CCC Information Services Introduces Hosted Version of CCC Pathways Professional Advantage.

Business Editors

ORLANDO, Fla.--(BUSINESS WIRE)--Dec. 5, 2003

Hosted version offers alternative to

costly IT fees and investment requirements

CCC Information Services Inc. today announces the availability of a hosted version of CCC Pathways(R) Professional Advantage, a shop management tool designed to assist repairers in the day-to-day rigors of running their business. CCC, a subsidiary of CCC Information Services Group Inc. (Nasdaq: CCCG), is a leading supplier of information and technology software and services to the auto-claims and collision-repair industries.

The hosted version of CCC Pathways Professional Advantage offers the features and functionality of the non-hosted product without requiring shop owners to invest in costly IT hardware or become IT experts themselves. With little more than a broadband connection, repair facilities are connected to CCC, which provides the hardware and expertise required to keep the solution secure and running.

"CCC Pathways Professional Advantage is a tremendous benefit in helping me manage my shop," said Mike Schoonover, owner of Schoonover Bodyworks in Minnesota. "The solution eliminates most of my IT concerns, allowing me to focus on the needs of my customers."

Accessing CCC Pathways Professional Advantage is as easy as logging onto the Internet. The product is "always on," so users can utilize CCC Pathways Professional Advantage from any broadband Internet connection, any time of the day. CCC continually monitors firewalls and the virtual private network to protect against any break in services, helping to ensure availability.

The hosted CCC Pathways Professional Advantage is designed for a single shop facility, but scaleable architecture enables the product to easily expand, meeting customers' needs as they grow their business to multiple locations.

"The hosted version of CCC Pathways Professional Advantage was designed to reduce the challenge our repair facility customers often experience when managing their information technology," said Pete Gorka, group vice president, automotive service group, for CCC. "Our hosted option builds on the flexibility of the CCC Pathways Professional Advantage solution and can evolve with our customers as they add facilities to their network, or as other business requirements change."

CCC Pathways Professional Advantage features include:

-- Standardized processes that enforce established rules at every

step of the repair process, resulting in increased efficiency

and productivity.

-- A built-in report manager that allows users to select and

electronically deliver the right reports to specific

employees, keeping everyone informed of the status of a

repair.

-- Integrated accounting functions into a real time ledger,

providing up-to-the-minute financial information on demand.

-- Full integration with the Internet so customers and business

partners can access vital information.

About CCC

CCC Information Services Inc., headquartered in Chicago, is a leading supplier of advanced software, communications systems, Internet and wireless-enabled technology solutions to the automotive-claims and collision-repair industries. Its technology-based products and services optimize efficiency throughout the entire claims management supply chain and facilitate communication amongst more than 21,000 collision-repair facilities, 350 insurance companies, and a range of industry participants. For more information about CCC Information Services Inc., visit our web site at www.cccis.com or contact Michelle Hellyar of CCC at 312-229-2830 or Thaddeus Woosley of Ketchum at 312-228-6829.