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CIBER's .com in-a-box supercharged Helps Tilia.com Enhance B2B and B2C Internet Service Offerings.


Business Editors/High-Tech Writers

ENGLEWOOD, Colo.--(BUSINESS WIRE)--May 25, 2000

CIBER CIBER Center for International Business Education and Research (various locations)
CIBER Center for International Business and Research (Michigan State University)
CIBER Cellular Inter-Carrier Billing Exchange Record
, Inc. (NYSE NYSE

See: New York Stock Exchange
:CBR (1) (Computer-Based Reference) Reference materials accessible by computer in order to help people do their jobs quicker. For example, this database on disk!

(2) (Constant Bit Rate) A uniform transmission rate.
), the trusted technology leader transforming businesses to be agile, scalable and connected, today announced that its .com in-a-box(TM) Internet solution is expanding Tilia Inc.'s online capabilities through an e-business strategy and web-based platform that will extend customer relationships and supply chain efficiencies throughout its enterprise.

Tilia is a San Francisco-based manufacturer and distributor of the FoodSaver(TM) line of commercial-quality vacuum packaging machines and accessories for home use.

CIBER will implement a variety of technologies that will serve as the foundation for Tilia's e-business strategy, including revamping the corporate web site to enable the company to capture more information about each customer by streamlining all of its customer "touch points" -- phone, fax, e-mail and call centers. To improve its growing business-to-business model and to continue to enhance its business-to-consumer technology, Tilia engaged CIBER to deliver .com in-a-box supercharged su·per·charge  
tr.v. su·per·charged, su·per·charg·ing, su·per·charg·es
1. To increase the power of (an engine, for example), as by fitting with a supercharger.

2.
, helping Tilia to accommodate a much larger distribution to Tilia's mega-retailer clients such as Wal-Mart, Sam's Club Sam's Club is a membership-only warehouse club owned and operated by Wal-Mart Stores, Inc. History
The first Sam's Club opened in April 1983 in Midwest City, Oklahoma in the United States.[1]

Sam's Club is named after Sam Walton.
 and Costco.

CIBER's .com in-a-box is the first, end-to-end strategic Internet solution bundled with brands like Cisco Systems “Cisco” redirects here. For other uses, see Cisco (disambiguation).
Cisco System,Inc. (NASDAQ: CSCO, HKSE: 4333 ) is an American multinational corporation with 54,000 employees and annual revenue of US $28.48 billion as of 2006.
, Microsoft and Verio Inc. to give companies a first-to-online market presence that enhances their profitable growth and customer service. Simple and modular in design, .com in-a-box is customized, installed quickly and maintained easily. The three versions of .com in-a-box -- robust, turbo and supercharged -- offer increasing levels of functionality and are implemented by CIBER's expert consultants in just 60, 90 or 180 days, respectively.

"CIBER's .com in-a-box is a fast and clean solution, which will give us the speed to market that is so critical in such a competitive industry," said Linda Graebner, Tilia Chief Executive Officer. "Our company is enjoying tremendous growth. However, we don't want growth at the expense of customer service, and good customer service is critical in winning brand loyalty and repeat business."

CIBER assessed Tilia's capital and labor infrastructure and developed an information technology roadmap The context of product management
The existence of product managers in the product software industry indicates that software is becoming more and more commercialized as a standard product.
, which charts a two-to-three year strategy and the steps to achieve it. CIBER recommended a combination of platforms and components to manage Tilia's customer relationships across the supply chain, including network infrastructure, network security, enterprise software, Internet redesign and renavigation, and expert support to ensure that all of this technology functions smoothly 24 hours a day, 365 days a year. The company's web site is www.tilia.com.

"When the implementation of CIBER's .com in-a-box solution is completed, Tilia will have effective, world-class customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) and multiple customer touch points throughout its growing enterprise," said Steve Kinstler, .com in-a-box Program Director and CIBER Vice President. "Strong CRM will enable Tilia to take its customer service to the next level at any time. In addition, the solution will strengthen Tilia's relationship with its retail partners as the company's online presence grows and will automate many of the company's core business processes, thereby reducing its cycle times and labor costs."

CIBER, Inc. is the trusted technology leader transforming businesses to be agile, scalable and connected. Backed by 26 years of information technology consulting Information technology consulting (IT consulting or business and technology services) is a field that focuses on advising businesses on how best to use information technology to meet their business objectives. , CIBER provides thought leadership in Internet solutions to Global 2000 companies and rapidly scaling ".coms" through its national practices. Based in Englewood, Colo., the company's consultants serve client business from 35 CIBER offices, 15 DigiTerra offices and four Interactive Papyrus/Waterstone offices in the U.S., Canada and Europe. CIBER's web site is www.ciber.com. For more information on .com in-a-box, go directly to www.ciber.com/in-a-box.

"Safe Harbor Safe Harbor

1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated.

2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive.
" Statement under the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and  of 1995: Forward-looking statements involve risks and uncertainties that could cause actual results to vary materially from such statements. Please refer to discussions of certain of these risks and uncertainties in the CIBER's Annual Reports, 10-Ks, 10-Qs and other Securities and Exchange Commission filings.
COPYRIGHT 2000 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2000, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:May 25, 2000
Words:635
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