CLARiiON And Data General Announce New Channel-Ready Service Programs For Clariion Storage Resellers.SOUTHBORO, Mass.--(BUSINESS WIRE)--Dec. 8, 1997-- Simplified CLARiiON Field Maintenance Pricing, International On-Site Service Program, and RELiiON Service Programs Designed For CLARiiON Resellers To Expand Business, Increase Revenue, and Boost Profit Margins CLARiiON, the world's leading independent provider of open SCSI SCSI in full Small Computer System Interface Once common standard for connecting peripheral devices (disks, modems, printers, etc.) to small and medium-sized computers. SCSI has given way to faster standards, such as Firewire and USB. and fibre channel storage solutions and a Data General Corporation company (NYSE NYSE See: New York Stock Exchange :DGN DGN Design (file) DGN Dirección General de Normas (Standards Organization in Mexico) DGN MicroStation Design File (file format/extension) ), today announced new channel-ready service programs for CLARiiON storage resellers. These programs have been created to assist CLARiiON resellers in growing the service component of their business as they deliver CLARiiON storage solutions. Simplified CLARiiON Filed Maintenance Pricing CLARiiON has updated its service pricing has been to make it easier for resellers to quote service on CLARiiON products. Service price is now based on the base subsystem purchased, regardless of how it is configured, or how it is updated at a later date (i.e., cache, disks, etc.). There are now two service program options: -- On-Site Maintenance Services: uniform price for 9x5 or 24x7 service -- On-Site Select Service: replacement of failed components within one business day "We have removed the complexity of quoting services on CLARiiON products," said Ken Sills Sills , Beverly Originally Belle Silverman. Born 1929. American operatic soprano and manager who joined the New York City Opera in 1953 and was its general director from 1980 to 1989. Noun 1. , vice president CLARiiON Product Support & Services. "For example, a customer can order 5x9 On-Site Maintenance Service for a CLARiiON 20-slot chassis as BOXC20-S, then, no matter what components you add, remove, or substitute, the customer still pays the then-current price for the Model Number BOXC20-S." International On-Site Service Programs The new international program offerings make it possible for resellers to provide service at locations around the world through one Data General service center. This provides increased levels of confidence and convenience, as well as expanded sales opportunities for resellers who market CLARiiON storage solutions to multi-national corporations. This program is offered in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , as well as much of South America South America, fourth largest continent (1991 est. pop. 299,150,000), c.6,880,000 sq mi (17,819,000 sq km), the southern of the two continents of the Western Hemisphere. , Europe, and Asia. For further information regarding service level, pricing, and availability specifics, customers may call 1-800-343-8842 in North America, or contact the local Data General office in their respective country. RELiiON Service Program The RELiiON Service Programs allows US-based CLARiiON resellers to add-on service to each CLARiiON product sale at levels of participation suited to the individual needs of each reseller An organization that sells hardware and software to the general public. Resellers purchase products from software publishers and hardware manufacturers. . "The Service Referral, Service Seller, and Service Manager programs allow the CLARiiON reseller to participate in delivering service to their end user clients - from just passing along a lead to Data General to maintaining an end-user's service contracts and providing first call for service," explained Ethan Allen, vice president of Services at Data General. "Data General's new service package pricing makes it easy to add on service to every sale, thereby giving Andataco a competitive edge by positioning us as a single-source provider of comprehensive solutions," said David Sykes, President of Andataco. "This allows us to build an additional revenue stream by selling service along with the storage subsystem The part of a computer system that provides the storage. It includes the controller and disk drives. See storage system. - consequently increasing overall profit margin with the sale of each CLARiiON solution." With more than 60,000 disk arrays and over 2 petabytes (2,000 terabytes) of usable RAID-protected storage shipped, CLARiiON is the leading supplier of advanced storage solutions to major computer system manufacturers, value-added storage resellers, and system integrators around the world. CLARiiON high availability Also called "RAS" (reliability, availability, serviceability) or "fault resilient," it refers to a multiprocessing system that can quickly recover from a failure. There may be a minute or two of downtime while one system switches over to another, but processing will continue. solutions are based on Multidimensional mul·ti·di·men·sion·al adj. Of, relating to, or having several dimensions. mul  ti·di·men Storage Architecture and feature a full range of
flexible, scalable products for UNIX UNIXOperating system for digital computers, developed by Ken Thompson of Bell Laboratories in 1969. It was initially designed for a single user (the name was a pun on the earlier operating system Multics). and Microsoft Windows See Windows. (operating system) Microsoft Windows - Microsoft's proprietary window system and user interface software released in 1985 to run on top of MS-DOS. Widely criticised for being too slow (hence "Windoze", "Microsloth Windows") on the machines available then. NT platforms, including SCSI arrays, end-to-end fibre channel arrays, and enterprise storage management software. For more information regarding CLARiiON and its enterprise storage solutions, call 1-800-67-ARRAY, email info@clariion.com, or visit its home page at http://www.clariion.com Data General Corporation, headquartered in Westboro, Massachusetts, specializes in servers, storage systems, and related software and services for customers worldwide. The company reported revenues of $1.5 billion for fiscal 1997. Additional information on Data General Corp., its products, and its services is available on the Internet at http://www.dg.com -0- CLARiiON is a registered trademark of Data General Corporation. All brand and product names appearing in this press release may be trademarks or registered trademarks of their respective holders. CONTACT: CLARiiON Nicole Gorman, 508/480-7203 ngorman@clariion.com or Brodeur Porter Novelli Porter Novelli International is a leading, global PR and lobbying firm. It is part of the Omnicom Group of advertising and marketing companies, the world's largest advertising conglomerate. The following article on Porter Novelli was obtained from "Sourcewatch. David Resnic, 617/587-2841 dresnic@brodeur.com or Data General Corp. Jim Dunlap, 508/898-6546 jim_dunlap@dg.com |
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