Printer Friendly
The Free Library
19,573,952 articles and books
Member login
User name  
Password 
 
Join us Forgot password?

CITTIO Takes Automation to New Heights With CITTIO Managed Administration Services.


Latest Service Offering Eases Administration, Configuration Burden on IT

SAN FRANCISCO San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden  -- CITTIO, the innovation leader in automated network and systems monitoring software, today announced the general availability of CITTIO Managed Administration Services (CMAS CMAS Confédération Mondiale des Activités Subaquatiques
CMAS World Underwater Federation
CMAS California Multiple Awards Schedule
CMAS Commercial Mobile Alert System (US FCC warning system)
CMAS Childhood Myositis Assessment Scale
). Designed for customers wary of time-intensive network and systems monitoring projects, CMAS alleviates the burden by providing CITTIO experts to manage the administration and configuration of their CITTIO WatchTower[R] implementation. Also announced today, AdBrite, Mervyns Department Stores This is a list of department stores. In the case of department store groups the location of the flagship store is given. This list does not include large specialist stores, which sometimes resemble department stores.  and T. Rowe Price T. Rowe Price (NASDAQ: TROW) is an independent global investment management firm and mutual fund manager based in Baltimore, Maryland. It was founded in 1937 by Thomas Rowe Price, Jr..

T.
 are among the first CITTIO customers to adopt the new CMAS offering for their monitoring needs.

With CMAS, CITTIO is reducing downtime by providing customers with one up-to-date network and system view of the entire infrastructure, ranging from servers and switches to games and applications. CMAS also minimizes the upfront risks associated with the typical investment required for traditional network and systems monitoring solutions. Moreover, unlike other Software-as-a-Service (SaaS) offerings, a CITTIO customer owns the CITTIO WatchTower software and can adjust the amount of CMAS features in use based on individual requirements.

As IT infrastructure has evolved from a few large servers to many smaller servers, network and systems monitoring grows increasingly complex each day. Adding to this complexity is the proliferation of IP-ready devices introduced to the network on a daily basis, such as barcode scanners, Voice-over-IP (VoIP) phones, wireless access points, security cameras, digital video recorders (DVRs), branch offices and point-of-sale (POS (1) See point of sale and packet over SONET.

(2) "Parent over shoulder." See digispeak.

POS - point of sale
) systems. As a result, IT staffers can only react to problems as they arise rather than proactively manage and prevent issues from occurring. Moreover, the majority of manual, inflexible network and systems monitoring solutions on the market today are limited in their support of network-enabled devices and unable to provide an enterprise-wide view of the entire infrastructure.

"The introduction of CMAS is yet another integral step in providing CITTIO's customers with the most automated, best-in-class network and systems monitoring platform available," said Jamie Lerner, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , CITTIO, Inc. "The CITTIO Automation Stack[TM] ensures the monitoring system is up and running quickly while CMAS removes the day-to-day maintenance - a compelling combination for overburdened IT managers. For customers with more temporary needs, CMAS provides the flexibility to take the implementation back in-house at any time."

The core features of CITTIO Managed Administration Services include:

* Remote monitoring (protocol) remote monitoring - (RMON) A network management protocol that allows network information to be gathered at a single computer. Whereas SNMP gathers network data from a single type of Management Information Base (MIB), RMON 1 defines nine additional MIBs that provide a  of CITTIO WatchTower from CITTIO's network operations center See NOC.

Network Operations Center - (NOC) A location from which the operation of a network or internet is monitored. Additionally, this center usually serves as a clearinghouse for connectivity problems and efforts to resolve those problems.
 (NOC (Network Operations Center) A central or regional location for monitoring a large network. Also called a "network management center" (NMC), "service management center" (SMC) or "network control center" (NCC), a NOC may be used to manage a large enterprise network, )

* Secure permission-based remote access technology

* Proactive CITTIO WatchTower system health monitoring

* Scheduled performance and application tuning

* CITTIO WatchTower performance and service level agreement (SLA (1) (StereoLithography Apparatus) See 3D printing.

(2) (Service Level Agreement) A contract between the provider and the user that specifies the level of service expected during its term.
) reporting

* Back-up and restore of CITTIO WatchTower configuration

* Remote patch and upgrade system

* Support for monitoring of any networked device

* 24x7, web-based ticket submission system for administration requests

* 24x7 expert administration staff for any and all monitoring requirements

CMAS will be offered in four distinct classes of service. These include:

* Level 1 - Baseline Administration: All patches, updates for new device support

* Level 2 - Signature Administration: All patches, upgrades, new device support, performance tuning Performance tuning is the improvement of system performance. This is typically a computer application, but the same methods can be applied to economic markets, bureaucracies or other complex systems.  and remote monitoring

* Level 3 - Premiere Administration: All Level 2 plus remote configuration of CITTIO WatchTower dashboards, alerts, thresholds, categories, application monitors, etc.

* Level 4 - Premiere Plus Administration: Level 3 delivered 24x7

CITTIO Managed Administration Services is available now directly through CITTIO on a subscription basis and offered for all perpetual and subscription CITTIO WatchTower licenses. Customers also have the option to convert from a subscription to a perpetual license model at any time. CMAS will also be made available through CITTIO's channel partners, who are free to customize the offering with additional services of their own.

About CITTIO

CITTIO provides enterprise-class network and systems monitoring software that automates historically manual tasks and supports any IP-ready device. Sample customers include: BAE Systems; BCBS BCBS Blue Cross/Blue Shield
BCBS Basel Committee on Banking Supervision
BCBS Barre Center for Buddhist Studies
BCBS Bay City Baptist School
BCBS Bishop Cotton Boys School (Bangalore, India)
BCBS Bar Code Business Software
 of Hawaii; Capitol Advantage; Circuit City Stores; Five Mile Capital; The Gymboree Corporation; Mervyns; National Parks Conservation Association The National Parks Conservation Association (NPCA) is the only environmental organization devoted exclusively to advocacy on behalf of the National Parks. Its mission is "to protect and enhance America's National Park System for present and future generations. ; Pacific Sunwear; and T. Rowe Price. The company is headquartered in San Francisco. For more information, please visit www.cittio.com.

Editor's Note: All CITTIO brand and product names are trademarks or registered trademarks of CITTIO, Inc., in the United States and other countries. All other products or company names mentioned are used for identification purposes only, and may be trademarks of their respective owners.
COPYRIGHT 2007 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

 Reader Opinion

Title:

Comment:



 

Article Details
Printer friendly Cite/link Email Feedback
Publication:Business Wire
Date:Jun 26, 2007
Words:687
Previous Article:Tootie Pie Company Featured in Giant Southwest Foodservice Expo.
Next Article:Navistar Provides Update on Second Quarter Operations.



Related Articles
Catfights of biblical proportions: sibling rivalry may make good reality TV, but pitting Martha against Mary doesn't do either of them justice.
Getting rich on public land: commercial bioprospecting in the National Parks.
Cleaner, greener cars: from hybrids to electrics to diesels that run on vegetable oil, it's a whole new ballgame.
Writings on the wall: is employee motivation a dying concept? It shouldn't be.
Napa Valley, Calif., to focus on C&D recycling.
Garden state: hydraulic scrap handlers keep material moving at New Jersey's Cinelli Iron & Metal Co.
Telemark's Customer Satisfaction Report: NTT Com the Winner of Three 'Diamond Awards'.

Terms of use | Copyright © 2012 Farlex, Inc. | Feedback | For webmasters | Submit articles