CDC Software Extends Industry Leadership with the Introduction of Pivotal CRM 5.9; Pacific Life Deploys Handheld CRM Technology; New Product Provides Customers Greater Flexibility, Personalization and Ease-of-Use.ATLANTA & VANCOUVER, British Columbia British Columbia, province (2001 pop. 3,907,738), 366,255 sq mi (948,600 sq km), including 6,976 sq mi (18,068 sq km) of water surface, W Canada. Geography -- Pivotal Corporation, a leading Customer Relationship Management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) solution provider and a division of CDC See Control Data, century date change and Back Orifice. CDC - Control Data Corporation Software, the enterprise software company of CDC Corporation (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : CHINA), today announced the release of its latest Pivotal CRM platform. Pivotal CRM 5.9 provides greater usability for end users to quickly navigate to the information they need, and increased flexibility for tailoring Pivotal CRM to implement complex business practices. Additionally, Pivotal CRM 5.9 includes Pivotal Handheld, a BlackBerry(R) Wireless Handheld(TM) mobile application, Pivotal Call Scripting for automating customer interactions, and significant customer-driven enhancements. Pivotal CRM is a complete front-office solution designed for companies with complex business processes whose market differentiation is impacted by their ability to implement these unique business practices in CRM. "Pivotal recognizes that successful implementation of CRM is as much about the factors that drive user adoption as it is about functionality," said Eric Musser, chief technology officer of CDC Software. "We've listened to what our customers and partners have told us: we've made it easier to tailor and use CRM applications. Pivotal CRM 5.9 is the market's most flexible CRM solution, enabling companies to cost-effectively model and implement their complex and unique business practices." Pivotal Handheld addresses the information needs of sales professionals on the go. It enables sales representatives to access and update critical CRM data via BlackBerry mobile devices--maximizing selling time and ensuring sales representatives are better prepared for each visit. Pacific Life Insurance Company's Annuities & Mutual Funds Division is now utilizing Pivotal Handheld for its BlackBerry users. Founded in 1868, Pacific Life provides life insurance products, annuities, and mutual funds, and offers a variety of investment products and services to individuals, businesses, and pension plans. Pacific Life counts more than half of the 100 largest U.S. companies as clients. "With the need for instantaneous and more comprehensive information from anywhere at anytime, we are committed to continuously offering state-of-the-art options that meet the business needs of our Annuities Wholesalers and the clients they serve," said Phil Teeter, vice president of technology of Pacific Life's Annuities & Mutual Funds Division. "Pivotal CRM and BlackBerry provide the ability for our wholesalers to get their jobs done without being tied to their home office. All the information they need is at their fingertips "Fingertips" is a 1963 number-one hit single recorded live by "Little" Stevie Wonder for Motown's Tamla label. Wonder's first hit single, "Fingertips" was the first live, non-studio recording to reach number-one on the Billboard Pop Singles chart in the United States. at all times: they can now easily access updated rep information, sales reports, and view dealer, branch, and rep-level data in real time; and, they can now spend more time serving their clients instead of their administrative responsibilities." All Pivotal customers can immediately take advantage of the user productivity enhancements delivered in Pivotal CRM 5.9 because Pivotal's flexible platform is designed to enable simple upgrades. Existing customer implementations, including all configuration, customization, and integration performed on the Pivotal platform are compatible with the new platform. IT gets what it wants - the latest technology, while the business users get what they want - fit to business requirements and seamless upgrades. In the same manner, the new capabilities of Pivotal CRM 5.9 are also immediately applicable to Pivotal's vertical CRM applications for financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. , homebuilding and real estate, legal services legal services n. the work performed by a lawyer for a client. , manufacturing and others. These applications are now established as leading solutions for their respective industries and planned enhancements, enabled by Pivotal CRM 5.9, will further cement those leadership positions. About Pivotal Corporation Pivotal Corporation, a software unit of CDC Corporation (NASDAQ: CHINA), is a leading provider of customer relationship management (CRM) applications to help organizations create superior customer experiences. Pivotal's CRM applications offer rich functionality, a highly flexible application platform, a full application suite, and best-in-class customization abilities, all with a low total cost of ownership. Pivotal delivers software and services that are designed to produce meaningful increases in revenues, margins, and customer loyalty. More than 1,800 companies around the world have licensed Pivotal, including Farm Credit Services of America, WCI Communities WCI Communities, Inc. is a homebuilding company in the United States that provides design, construction, financing, land purchases, marketing, and community management. WCI is based in Bonita Springs, Florida and had about 2,900 employees until 2006 when a building recession , Premera Blue Cross Premera Blue Cross is a nonprofit Blue Cross Blue Shield licensed health insurance company based in Mountlake Terrace, Washington. It sells health insurance plans under the Blue Cross license in Washington state except Clark County and under both the Blue Cross and Blue Shield , Qiagen, ESRI (Environmental Systems Research Institute, Inc., Redlands, CA, www.esri.com) The world's leading developer of geographic information systems (GIS) software, including programs that plot ZIP codes and addresses, demographic information and detailed, color-coded data. , AvMed Health Plans, Sharp Electronics Corporation, and CMS Cameron McKenna CMS Cameron McKenna LLP (sometimes referred to as Camerons or, internally, CMCK) is an international law firm with over 130 partners and offices throughout the United Kingdom and Central and Eastern Europe, with branch offices in Bristol (established in . Pivotal's complete CRM software suite includes a powerful application platform and additional capabilities in analytics, mobile CRM, and partner management. For more information about Pivotal Corporation, please visit www.pivotal.com About CDC Corporation CDC Corporation (NASDAQ: CHINA) is focused on enterprise software, mobile applications and online games. As part of its strategic review, the company has reorganized into two primary operating business units, CDC Software and China.com Inc. For more information about CDC Corporation, please visit the website: http://www.cdccorporation.net. About CDC Software CDC Software, The Customer-Driven Company(TM), is a provider of enterprise software applications designed to help organizations deliver a superior customer experience while increasing efficiencies and profitability. CDC Software's product suite includes the Pivotal CRM (customer relationship management), c360 CRM add-on products, industry solutions and development tools for the Microsoft Dynamics CRM Microsoft Dynamics CRM is a Customer Relationship Management software package developed by Microsoft. It is a part of the Microsoft Dynamics family of business tools. The current version of Dynamics is 3.0, released on December, 2005. platform, Ross ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. (enterprise resource planning See ERP. (application, business) Enterprise Resource Planning - (ERP) Any software system designed to support and automate the business processes of medium and large businesses. ) and SCM (1) (Software Configuration Management, Source Code Management) See configuration management. (2) See supply chain management. (supply chain management), IMI IMI International Masonry Institute (Washington, DC) IMI Israel Military Industries IMI Institute of the Motor Industry IMI International Market Insight IMI Imposto Municipal Sobre Imóveis (Portugal) warehouse management and order management, Platinum China HR (human resource) and business analytics solutions. These industry-specific solutions are used by more than 5,000 customers worldwide within the manufacturing, financial services, health care, home building, real estate, and wholesale and retail distribution industries. The company completes its offerings with a full continuum of services that span the life cycle of technology and software applications, including implementation, project consulting, outsourced business services, application management and offshore development. CDC Software is the enterprise software unit of CDC Corporation (NASDAQ: CHINA) and is ranked number 18 on the Manufacturing Business Technology Manufacturing Business Technology (ISSN-1554-3404) is a trade publication and web site owned by Reed Business Information serving the information needs of executives across corporate, IT and operations functions within the manufacturing industry. 2006 Global 100 List of Enterprise and Supply Chain Management Application vendors. For more information, please visit www.cdcsoftware.com. Forward Looking Statements This press release includes "forward-looking statements" within the meaning of the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995, and includes statements relating to relating to relate prep → concernant relating to relate prep → bezüglich +gen, mit Bezug auf +acc the ability of Pivotal's CRM 5.9 Software Platform to provide quicker navigation to needed information, increase flexibility to implement complex business practices, automate customer interactions, access and update critical CRM data via BlackBerry mobile devices. These statements are based on management's current expectations and are subject to risks and uncertainties and changes in circumstances. There are important factors that could cause actual results to differ materially from those anticipated in the forward looking statements including, among others: the need to develop, integrate and deploy applications to meet customer's requirements, the possibility of development or deployment difficulties or delays, the dependence on customer satisfaction with Pivotal's CRM 5.9 Software Platform, continued commitment to the deployment of the solution, and the ability of staff to utilize the information generated with Pivotal CRM 5.9 Software Platform. Further information on risks or other factors that could cause results to differ are detailed in filings or submissions with the United States Securities and Exchange Commission made by our parent, CDC Corporation, including its Annual Report for the year ended December 31, 2004 on Form 20-F filed on June 30, 2005 (and amended on October 11, 2005). All forward-looking statements included in this press release are based upon information available to management as of the date of the press release, and you are cautioned not to place undue reliance on any forward looking statements which speak only as of the date of this press release. The company assumes no obligation to update or alter the forward looking statements whether as a result of new information, future events or otherwise. |
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