CCT Group Announces - Outstanding Record Year.HACKENSACK, N.J. -- CCT CCT Circuit CCT Commission Canadienne du Tourisme (Canadian Tourism Commission) CCT Correlated Color Temperature CCT Common Customs Tariff (EU) CCT Certificate of Completion of Training Group of companies (CCT Group) exceeds the 3,000 employee mark with revenue growth surging by 52% for the fiscal 2006. EBITDA (Earnings Before Interest, Taxes, Depreciation and Amortization) A metric used to show a company's profitability, but not its cash flow. EBITDA became popular in the 1980s to show the potential profitability of leveraged buyouts, but has become Profit margins soared to 22% of Revenues. Headquartered in New Jersey, the company is experiencing exponential growth. CCT Group is a leading provider of offshore CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. services and solutions, utilizing highly educated college graduates, in conjunction with leading compression switching and transport technologies deploying the latest CRM software tools. The CCT Group consists of: Cyber City Teleservices (CCT) - Located in the Philippines, with a current capacity of 2,000 customer interaction seats in a campus style environment, CCT enjoys high employee loyalty with less than a 3% monthly employee turn over rate. With astonishing a·ston·ish tr.v. as·ton·ished, as·ton·ish·ing, as·ton·ish·es To fill with sudden wonder or amazement. See Synonyms at surprise. customer retention strategies, CCT is servicing leading US infomercials, brand name catalogers, retailers as well as financial and telecom companies. CCT provides 7x24 customer service with American management on staff, and handles for its clients retail transactions authenticated online with all major credit cards, such as American Express (NYSE NYSE See: New York Stock Exchange :AXP), Master Card (NYSE:MA), Visa, Discover Card - Discover Financial Services, (NYSE:MS) etc., as well as check debit payments. Key offerings include: inbound sales, inbound customer service, web etailing, outbound telemarketing, data conversion and other BPO services. CCT employs the latest telecom systems by Lucent (symbol: LU), Nice (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : NICE), along with network security systems by Cisco (NASDAQ: CSCO CSCO Cisco Systems Incorporated (stock symbol) CSCO Chief Supply Chain Officer ) with strict onsite physical security. eSolutionNow, LLC (ESN) - A premier provider of CRM and e-business solutions, utilizing a world-class team of professionals along with IBM/Sun/Microsoft/Lotus certified consultants and specialists from around the globe. Headquartered in Northern New Jersey, ESN has a proven track record in designing, implementing and deploying mission critical call center applications, disaster management, e-commerce and knowledge management solutions.(most recent disaster management project deployed for the world trade center in New York). eSolutionNow also has a full suite of Call Center products that are deployed throughout CCT and are available for license. CCT Marketing LLC (CCTM CCTM Certified Community Transit Manager (Community Transportation Association of America) CCTM Crude Custody Transfer Meter ) - a marketing and sales arm of the CCT group, engaged in the marketing, sales and promotion for the group. The CCTM Activation team is also responsible for the post sales customer activation process along with its Philippine counterparts. Once activated, the Client relationship is managed by a dedicated Account Executive in the Philippines. CCTM's in house counsel acts as the company's regulatory compliance officer. Jonathan Rosenberg, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , said, "The Company continues its controlled growth strategy, focusing on Quality Customer Care. We have substantially increased our Customer Penetration during Fiscal 2006 through all our 7 vertical service areas. Leading Global conglomerates continue to entrust CCT with their customer interaction requirements further fueling the CCT`Group's growth." |
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