CEO, Bruce Molloy of Connotate Technologies Offers Tips on How to Extend the Reach of Traditional Business Intelligence Using Intelligent Software Agents.NEW BRUNSWICK New Brunswick, province, Canada New Brunswick, province (2001 pop. 729,498), 28,345 sq mi (73,433 sq km), including 519 sq mi (1,345 sq km) of water surface, E Canada. , N.J. -- Tune into Bruce Molloy, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Connotate, the leading provider of solutions which transform information from the Web and enterprise into user-empowered on-demand applications and actionable intelligence Having the necessary information immediately available in order to deal with the situation at hand. With regard to call centers, it refers to agents having customer history and related product data available on screen before the call is taken. . In an interview hosted by the popular Outlook Series, he illustrates how employing intelligent software Agents can free employees for more thought intensive work and create a competitive advantage. He also discusses the company's latest successes with Agent Community GEN2. Tune in to Bruce Molloy, CEO of Connotate Technologies A second version of the interview has slide accompaniment. About Connotate Connotate is changing the way businesses leverage information from the Web and Enterprise. Connotate's premium solution goes far beyond search allowing users to quickly create and share on-demand applications that discern high value information, automate repetitive tasks, provide analysis and alerts from information found on the Web and across the Enterprise. Its machine-intelligent Agents can do anything a human can do to monitor, mine, analyze, mashup and deliver high value content. Agents operate on a fully-automated, 24 x 7 basis. Connotate Agent Community GEN2TM is a robust, flexible and scalable platform. Agents are created using an intuitive GUI (Graphical User Interface) A graphics-based user interface that incorporates movable windows, icons and a mouse. The ability to resize application windows and change style and size of fonts are the significant advantages of a GUI vs. a character-based interface. that supports fast and easy configuration by end-users without programming experience. Content is delivered over any number of media including XML XML in full Extensible Markup Language. Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations. , RSS (Really Simple Syndication) A syndication format that was developed by Netscape in 1999 and became very popular for aggregating updates to blogs and the news sites. RSS has also stood for "Rich Site Summary" and "RDF Site Summary. , email, text messaging, file systems and direct feeds to SQL SQL in full Structured Query Language. Computer programming language used for retrieving records or parts of records in databases and performing various calculations before displaying the results. databases and Excel. Connotate's clients include many of the largest global publishers and online media companies; pharmaceutical, energy; financial services firms; Internet companies; and federal and state government agencies. Connotate was the recipient of the 2007 KM Promise Award and has been named one of the "100 Companies That Matter in Knowledge Management" by KMWorld for five consecutive years. Connotate's investors include Goldman Sachs; a relationship that includes a joint marketing agreement in which Goldman Sachs' Hudson Street Services offers Connotate's solution to its investor client base. For more information on Connotate, visit our website at http://www.connotate.com. Photos/Multimedia Gallery Available: http://www.businesswire.com/cgi-bin/mmg.cgi?eid=5922447&lang=en |
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