CMA CGM Selects Celarix Rate Explorer To Improve Customer Service Through Service Contract Automation.Business Editors CAMBRIDGE, Mass.--(BUSINESS WIRE)--Dec. 5, 2001 Celarix, Inc. (www.celarix.com), the leading provider of collaborative logistics and transportation solutions for global shippers and carriers, today announced that CMA CMA - Concert Multithread Architecture from DEC. CGM (1) (Computer Graphics Metafile) An ISO/IEC standard format for 2D graphics images introduced in 1987. Primarily a vector graphics format for technical illustrations and geophysical visualizations, CGM also supports raster graphics and text. , The French Line, has selected Celarix to improve its customer service and pricing activities. The Celarix Rate Explorer solution will allow CMA CGM to improve customer service by accurately rating bills-of-lading using calculable cal·cu·la·ble adj. 1. That can be calculated or estimated: calculable odds. 2. Readily relied on; dependable: a calculable assistant. service contracts, which in turn leads to fewer billing disputes and faster collection cycles. Under this agreement, Celarix will perform all tariff tariff, tax on imported and, more rarely, exported goods. It is also called a customs duty. Tariffs may be distinguished from other taxes in that their predominant purpose is not financial but economic—not to increase a nation's revenue but to protect domestic and contract publishing activities, as well as host the Rate Explorer solution. CMA CGM will use the Celarix's Rate Explorer solution to retrieve rates in rate tariffs This is a list of tariffs and trade legislation:
2. Quotations when properly made, assist the reader, but when misplaced, they are inconvenient. process, and integrate with the carrier's liner liner /lin·er/ (lin´er) material applied to the inside of the walls of a cavity or container for protection or insulation of the surface. liner see teat cup liner. management system for auto-rating of bookings and bills-of-lading. CMA CGM represents the eighth major shipping line that has selected Rate Explorer in 2001 and further underscores the Celarix momentum and leadership in this market. "The Celarix solution will help us get control of our manual contract and tariff processes so that we may better serve our customers with service contracts that are properly rated -- the first time, every time," said Rodolphe Saade, vice president, Transpacific trans·pa·cif·ic adj. 1. Situated on or coming from the other side of the Pacific Ocean. 2. Spanning or crossing the Pacific Ocean. and US Med Services for CMA CGM. "Only Celarix could demonstrate fully calculable service contracts and substantial productivity gains, with the customer references to back them up." Over the past eight years, Rate Explorer has become the leading Web-based solution for tariff and service contract automation. Rate Explorer provides tools to support calculable service contracts, including bid management, rate analysis, auto-ratings of bookings and bills-of-lading, and integration with enterprise systems. The system handles everything from the simplest deals to the largest and most active service contracts to ensure 100 percent freight accuracy. Rate Explorer eliminates the excessive use and waste of paper and speeds the service contract negotiation process significantly. "With Celarix Rate Explorer, CMA CGM will meet new customer service metrics metrics Managed care A popular term for standards by which the quality of a product, service, or outcome of a particular form of Pt management is evaluated. See TQM. with a solution that will also improve back-office productivity," said Jim Preuninger, executive vice president and general manager for Celarix. "The CMA CGM strategy is to become one of the top five container carriers in the next few years, and we look forward to helping them achieve their growth objectives." About CMA CGM CMA CGM is the largest containerized con·tain·er·ize v.tr. con·tain·er·ized, con·tain·er·iz·ing, con·tain·er·iz·es 1. To package (cargo) in large standardized containers for efficient shipping and handling. 2. liner shipping company in France, and the 8/9th largest worldwide with annual revenues of $US 1.7 billion and was awarded "Company of the Year 2000" by Containerisation International London. CMA CGM has 83 owned and leased vessels representing 310,000 TEUs deployed along 37 trade lanes. The company is represented through 260 agencies in 120 countries worldwide. About Celarix Based in Cambridge, Mass., Celarix, Inc. (www.celarix.com) is the leading provider of collaborative logistics and transportation solutions for both carriers and shippers. For the largest ocean carriers in the world, Celarix is the market leader for price and tariff management solutions that improve customer service, accelerate cash collection cycles and improve freight rating productivity through calculable service contracts. For Global 2000 shippers, Celarix provides Web-based supply chain solutions, powered by an integrated network A network that supports both data and voice and/or different networking protocols. See converged network and new public network. of global supply chain participants that extend beyond the "four walls" of an enterprise. This combination of an integrated network and applications for global supply chain visibility, event management and supply chain performance management and improvement, are delivered as a service, in as little as 12 to 16 weeks. As a result, companies quickly realize new supply chain performance improvements through faster cycle times, lower inventory costs and more predictable delivery. |
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