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CITTIO and Safari Books Online Deliver Industry's First Content-Driven Event Model for Network Management; Integrating Network Management and Operations Solution With Premiere Technology Reference Content Will Reduce Network Problem Repair Time.


SAN FRANCISCO San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden  -- CITTIO, Inc., the innovation leader in network monitoring The term network monitoring describes the use of a system that constantly monitors a computer network for slow or failing systems and that notifies the network administrator in case of outages via email, pager or other alarms.  and operations software, today announced that it has partnered with Safari Books Online to embed links to an electronic reference library Electronic Reference Library (ERL) is a client to server approach to networking CD-ROM and magnetic databases. It enables access from Macs and UNIX machines. At present, there are only UNIX clients for workstations running Solaris 2.  of more than 3000 online technical books, including content from O'Reilly, Cisco Press Cisco Press is a publishing alliance between Cisco Systems and the Pearson Education division of Pearson PLC. , Addison-Wesley, Microsoft Press, Adobe Press, Macromedia Press, and others into WatchTower(TM), CITTIO's network monitoring software. CITTIO and Safari Books Online will provide the industry's first content-driven event model in which a network event is routed to a technician along with relevant content on how to address the event -- reducing mean time to repair from hours to minutes.

"We are committed to using innovative methods to deliver technical content directly into the hands of IT professionals," said Sean Devine Sean Devine (born September 6, 1972 in Lewisham, England) is an Irish football striker who plays for Metro A.F.C. based in Auckland, New Zealand.

After crossing paths with Mick McCarthy at Millwall, he went to Cyprus where he signed for Omonia Nicosia in the summer of 1995.
, managing director of Safari Books Online. "We partnered with CITTIO because this company has a complete, unique vision for developing a Content-Driven Event model for network management. CITTIO's approach enables IT managers to achieve maximum effectiveness in network operations."

"Safari Books Online is the industry's most credible content source for network experts, and we are honored to be the first partner in this exciting new initiative," said Jamie Lerner, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of CITTIO. "Comparative statistics, network tests, and alarms have dramatically reduced the time required to discover a network event. The next step is to slash the up-to-8 hours of research time to develop a fix. Beginning with the relationship with Safari, CITTIO will break ground in reducing mean time to repair."

The Content-Driven Event Model

The network management industry has made significant strides during the last decade in identifying adverse network events and routing information to technicians. However, because of the increasing complexity and heterogeneity of today's networks, technicians may spend 30-70% of their time combing a variety of resources to determine the proper resolution path. And few network management teams have an automated means to institutionalize in·sti·tu·tion·a·lize
v.
To place a person in the care of an institution, especially one providing care for the disabled or mentally ill.



in
 their new-found knowledge, often putting colleagues in the position of re-inventing the wheel each time an event occurs.

With today's announcement, CITTIO and Safari Books Online are at the forefront of a new and more efficient approach -- the Content-Driven Event model. With this methodology, a network event not only has a time-stamp, description, and origin of the problem but also pre-researched, credible content describing how to address the issue. This two-pronged approach enables administrators to move immediately from event notification Event notification is a term used in conjunction with communications software for linking applications that generate small messages (the "events") to applications that monitor the associated conditions and may take actions triggered by events.  to rectification.

Combining Safari Books Online's vast library of technology reference content from a growing list of leading sources with WatchTower's monitoring and management capabilities delivers the first Content-Driven Event network management system. This system extends CITTIO's mission to simplify network operations and make administrators more effective.

"Connecting to the right content is only the beginning," said Lerner. "CITTIO is already working on a number of unique components, including a content repository that will allow users to search industry content as well as create their own corporate documentation and best practices to share with other corporate IT departments."

The Safari Books Online content is available within WatchTower later this quarter. Additional components of the content correlation engine will be available later this year.

About Safari(R) Books Online

Safari Books Online is a joint venture between the industry's leading technical publishers, O'Reilly Media, Inc., and The Pearson Technology Group. Safari's flagship service, Safari(R) Tech Books Online, is the premier electronic reference library for programming and IT departments. Unlike an online bookstore, Safari is a fully searchable database Refers to databases on the Web that are searchable by typing in a query. The term is quite redundant because all databases are searchable. In fact, that is one of their major features.  of the electronic versions of books from O'Reilly and Pearson's many imprints: Addison-Wesley Professional, Adobe Press, Cisco Press, Macromedia Press, New Riders, Peachpit Press, Prentice Hall Prentice Hall is a leading educational publisher. It is an imprint of Pearson Education, Inc., based in Upper Saddle River, New Jersey, USA. Prentice Hall publishes print and digital content for the 6-12 and higher education market. History
In 1913, law professor Dr.
 PTR PTR Pointer (as used in DNS records; an address points to a name)
PTR Partner
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PTR Public Test Realm (gaming, World of Warcraft) 
, Sun Microsystems Sun Microsystems, Inc. (NASDAQ: JAVA[3]) is an American vendor of computers, computer components, computer software, and information-technology services, founded on 24 February 1982.  Press, Que and Sams. A growing number of titles from other publishers such as Microsoft Press and Thomson South-Western are also available. Safari's portfolio of electronic reference libraries includes four additional electronic reference libraries: Safari Bookshelf for the individual technologist, Safari HelpDesk Online for enterprise knowledge workers, Safari Business Books Online for business professionals and Safari Enterprise Library. Leveraging its powerful repository of thousands of leading technical, business and text books, Safari recently launched two new products: SafariX Text Books Online, which allows students to subscribe to Verb 1. subscribe to - receive or obtain regularly; "We take the Times every day"
subscribe, take

buy, purchase - obtain by purchase; acquire by means of a financial transaction; "The family purchased a new car"; "The conglomerate acquired a new company";
 web versions of their text books at a significant savings versus the print edition, and SafariU, an education portal for creating custom print textbooks and online learning resources. For more information call Safari Books Online at 617-848-7025 or visit the company's Web site at www.safaribooksonline.com.

About CITTIO, Inc.

CITTIO, Inc. (formerly JJ Labs) is the innovation leader in network monitoring and operations software. Based on a 100 percent Java architecture, only WatchTower delivers a fully bundled software (1) Applications that are included with new hardware. For example, a new PC often comes with several applications, many of which may be light versions or full versions with no limit on usage. Others may be only 60- or 90-day trial packages. See bundle.  solution, including a Web server, an embedded database, and a management portal, providing complete functionality for operating a network data center. The unique monitoring capabilities of WatchTower, coupled with powerful automation technology, provide IT managers and network technicians alike with a simple and complete solution for datacenter management. CITTIO's customers include industry-leading companies such as Blue Cross/Blue Shield of Hawaii, Capitol Advantage, National Parks Conservation Association The National Parks Conservation Association (NPCA) is the only environmental organization devoted exclusively to advocacy on behalf of the National Parks. Its mission is "to protect and enhance America's National Park System for present and future generations. , The Gymboree Corporation, and Truckee Meadows Water Authority. For more information, please visit the CITTIO Web site www.cittio.com.

Editor's Note: All CITTIO brand and product names are trademarks or registered trademarks of CITTIO, Inc., in the United States and other countries. All other products or company names mentioned are used for identification purposes only, and may be trademarks of their respective owners.
COPYRIGHT 2005 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jul 12, 2005
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