CCG Acquires Rights to Sales And Marketing Tool.Business/Technology Editors Lotusphere Booth # A12 ORLANDO, Fla.--(BUSINESS WIRE)--Jan. 15, 2001 Expanding on its solutions service offerings, CCG CCG Chicago CCG Collectible Card Game CCG Canadian Coast Guard CCG Country Commercial Guide CCG Children's Cancer Group CCG Commission Canadienne des Grains (Canadian Grain Commission) announced today that, through an OEM (Original Equipment Manufacturer) The rebranding of equipment and selling it. The term initially referred to the company that made the products (the "original" manufacturer), but eventually became widely used to refer to the organization that buys the products and agreement, it has acquired support and development rights to the c.Sales and c.Marketing software formerly owned by GWI GWI Great Works Internet GWI Guyana Water Inc GWI General Wage Increase GWI Grinding Wheel Institute GWI Games Workshop Interactive GWI Greenhouse Warming Index GWI Greenwood International, Inc. Software of Vancouver, WA. As part of this agreement, CCG will rename the software and continue sales and support of the product under the CCG brand. c.Sales is a sales force automation Automating the sales activities within an organization. A comprehensive SFA package provides such functions as contact management, note and information sharing, quick proposal and presentation generation, product configurators, calendars and to-do lists. (SFA See sales force automation. SFA - Sales Force Automation ) tool that focuses on building long-term customer relationships. The contact, opportunity, correspondence and activity management modules provide sales professionals robust functionality designed to make the most of every client relationship throughout the sales cycle. c.Marketing, included as a part of c.Sales, extends the SFA capabilities through an events calendar and campaign tracking module with integrated communication tools and resource accountability. CCG plans to redesign and expand the Web-enabled functionality of both tools with what will be release version eight of the software later this year. "This is a very exciting step for CCG," stated Mark Munson, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of the firm. "We feel like there has been a void in quality tools that are affordable for small and medium enterprises yet robust enough for the largest enterprise. These products have that potential and we are thrilled to be able to bring them to the marketplace surrounded by the strength of CCG's services." "GWI has been the strongest at providing customer service and IT helpdesk solutions but we have not wanted to abandon our sales and marketing customers," commented Daren Nelson, founder and CEO of GWO GWO Good Working Order GWO Google Website Optimizer GWO Ginninderra Wind Orchestra (Canberra, Australia) GWO General Watch Officer GWO Gravel Watch Ontario GWO Gateway Wrestling Organization software. "The partnership with CCG solves this problem. CCG can use its considerable Lotus Notes and Domino expertise to continue the enhancement of c.Sales and c.Marketing and we can continue to focus on the support offering that is the foundation of our company. By working together and making sure that the applications continue to interact, customers can still get a complete CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. solution." CCG will continue to develop the product for the Lotus Notes and Domino, Internet and wireless platforms. Additionally, support for existing c.Sales customers will transition to CCG's support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services group. Plans for further product expansion and development will be announced later in the year. About CCG CCG, a technology-centric professional services firm, provides high value-added services to customers in small to mid-size businesses around the globe through strategic use of cutting-edge technologies. About GWI Software GWI Software, founded in 1992, is the pioneer and leading provider of Collaborative Customer Support Solutions. GWI's help desk and customer support applications have a customer base of more than 1,500 sites worldwide. This award-winning suite of applications allows users to streamline help desk and customer support operations by integrating all customer, contact, incident, asset, and service information. The company currently markets its products worldwide from its offices in Vancouver, Washington. Lotusphere and Lotus Notes are registered trademarks and Domino is a trademark of Lotus Development Corp. GWI Software, c.Sales and c.Marketing are trademarks of Groupware Incorporated. |
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