CDW's 'Tech Twister' Makeovers Transform Five Small Businesses with Technology from Intel, Lenovo and Linksys.VERNON HILLS Vernon Hill II (born circa 1946) is the founder and former chairman, president, and chief executive officer of Commerce Bancorp and Commerce Bank of Cherry Hill Township, New Jersey. , Ill. -- Leading Technology Provider's Program Showcases Small Businesses Deploying New Technologies to Enhance Efficiency, Productivity and Customer Service CDW CDW - data warehouse Corporation (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :CDWC CDWC Computer Discount Warehouse (stock symbol) ), a leading provider of technology products and services to business, government and education, today announced the winners of "Tech Twister," a technology makeover program designed for businesses with fewer than 100 employees. The CDW Tech Twister program demonstrates how technology can transform and enable small businesses to be more productive, competitive and responsive to their customers. Each makeover was valued at up to $75,000 in custom solutions that include wireless, desktop, server, networking and storage products and services from Intel Corp., Lenovo and Linksys. 2005 Tech Twister winners are: --Blanton & Associates, Inc, an Austin-based provider of a broad range of environmental consulting Environmental consulting is often a form of compliance consulting, in which the consultant ensures that the client maintains an appropriate measure of compliance with environmental regulations. , planning, and project management services --E.L Johnson Investigations, a Chicago-based provider of investigative services --Flow Dynamics, a Scottsdale, Arizona-based state-of-the-art liquid and gas flowmeter See flow meter. calibration laboratory --Laughing Seed, Inc. in Asheville, North Carolina Not to be confused with Ashville. Asheville is a city in Buncombe County, North Carolina, and is its county seat. As of the 2000 census, the city had a total population of 68,889. It is the largest city in western North Carolina, and continues to grow. --Numoda Corp., a Philadelphia-based global drug development company A special Web site with video and case studies showcases the benefits the Tech Twister winners have achieved from their new technology (www.cdw.com/techtwister). Makeover recipients say the technology they received has enhanced their companies' efficiency while reducing costs, improving productivity and streamlining their information sharing See data conferencing. , scanning and printing capabilities. Following the technology installations, CDW is continuing to support each winner with a dedicated account manager to continue to provide assistance with the company's evolving technology requirements. In addition, winners receive a host of free e-commerce and other services from CDW that all customers enjoy including 24x7 telephone technical support and access to CDW systems engineers in areas such as security, storage and networking. "CDW created Tech Twister to shed light on how technology helps small businesses tilt the playing field in their favor by enabling them to bring products and services to market faster, uncover new opportunities and improve their ability to more effectively bid for bigger and better projects," said Adam Reiter, senior director of small business sales at CDW. "Tech Twister exemplifies our ongoing desire to be more responsive to customers' needs, allowing them to run more efficiently and serve their customers better." Increased Productivity Blanton & Associates' environmental consultants frequently produce large data-intensive field reports comprised of files shared across the network. Among other technology implementations, the installation of a new server simplifies report production, minimizes data access bottlenecks, and eases file transfer and document production. Prior to receiving the Tech Twister package of technology goods, transferring a large file and printing a report would take several hours. Now consultants can share information and create reports in less than one hour with zero downtime The time during which a computer is not functioning due to hardware, operating system or application program failure. , enabling them to meet client deadlines more quickly than before. Reduced IT Service Costs E.L. Johnson sought to minimize system crashes, improve employees' productivity and increase business profitability with new technology. The wireless laptops, desktops, server, networking, and storage solutions provided by CDW featuring technologies from Intel, Linksys and Lenovo have helped the company reduce overtime and IT service costs and has markedly increased business efficiencies. Productivity has also improved. Employees can now access client databases from their own desktop, instead of from the one office PC that they previously shared for this task. "We estimate that the new technology will save us $60,000 per year on an ongoing basis resulting from elimination of overtime, third-party IT support costs and increased employee productivity," said Stacey Johnson, executive vice president, E.L. Johnson Investigations. "The efficiencies gained from the makeover were a major factor in helping us win an important customer contract." Increased Revenue Flow Dynamics hoped to increase workflow efficiency and grow its business through IT improvements. The company needed tools to maximize customer relationships and increase productivity through process automation throughout the company. Wireless laptops received from CDW and its partners now help engineers perform analysis on the manufacturing floor and enable the mobile sales team to stay connected on the road. A new server allows collaboration among design engineers and provides more reliable data access for all employees. In the two months following receipt of the Tech Twister makeover, revenue increased 20 percent in new business driven by improved delivery time to customers. "The flow meter flow meter Device that measures the velocity of a gas or liquid. It has applications in medicine as well as in chemical engineering, aeronautics, and meteorology. Examples include pitot tubes, venturi tubes, and rotameters (tapered graduated tubes with a float inside that is industry average for throughput is about 10-15 days, but we've got it down to under five days and our customers love it," said Michael Wusterbarth, vice president of sales, Flow Dynamics. "We're on pace to double our business in the next year which we could not have done without the great products and services from CDW, Intel, Lenovo and Linksys." Anytime, Anywhere Network Access Laughing Seed has increased the efficiency and effectiveness of its daily business operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets with the installation of a virtual private network (VPN (Virtual Private Network) A private network that is configured within a public network (a carrier's network or the Internet) in order to take advantage of the economies of scale and management facilities of large networks. ) that allows staff to gain convenient and secure network access using a remote desktop connection from any computer, even from home. Network-attached storage See NAS. (NAS (1) See network access server. (2) (Network Attached Storage) A specialized file server that connects to the network. A NAS device contains a slimmed-down operating system and a file system and processes only I/O requests by supporting the popular ) provides backup and saves time when accessing schedules, inventory reports and employee records. Wireless Internet access See how to access the Internet. empowers staff to work throughout the restaurant and its offices, without being encumbered Encumbered A property owned by one party on which a second party reserves the right to make a valid claim, e.g., a bank's holding of a home mortgage encumbers property. by phone lines, extra cords or external modems. "We have noticed a significant reduction in time and expense as a result of the network and storage technology that CDW and its partners provided," said Mark Lindzy, Laughing Seed's dining room manager. "And our customers enjoy being able to surf the Web while they eat and socialize so·cial·ize v. so·cial·ized, so·cial·iz·ing, so·cial·iz·es v.tr. 1. To place under government or group ownership or control. 2. To make fit for companionship with others; make sociable. ." Improved Speed and Data Quality Numoda's technology package has assisted the company in better integrating clinical trial procedures between all of its systems, groups, suppliers and participants. The upgraded technology from the CDW Tech Twister makeover has significantly increased computing power and wireless capabilities, essential qualities for a service provider that requires ample storage and server space for frequent number crunching Refers to computers running mathematical, scientific or CAD applications, which perform large amounts of calculations. See number cruncher. (application, jargon) number crunching and document management projects. Since the makeover, Numoda continues to deliver on its commitment to keep costs down while improving speed and data quality for the life science industry. About Tech Twister CDW created the Tech Twister makeover program as a platform to exchange lessons learned to improve the customer experience with small businesses, as well as to showcase the benefits available through new technologies. More that 1,300 small businesses participated by completing questionnaires about how they would benefit from a technology makeover. The Tech Twister program selected businesses with unique challenges and obstacles that could be solved through the deployment of new technologies. As part of the makeover, a Tech Twister consultant visited the selected companies to conduct a needs assessment, then developed a tailored solution based on each company's specific needs. For a complete list of the winning Tech Twister technology solutions, go to www.cdw.com/techtwister. About CDW CDW(R) (NASDAQ:CDWC), ranked No. 347 on the FORTUNE 500, is a leading provider of technology products and services for business, government and education. CDW is a principal source of technology from top name brands such as Adobe, APC (1) (American Power Conversion Corporation, West Kingston, RI, www.apcc.com) The leading manufacturer of UPS systems and surge suppressors, founded in 1981 by Rodger Dowdell, Neil Rasmussen and Emanual Landsman, three electronic power engineers who had worked at MIT. , Apple, Cisco, HP, IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , Microsoft, Sony, Symantec, Toshiba and ViewSonic. CDW was founded in 1984 and today employs approximately 4,100 coworkers. In 2004, the company generated sales of $5.7 billion. CDW's direct model offers one-on-one relationships with knowledgeable account managers; purchasing by telephone, fax, the company's award-winning CDW.com web site, customized CDW@work(TM) extranets, CDWG CDWG Computer Discount Warehouse Government CDWG Collection Development Working Group CDWG Controls and Displays Working Group .com web site and macwarehouse.com web site; custom configured solutions and same day shipping; and pre- and post-sales technical support, with approximately 120 factory-trained and A+ certified technicians on staff. Additional information can be found by visiting CDW.com. CDW is a registered trademark and CDW@work is a trademark of CDW Corporation. Other company and product names may be trademarks of their respective owners. |
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