in modules that package industry and application best practices to instantly enhance One Step's intelligence and user experience, enabling enterprises to go live with a superior self-service solution in an accelerated timeframe. The result is lower costs, higher sales, improved satisfaction and increased productivity.

About Transform

Transform Magazine is the definitive publication for business and IT managers implementing content and collaboration products See collaborative software.  and strategies. It is the only publication that addresses the full lifecycle of corporate content, from capture and management to delivery and storage.

About CMP CMP (cytidine monophosphate): see cytosine.


(1) (CMP Media LLC, Manhasset, NY, www.cmp.com) Part of United Business Media, CMP is a leading integrated media company that offers a wide variety of publications and services in the information
 Media

CMP Media is a leading high-technology, business-to-business multimedia company that provides essential information and integrated marketing services to technology and healthcare professionals worldwide.

About iPhrase

iPhrase is the leading provider of self-service search and navigation software. iPhrase offers the patent-pending One Step platform, which combines natural language processing, multi-source retrieval, dynamic presentation and in-depth analytics to simplify access to high-value information. Through superior relevancy and usability, iPhrase One Step provides a powerful return on investment in critical, customer-facing applications at leading companies such as Charles Schwab Charles Schwab can refer to:
  • Charles M. Schwab, founder of Bethlehem Steel.
  • Charles R. Schwab, founder of the brokerage.
  • Charles Schwab Corporation, the brokerage.
 & Co., Staples, Neiman Marcus Neiman Marcus

U.S. department-store chain. It was founded in Dallas, Texas, in 1907 by Herbert Marcus, his sister Carrie Marcus Neiman, and her husband, A.L. Neiman.
, LexisNexis, Lycos and TD Waterhouse TD Waterhouse is the brand used for both British and Canadian brokerages within the TD Bank Financial Group.

The brand originated as a United States brand for discount brokerage when TD purchased Waterhouse Securities.
.

iPhrase's investors include Charles River Charles River

River, eastern Massachusetts, U.S. The longest river wholly in the state, it flows into Boston Bay after a course of about 80 mi (130 km). Navigable for about 7 mi (11 km), its estuary separates the cities of Boston and Cambridge.
 Ventures, Greylock, Reed Elsevier Ventures, Sequoia Capital Sequoia Capital is a venture capital firm founded by Don Valentine in 1972. The firm's partners include Don Valentine, Pierre Lamond, Michael Moritz, Doug Leone, Mike Goguen, Mark Stevens, Jim Goetz, Sameer Gandhi, Roelof Botha, and Mark Kvamme. , TD Capital Technology Ventures and Bain Capital Bain Capital LLC is a Boston, Massachusetts-based private equity firm founded in 1984 by Mitt Romney, the former Governor of Massachusetts, and two other partners from the consulting firm Bain & Company: T. Coleman Andrews III and Eric Kriss. . Founded by former MIT MIT - Massachusetts Institute of Technology  researchers and business leaders, iPhrase has offices in Cambridge, MA and San Mateo, CA. For more information, please visit www.iphrase.com or call 617/577-4300.

iPhrase is a registered trademark and One Step is a trademark of iPhrase Technologies, Inc. All other trademarks are the property of their respective owners.
COPYRIGHT 2003 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Dec 9, 2003
Words:527
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