CHOICEPOINT INTRODUCES PROID VOICE.ChoicePoint (NYSE NYSE See: New York Stock Exchange :CPS (1) (Characters Per Second) The measurement of the speed of a serial printer or the speed of a data transfer between hardware devices or over a communications channel. CPS is equivalent to bytes per second. ), has introduced ProID Voice, a unique service that can authenticate (1) To verify (guarantee) the identity of a person or company. To ensure that the individual or organization is really who it says it is. See authentication and digital certificate. (2) To verify (guarantee) that data has not been altered. consumers' identities before granting them access to sensitive personal information via the telephone. ProID Voice is an automated, interactive voice response (IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. ) version of ChoicePoint's proprietary ProID quiz. The ProID technology helps verify the identity of a consumer through a multiple-choice questionnaire that only the consumer should be able to successfully complete. ProID uses multiple data sources to generate a series of questions in either English or Spanish, such as current or past home addresses, telephone numbers, personal property and other information. "ProID Voice protects consumers by validating identities without using account numbers and passwords, which can be stolen or forgotten," said Dave Pugmire, ChoicePoint vice president. "ProID Voice offers businesses a unique service that can authenticate consumers' identities before granting them access or privileges only available to a consumer whose identity has been authenticated au·then·ti·cate tr.v. au·then·ti·cat·ed, au·then·ti·cat·ing, au·then·ti·cates To establish the authenticity of; prove genuine: a specialist who authenticated the antique samovar. ." ProID Voice can be easily integrated into companies' existing call center systems and can reduce call handling time for call center representatives. The technology also provides authentication (1) Verifying the integrity of a transmitted message. See message integrity, e-mail authentication and MAC. (2) Verifying the identity of a user logging into a network. services to mobile customers or customers without access to computers. About ChoicePoint ChoicePoint (NYSE:CPS) is a provider of identification and credential verification services for making smarter decisions in a world challenged by increased risks. Serving the needs of business, government, non-profit organizations and individuals, ChoicePoint works to create a safer and more secure society through the responsible use of information while ensuring the protection of personal privacy. ChoicePoint can be found on the World Wide Web at http://www.choicepoint.com/ . For more information, call 770/752-3594. |
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