CDW Sees Strong Customer Interest in Business Continuity.US Environmental Services The various combinations of scientific, technical, and advisory activities (including modification processes, i.e., the influence of manmade and natural factors) required to acquire, produce, and supply information on the past, present, and future states of space, atmospheric, , LAFCU and Berenfeld, Spritzer, Shechter & Sheer Reflect Increased National Interest in Planning for Unforeseen Business Disruptions VERNON HILLS, Ill. -- CDW CDW - data warehouse Corporation (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :CDWC CDWC Computer Discount Warehouse (stock symbol) ), a leading provider of technology products and services to business, government and education, today announced growing momentum of companies implementing information technology (IT) solutions to keep their operations running in case of unforeseen business disruptions. Amid growing market concerns over data losses, risk from homeland security Noun 1. Homeland Security - the federal department that administers all matters relating to homeland security Department of Homeland Security executive department - a federal department in the executive branch of the government of the United States threats, the severity of weather cycles and the impact of natural disasters, the Fortune 500 technology provider says IT's role in assuring continuity of operations The degree or state of being continuous in the conduct of functions, tasks, or duties necessary to accomplish a military action or mission in carrying out the national military strategy. is evident from CDW customer activity in virtually all regions and business sectors. This trend is consistent with a survey of corporate risk executives, published recently by the Economist Intelligence Unit The Economist Intelligence Unit (EIU) is part of The Economist Group. It is a research and advisory company providing country, industry and management analysis worldwide and incorporates the former Business International Corporation, a U.S. , in which 47 percent reported that loss of their companies' IT systems for just 24 hours or less could jeopardize their survival. Stretch the IT outage to a week, and 79 percent said their organizations would be at serious risk of failure. ("Business resilience: Ensuring continuity in a volatile environment," [c] The Economist Intelligence Unit 2007) Data losses; human error or malfeasance The commission of an act that is unequivocally illegal or completely wrongful. Malfeasance is a comprehensive term used in both civil and Criminal Law to describe any act that is wrongful. ; systems failure; and viruses, worms or other malware all ranked higher than natural disasters or terrorism as threats to business operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets . The same report cites a survey by the U.S. National Archives National Archives, official depository for records of the U.S. federal government, established in 1934 by an act of Congress. Although displeasure concerning the method of keeping national records was voiced in Congress as early as 1810, the United States continued and Records Administration, which found that 25 percent of companies experiencing an IT outage of 2-6 days went bankrupt immediately. "Corporate executives are realizing what IT departments have known for years, which is that organizations failing to plan for business disruptions are planning to fail," said Firooz Ghanbarzadeh, CDW Director of Technology Services and Solutions. "As a result, keeping the operation running during natural or manmade disruptions - from snow days or power outages This is a list of famous wide-scale power outages. 1965
Here are some examples of CDW customers that have implemented plans for business continuity: United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. Environmental Services: Keeping them going helps others recover sooner New Orleans-based United States Environmental Services, LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control (USES), with 16 locations across the southern U.S., is a full-service environmental contracting firm specializing in environmental emergency response and clean-up. Despite USES' own headquarters being immersed in 13 feet of water from Hurricane Katrina in 2005, the firm was among the first to return to New Orleans and immediately became part of the largest storm recovery in U.S. history, providing services in hurricane-ravaged communities from Florida to Texas. USES hired IT Director Keith Plaisance in the immediate aftermath of the storm to rebuild network infrastructure, including a robust business continuity plan. Plaisance turned to CDW's Voice/Data, Networking and Storage teams to recommend a course of action and implement the solution. With a fully-meshed Global Crossing IP-VPN (MPLS (1) (MultiProtocol Lambda Switching) The earlier name for GMPLS. See GMPLS. (2) (MultiProtocol Label Switching) A standard from the IETF for including routing information in the packets of an IP network. ) network in place, under a contract facilitated by CDW, all data normally routes back to the USES headquarters in New Orleans. The business continuity plan USES and CDW developed in 2006 includes capability for complete IT facility relocation upon 48-hours notice to a backup location in Jackson, Mississippi. In 2007, USES implemented a solution to perform overnight data replications and enable automatic failover to the backup site. USES and CDW have now eliminated all single points of failure in the network. "We are still growing, despite the Category Five business disruption," says Plaisance, "and the CDW team is like an extension of my department. I know I can go to them with anything, and they'll respond quickly with the information we need to make a decision. CDW has a very high level of expertise in every facet of IT, which is invaluable to us when deciding what works best for us as a company." LAFCU: Protecting data for tomorrow can also improve operations today The management team at LAFCU (Lansing Automakers Federal Credit Union), a community credit union with six branches serving 55,000 members in Lansing, Michigan, instituted a business continuity plan that includes management policies, emergency procedures and technology solutions. To provide the technology support, IT Director Brian Wixson called on CDW's storage specialist team to help design and implement a new storage area network (SAN) based on a LeftHand iSCSI SAN networked storage module and three servers. Later this year, the new SAN will replicate data to an offsite disaster recovery facility using a VMware Virtual Infrastructure Virtual Infrastructure 3, a suite of virtualization products from VMware, Inc., a division of EMC Corporation, includes VMware ESX Server version 3, VMware Virtual Center version 2, Virtual SMP (which allows a guest operating system to "see" up to 4 CPUs in the virtual machine). solution. As well as supporting LAFCU's business continuity strategy, Wixson says the new SAN and virtualization An umbrella term for enhancing a computer's ability to do work. Following are the ways virtualization is used. Hardware Virtualization Partitioning the computer's memory into separate and isolated "virtual machines" simulates multiple machines within one physical computer. solution will enable server consolidation and provide for easier physical management of the credit union's network assets. "We're not very concerned with hurricanes or earthquakes in Michigan - but there are other equally serious, less obvious threats that could affect any business, anywhere," Wixson said. "Our customers trust us to protect their financial assets Financial assets Claims on real assets. , and that means protecting our data and IT assets with a sound continuity plan. CDW's knowledge of the vendors and options to do that is invaluable." Berenfeld, Spritzer, Shechter & Sheer gets a new network and power to survive Berenfeld, Spritzer, Shechter & Sheer ("Berenfeld Spritzer"), one of South Florida's largest, most progressive certified public accounting and business advisory firms, was among the area's more fortunate businesses in 2005, when more than five hurricanes and major tropical storms buffeted the region. Berenfeld Spritzer's offices were undamaged, but the firm still lost 14 days of business operations and revenue. Network Operations Manager Benjamin Thaw seized on the firm's planned move to new headquarters as a chance to upgrade the firm's entire network infrastructure and include new provisions for continuity of operations when disruptions occur. For a comprehensive understanding of solution alternatives, Thaw worked with his CDW account manager and CDW's technology specialty teams in wireless, WAN/LAN, security, power and storage technologies. They started with the Wide Area Network (WAN), building an MPLS Cloud running over dual, 3 Megabit T1 lines with redundant connections to Bell South. They beefed up the firm's primary storage with a new SAN, added a company-wide document management system and a second SAN, programmed to perform replication across the WAN. They added 30 kilowatts of backup power from an American Power Conversion American Power Conversion, (formerly NASDAQ: APCC) based in West Kingston, Rhode Island, is a maker of AC and DC-based back-up power products and services. APC is best known for their manufacture of uninterruptible power supplies, mostly used as a backup power system for (APC (1) (American Power Conversion Corporation, West Kingston, RI, www.apcc.com) The leading manufacturer of UPS systems and surge suppressors, founded in 1981 by Rodger Dowdell, Neil Rasmussen and Emanual Landsman, three electronic power engineers who had worked at MIT. ) Symmetra PX, and future plans include expansion of the backup to 40 kilowatts, with generator backup and distributed server capacity. "CDW's team was a huge ally for us throughout the planning and installation," Thaw says. "They provided immediate response and expedited shipments so that we could count on the delivery dates they set. They arranged for vendor representatives to be on hand during critical phases so that all of the pieces flowed." "Despite the increased focus, business continuity remains a multi-faceted challenge. For example, the 2007 CDW Telework See telecommuting. Report indicates that just 33 percent of commercial employees could work remotely in the event of a natural or manmade disaster," said CDW's Ghanbarzadeh. "What matters most is the safety and security of people, but protecting data and the IT infrastructure means that the business can survive and put people back to work sooner." To learn more about planning for business continuity, go to http://events.techtarget.com/cdw_dr/. About CDW CDW[R], ranked No. 343 on the FORTUNE 500, is a leading provider of technology solutions for business, government and education. CDW is a principal source of technology products and services including top name brands such as APC, Acer, Adobe, Apple, Cisco, Fujitsu, HP, IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , Lenovo, Microsoft, Panasonic, Quantum, Samsung, Sony, Symantec and ViewSonic. CDW's direct model offers customers one-on-one relationships with knowledgeable account managers and access to more than 760 on-staff engineers and advanced technology specialists who customize solutions for customers' complex technology needs. CDW also provides same-day product shipping and post-sales technical support. CDW was founded in 1984 and employs approximately 5,480 coworkers. In 2006, the company generated sales of $6.8 billion. For more information, visit CDW.com. |
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