CITTIO Enables Blue Cross and Blue Shield of Hawaii to Achieve Proactive Network Monitoring at Less Than Half the Cost of Conventional Solutions.SAN FRANCISCO San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden -- CITTIO's WatchTower(TM) Reduces Network Outages, Enables High Availability Also called "RAS" (reliability, availability, serviceability) or "fault resilient," it refers to a multiprocessing system that can quickly recover from a failure. There may be a minute or two of downtime while one system switches over to another, but processing will continue. CITTIO, Inc., (formerly JJ Labs) the innovation leader in network monitoring The term network monitoring describes the use of a system that constantly monitors a computer network for slow or failing systems and that notifies the network administrator in case of outages via email, pager or other alarms. and operations software, announced today that Blue Cross and Blue Shield Blue Shield A US not-for-profit health care insurer that is a reimbursement intermediary for physicians. Cf Blue Cross. of Hawaii, the largest provider of health care in the state, has successfully completed its initial deployment of WatchTower. The insurer will use this network management solution to monitor corporate computing equipment running custom and third-party applications. Known locally as Hawaii Medical Service Association Hawaii Medical Service Association (HMSA) is an insurance company in Hawaii. It was founded in 1938 and is affiliated with Blue Cross Blue Shield of Hawai'i. External links
HMSA Hypermobility Syndrome Association HMSA Hitachi Medical Systems America, Inc. HMSA Health Manpower Shortage Area HMSA Hmong Minnesota Student Association HMSA Humane Methods of Slaughter Act of 1958 ), the organization operates a complex 500-node network composed of Windows and UNIX servers, networking, and storage equipment from a number of vendors. The HMSA IT team needed a rapidly deployed solution that would operate effectively in a heterogeneous environment, require minimal maintenance, and adapt quickly to changing business conditions. "After a thorough review of competing solutions, we found that WatchTower was the clear cost/benefit leader. It is easy to use, well priced, and delivers the comprehensive enterprise monitoring functionality a large, complex organization like ours requires," said Alan Saka, IT director at HMSA. "After a rapid initial roll-out, we gained network and system visibility within a matter of days. We look forward to continuing to deploy WatchTower to other areas of our IT infrastructure." "Insurance industry leaders typically have complex business frameworks and require enterprise-class functionality for a predictable cost of ownership. Unfortunately, these values have eluded the other major network monitoring vendors," said Jamie Lerner, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of CITTIO. "WatchTower is the only solution that delivers high-level strategic operations planning, 'block and tackle' network monitoring, plus powerful performance reporting. By reducing network downtime, a company the size of HMSA can save substantial dollars annually and pay for the software many times over." About WatchTower Network operations experts at CITTIO designed WatchTower to simplify network management, while delivering the most cost-effective and easy-to-use enterprise monitoring software on the market. WatchTower tracks system operations using Simple Network Monitoring Protocol (SNMP (Simple Network Management Protocol) A widely used network monitoring and control protocol. Data are passed from SNMP agents, which are hardware and/or software processes reporting activity in each network device (hub, router, bridge, etc. ) to monitor network devices, software applications, database servers, and more. The solution's system monitoring feature queries vital statistics and receives traps from remote servers and devices. Users can send email or pager alerts and can configure automated responses to system alerts. Enterprises can rapidly deploy and easily maintain WatchTower without needing months of training, customization, and system integration -- thereby lowering the overall cost of managing and maintaining an IT infrastructure. Following a successful initial implementation, the HMSA network operations team can access CITTIO support engineers via a "tethered Attached to a data or power source by wire or fiber. Contrast with untethered. " support model that allows remote support engineers to respond to HMSA's needs as rapidly as if they were on site. This results in faster support incident turnaround, quicker product rollout, and overall IT cost savings. Through the use of WatchTower, the IT team at HMSA is achieving: --Fault and performance monitoring of any SNMP enabled device -- because WatchTower ships with SNMP agents for all major operating systems --Real-time and historic monitoring of all performance and status statistics including CPU CPU in full central processing unit Principal component of a digital computer, composed of a control unit, an instruction-decoding unit, and an arithmetic-logic unit. , memory, hard drives, installed software, users, processes, and bandwidth usage --The ability to write custom scripts that perform deep application and system monitoring --Notification and escalation that alerts the appropriate IT professionals of network incidents About HMSA HMSA is a nonprofit, mutual benefit association founded in Hawaii in 1938. It is a member of the Blue Cross and Blue Shield Association
About CITTIO, Inc. CITTIO, Inc. (formerly JJ Labs) is the innovation leader in network monitoring and operations software. Based on a 100 percent Java architecture, only WatchTower delivers a fully bundled software solution, including a Web server, an embedded database, and a management portal, providing complete functionality for operating a network data center. The unique monitoring capabilities of WatchTower, coupled with powerful automation technology, provide IT managers and network technicians alike with a simple and complete solution for datacenter management. CITTIO's customers include industry-leading companies such as Blue Cross/Blue Shield of Hawaii, Capitol Advantage, National Parks Conservation Association The National Parks Conservation Association (NPCA) is the only environmental organization devoted exclusively to advocacy on behalf of the National Parks. Its mission is "to protect and enhance America's National Park System for present and future generations. , Truckee Meadows Water Authority, and the University of California The University of California has a combined student body of more than 191,000 students, over 1,340,000 living alumni, and a combined systemwide and campus endowment of just over $7.3 billion (8th largest in the United States). at Santa Barbara. For more information, please visit the CITTIO Web site www.cittio.com. Editor's Note: All CITTIO brand and product names are trademarks or registered trademarks of CITTIO, Inc., in the United States and other countries. All other products or company names mentioned are used for identification purposes only, and may be trademarks of their respective owners. |
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