CITTIO Introduces Slingshot Kit -- Enabling MSPs to Deliver Network and Systems Monitoring as a Service; Profit-Building Package Includes Software, Financing, Technical and Sales Support.SAN FRANCISCO San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden -- CITTIO Inc., the award-winning innovation leader in Network and Systems Monitoring software, today unveiled its Managed Service Provider (MSP (1) (Management Service Provider or Managed Service Provider) An organization that manages a customer's computer systems and networks which are either located on the customer's premises or at a third-party datacenter. ) Slingshot (networking, business, tool, product, protocol) Slingshot - CSK Software's real time financial server for the Internet. Slingshot allows the delivery of real time market data across the Internet and private intranets quickly, cheaply and securely. Kit. This end-to-end software, financing, technical and sales support package is designed to accelerate the path to profit and affordably meet the needs of MSPs looking to broaden their service offerings and strengthen customer relationships. The kit is also targeted at Systems Integrators and Value-Added Resellers (VARs) who are considering the Managed Services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality model as a way to increase their competitiveness. The CITTIO MSP Slingshot Kit enables MSPs, whose margins are shrinking because of aggressive pricing practices, to drive revenue by offering Network and Systems Monitoring as a service. The kit allows them to provide a robust solution to companies that might otherwise not be able to afford such a high level of protection. In addition, by gaining a view into their customers' network operations, MSPs can proactively deliver additional services and product upgrades before jobs are put out for bid. "We looked at several network and systems monitoring solutions and selected CITTIO for both technical and business reasons," said John Hudson People named John Hudson include:
"MSPs now constitute a third of our customer base," said Jamie Lerner, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of CITTIO. "Dozens of MSPs are already seeing a significant stream of revenue from using WatchTower(R) as the backbone of network monitoring The term network monitoring describes the use of a system that constantly monitors a computer network for slow or failing systems and that notifies the network administrator in case of outages via email, pager or other alarms. and management services. It's not unusual for a CITTIO MSP customer to make upwards of $40K a month on network monitoring services alone. Our Slingshot Kit is a fast and focused way for a MSP to build business and recurring revenue as well as increase customer loyalty." WatchTower for MSPs WatchTower is a cost-effective, robust and easy-to-use Network and Systems Monitoring software solution for large and mid-sized operations. Designed by data center managers and networking professionals, WatchTower helps companies increase data center productivity, manage distributed systems Distributed systems (computers) A distributed system consists of a collection of autonomous computers linked by a computer network and equipped with distributed system software. , reduce downtime, and generate business value from the network. Platform agnostic and fully Web-based, WatchTower empowers MSPs to create healthy incremental revenue from monitoring their customers' networks. It includes a complete set of enterprise-class capabilities, including agent-free discovery, built-in alarms and notifications, automatic latency monitoring, graphing, thresholding, and integration with the Safari line of technical publications. In particular, WatchTower's multi-tenancy capability makes it possible for MSPs to offer advanced monitoring and management functionality to multiple customers from a single system, while also giving customers who request it access to their unique data. A Complete MSP Business Solution The CITTIO MSP Slingshot Kit packages CITTIO's award-winning WatchTower software with compelling features that include: --Business Expertise -- A dedicated CITTIO sales team assists MSPs with identifying and closing sales as well as up-selling. In addition, CITTIO experts provide MSPs with solutions to a wide range of business issues, including assistance with determining competitive pricing, setting discount strategies, and pricing for particular regional markets and solution sets. --Low-Risk Financing -- CITTIO offers financing that allows MSPs to add capacity as they build the business rather than making a significant up-front investment. --Go-To-Market Strategy for Services -- CITTIO helps MSPs define product segmentation and package various service offerings. CITTIO also provides professionally-produced collateral that enhances MSP sales efforts and can easily be co-branded or customized. --Pre- and Post-Implementation Support -- CITTIO provides MSPs with an easy-to-follow WatchTower QuickStart Guide A Quickstart guide is a short, simple introductory guide to a piece of equipment for many consumer electronics products (e.g. television) or recently, automobiles. With the increase in complexity and functions with electronics products Quickstart guides are created to let and also is available to support partners with technical issues during and after implementation. About CITTIO, Inc. CITTIO, Inc. is the award-winning innovation leader in Network and Systems Monitoring software. Based on a 100 percent Java architecture, only WatchTower(R) delivers a fully bundled software (1) Applications that are included with new hardware. For example, a new PC often comes with several applications, many of which may be light versions or full versions with no limit on usage. Others may be only 60- or 90-day trial packages. See bundle. solution, including a web server, an embedded database (1) Database software that is included with an application rather than offered as a separate database management system (see DBMS). Tending to be compact and efficient, an embedded database generally includes fewer features than a full-blown DBMS. , and a management portal, providing complete functionality for operating a network data center. The unique monitoring capabilities of WatchTower(R), coupled with powerful automation technology, provide IT managers and network technicians alike with a simple and complete solution for data center management. CITTIO's customers include industry-leading companies such as Blue Cross/Blue Shield of Hawaii, Capitol Advantage Capitol Advantage is a technology and publishing firm based in Fairfax, VA. The company is the largest publisher of Congressional directories in the country as well as the market leader in software for online advocacy, having over 1,700 clients. , DemandTec, Five Mile Capital, National Parks Conservation Association The National Parks Conservation Association (NPCA) is the only environmental organization devoted exclusively to advocacy on behalf of the National Parks. Its mission is "to protect and enhance America's National Park System for present and future generations. , Pacific Sunwear Pacific Sunwear (also known as PacSun) is a shopping mall retail store that sells surfing and skateboarding clothing and accessories for teenagers and young adults. It was originally based in Newport Beach, California, United States. , and The Gymboree Corporation. For more information, please visit the CITTIO website www.cittio.com. Editor's Note: All CITTIO brand and product names are trademarks or registered trademarks of CITTIO, Inc., in the United States and other countries. All other products or company names mentioned are used for identification purposes only, and may be trademarks of their respective owners. |
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