CIS Announce Claims Office Closures.
Amicus, the finance sector union, has expressed disappointment over the closure of a further 7 Claims Offices at CIS affecting 650 staff.
Amicus Regional Officer Hugh Jones Glass says
"This is disappointing news however, we will be unstinting in our efforts to redeploy as many people as possible and to equip them with modern skills in the new CIS."
"These changes will be difficult for our members, but they know that CIS has to modernise to stay ahead of a cut-throat market. We hope that through consultation with Amicus CIS can deal with the process of change in a manner which reflects their Co-operative ethics and values.
Amicus accepts that CIS has to make changes in order to modernise the business, and the union has been working with the company to try and retain experienced staff through the transformation.
The 7 offices earmarked for closure are - - Chorley - Watford - Leeds - Bristol - Southampton - Glasgow Middleton
Coupled with the previous announcement in December, the total number of offices proposed to close is 14, which would leave 4 claims offices remaining. Amicus has asked for training for those who may be leaving the business to equip them with modern computer and business skills in order to maximise the potential for gaining external employment.
Last December CIS made a commitment not to transfer any work to countries like India. Instead the company has announced that it intends to create 270 call centre jobs at the company's Manchester offices and to re-skill and retain as many experienced staff as possible.
CIS and the Co-operative bank which form Co-operative Financial Services (CFS) are part of a growing list of companies that have chosen not to offshore work. Alliance and Leicester, HBoS, Legal and General , Nationwide, Northern Rock and Royal Bank of Scotland have resisted the offshoring fad.
Contact: Ciaran Naidoo +44(0)7768-931-315